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Novella Apartments

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Comfort Apartment | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Apartment, Multiple Beds, 2 Bathrooms, Courtyard Area (Via Benedetta 7) | Courtyard
Comfort Apartment | Living area | 40-inch flat-screen TV with digital channels, TV
Interior detail
Apartment, 1 Bedroom, Non Smoking | Living room | 40-inch flat-screen TV with digital channels, TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Via del Porcellana 53 - Novella House, Florence, FI, 50133
  • Place, Piazza di Santa Maria Novella
    ‪1 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪8 min walk‬
  • Place, Ponte Vecchio
    ‪9 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (Via Benedetta 11)

Apartment, 1 Bedroom (Via Benedetta 11) | 1 bedroom, premium bedding, in-room safe, individually decorated

Apartment, 1 Bedroom (Via Benedetta 11)

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, Multiple Beds, 2 Bathrooms, Courtyard Area (Via Benedetta 7)

Apartment, Multiple Beds, 2 Bathrooms, Courtyard Area (Via Benedetta 7) | 1 bedroom, premium bedding, in-room safe, individually decorated

Apartment, Multiple Beds, 2 Bathrooms, Courtyard Area (Via Benedetta 7)

  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Non Smoking

Apartment, 1 Bedroom, Non Smoking | Living room | 40-inch flat-screen TV with digital channels, TV

Apartment, 1 Bedroom, Non Smoking

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Traditional Apartment

Traditional Apartment | 1 bedroom, premium bedding, in-room safe, individually decorated

Traditional Apartment

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Comfort Apartment

Comfort Apartment | 1 bedroom, premium bedding, in-room safe, individually decorated

Comfort Apartment

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

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About this property

Novella Apartments

Inn in Florence, steps from Piazza di Santa Maria Novella
Tour/ticket assistance, free Wi-Fi in public areas and multilingual staff assistance are available at this smoke-free inn. Limited housekeeping is available.
Novella Apartments offers 2 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature premium bedding. A pillow menu is available. Kitchens offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 40-inch flat-screen televisions come with digital channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a limited basis.

Our customers tell us that they can't get enough of the overall property condition at Novella Apartments. During your stay, you're just a quick walk from Cathedral of Santa Maria del Fiore. Features include free WiFi in public areas.
  • Free WiFi
  • Services include babysitting, tour or ticket assistance and luggage storage
  • Steps from Piazza di Santa Maria Novella and Basilica of Santa Maria Novella
As a guest of Novella Apartments, you'll find multilingual staff and tour/ticket assistance. WiFi is free in public spaces.

This Florence inn is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for EUR 20 per night; reservations required; discounts available

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Safe
  • Separate sitting area
  • Washing machine

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per day.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 20.00 per night
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Novella Apartments Apartment Florence
Novella Apartments Florence
Novella Apartments Inn
Novella Apartments Florence
Novella Apartments Inn Florence

Novella Apartments Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 42 out of 72 reviews
Rating 8 - Good. 20 out of 72 reviews
Rating 6 - Okay. 9 out of 72 reviews
Rating 4 - Poor. 1 out of 72 reviews
Rating 2 - Terrible. 0 out of 72 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

The stay was amazing. Location is great. Although they miscalculated our per person tax. Wasn’t able to give us back the change. We didn’t have time to go to their office located a few blocks from the apartment we stayed at. Overall great. The kitchen is complete with everything you need to cook basic food. There is a fridge and freezer. Could actually bed 6-7 people. Lots of space and has 2 bathrooms for our apartment. Has a nice balcony too.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well equipped with everything we needed. Very clean and the hosts were easily contacted should you need to contact them.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location conveniently located next to the train and bus stations. Had a power outage and property staff responded very quickly.
Stayed 5 nights in Nov 2019

10/10 Excellent

Mrs. ann h

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

8/10 Good

Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Recommended

Pros: good location, space, amenities and self checkin. It was few min walk from major tourist spots, few meters from the train station connecting to the airport. We got an apartment at Via Benedetta 1st floor that comfortly accommodated 3 adults and one baby (1 bedroom, 1 baby cot, 1 sofa/bedroom). It had high ceilings, a indoor terrace and the master bed wouldn't even make any noise when moving. Self checkin was easy with the app, getting the keys one block away. Short distance from Grota di Leo, Arts Inn and 13 Gobi. Cons: few details to be aware Bathroom looked like recently renovated but the shower boxe had a gap and water would leak through it. City tax paid only by cash (might not be the hotel's call though). We could hear the neighbours but that's expected for this type of building in the city center. Being 3 stars, they had a sign in the door asking you to take out your garbage few meters away and no towels were changed during 5 nights stay but I did not bother checking if changing was included upon request.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, good property,good secure apartment
Stayed 4 nights in Sep 2019

10/10 Excellent

HSIN JU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice experience.
Stayed 3 nights in Sep 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

Who’d stay in a hotel when you can have this?

Run by a lovely team of people who are always on hand to assist. Very convenient to Firenze SMN and the city centre; plenty of eating options. Has 2 balconies, and all the essentials for a lovely stay. The one thing I would say is you have to treat items e.g furniture, toilet flusher etc in the apartment very gently, or they may break. Very reasonably priced for such a spacious apartment. Would have no hesitation returning.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent appartment with lot of light and space! Well placed, very close to the station. I would really recommend for family stay.
Stayed 2 nights in Aug 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for relaxing and great location

Location is excellent- very near train station, right on top of bus station for excursions. Very close to sites in Florence. The property felt spacious and homely. Wifi was good (for the kids!). Good amenities inside as well for cooking, clothes washing. We found it a lovely city and surroundings to enjoy and this apartment was a lovely place to return to each day.
Stayed 4 nights in Aug 2019

10/10 Excellent

Tuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy and very Happy

It was awsome !! My family love it very much. A+++++++
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Large family space in Florence.

Large space for families, close to many sites. Staff was very responsive to issues that arose.
Stayed 2 nights in Jun 2019

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A romantic gem in Florence

This apartment was amazing for us. The bedroom was spacious and the bed was very comfortable, for it was a real queen bed. The kitchen was great as it was well stalked with essentials for us. The location was very romantic and recognizable for us, so we never got lost. I would highly recommend this apartment!
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with our stay at this cute 2 bedroom 2 bathroom apartment. They even had a large bottle of water in the fridge for us and left us a bag of vanilla wafer like cookies. The location was close enough to easily walk to Florence’s most important sites and the train station but was outside of busy night life and was thus quiet for sleeping. It was also a very short walk to a Hertz where we left Florence from to drive off and explore more of Tuscany. We would stay there again!
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Stayed 5 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The office is really hard to find, we had to ask a few people on the street. After we met the staff, we were told the room was actually in another building on the next block, so we had to drag all the luggage s there. Not an experience we expected, but the room itself was clean and nice.
Stayed 1 night in Feb 2019

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Novella White Apartment, Florence

Immaculate!! This apartment was beautiful!! Our stay was perfect. Close walk to the train station, but still far enough that you are in a quiet neighborhood. This space had everything we needed, including kitchenware for cooking meals in room. Everything was spotless and new. The bathroom was spacious and spotless. Beds were comfortable. The balcony was a big plus and we had coffee outside. Check in was easy and our host was very kind and helpful. Thank you for cookies, coffee, oil, salt and pepper provided. We would recommend this apartment!!
Stayed 3 nights in Oct 2018

4/10 Poor

Sudhir, India

Disliked: Cleanliness, property conditions & facilities, room comfort
No lift. Room was on 3rd floor. Stairs were narrow and 50 in number. Difficult to navigate with the luggage. No proper housekeeping.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
There were way to many stairs but was in a great location from the train
Stayed 6 nights in Sep 2018

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

The check in and check out process were very quick and easy. The person who checked us in provided us with lots of great information. The place is situation in a great area. The apartment itself was very clean and comfortable.
Stayed 1 night in Aug 2018

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The apartment is in an excellent location only 5 minutes to the Duomo and very close to the train if you want to use Florence as a base for day trips such as Siena. The apartment was very clean with a kitchenette that was really handy for breakfast and dinner if you wanted to stay in for the night. Please be mindful this apartment was on the top floor so there were some steep flights of stairs to navigate as there is no lift. It wouldn't be suitable for people who will struggle with heavy luggage
Stayed 7 nights in Jul 2018

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Joane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great appartment

Very large appartment, recently renovated and clean. The kitchen is well equipped. Centrally located close to all attractions. Nice outdoor patio.
Stayed 3 nights in May 2018