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Holiday Inn Express Folkestone - Channel Tunnel by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Folkestone - Channel Tunnel by IHG

Exterior detail
Point of interest
Standard Room, 2 Single Beds (with Free Hot Breakfast) | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Cheriton Parc, Cheriton High St, Folkestone, England, CT18 8AN
  • Place, Kent Downs
    ‪3 min walk‬
  • Place, Sandgate Beach
    ‪4 min drive‬
  • Place, Hythe Beach
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Room amenity

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(48 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room (with Free Hot Breakfast)

9.6 out of 10
Exceptional
(15 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Room amenity

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(18 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Room amenity

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.6 out of 10
Exceptional
(19 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Room amenity

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Folkestone - Channel Tunnel by IHG

Hotel with a restaurant, in the vicinity of Hythe Beach
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and a 24-hour front desk.
Holiday Inn Express Folkestone - Channel Tunnel by IHG offers 100 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. This Folkestone hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Folkestone - Channel Tunnel by IHG. During your stay, you're just a quick walk from Kent Downs. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at The Great Room, a bistro that serves international cuisine
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and 4 meeting rooms
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 7 minutes by car from Leas Cliff Hall and 7 minutes from Folkestone Harbour
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre, 4 meeting rooms, and coworking spaces. A terrace, a vending machine, and a front desk safe are also featured at the business-friendly Holiday Inn Express Folkestone - Channel Tunnel by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Folkestone hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.
The Great Room – This bistro specialises in international cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 6 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Great Room

Family friendly

  • Children's books
  • Children's games
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities are closed for New Year's Eve:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 6 per day
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Folkestone Holiday Inn Express
Folkestone Tunnel
Holiday Inn Express Folkestone Channel Tunnel Hotel
Holiday Inn Express Channel Tunnel Hotel Folkestone
Holiday Inn Express Folkestone
Holiday Inn Express Folkestone Channel Tunnel
Tunnel Folkestone
Holiday Inn Express Folkestone Channel Tunnel Hotel Folkestone
Holiday Inn Express Folkestone Channel Tunnel Kent, UK
Holiday Inn Express Folkestone Channel Tunnel
Holiday Inn Express Folkestone Channel Tunnel by IHG
Holiday Inn Express Folkestone Channel Tunnel an IHG Hotel
Holiday Inn Express Folkestone - Channel Tunnel by IHG Hotel

Holiday Inn Express Folkestone - Channel Tunnel by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1005 reviews
Rating 8 - Good. 282 out of 1005 reviews
Rating 6 - Okay. 80 out of 1005 reviews
Rating 4 - Poor. 32 out of 1005 reviews
Rating 2 - Terrible. 21 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities
Great staff excellent breakfast great position for tunnel
Stayed 1 night in Nov 2025

10/10 Excellent

Raymond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience from check in to check out. Chris and Simon made the experience seamless. The rooms are clean and tidy.
Stayed 1 night in Nov 2025

4/10 Poor

Martin

Business traveller
Liked: Staff & service
Smelly room, licking shower, short circuit in the lamp…..
Stayed 1 night in Nov 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, clean and smelt nice. The reception staff were wonderful, really helpful and super friendly
Stayed 1 night in Oct 2025

4/10 Poor

Andrew

Stayed 1 night in Oct 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities
Absolutely ideal for an early-next-day crossing. Nice welcome and check-in, clean & comfortable room, quiet location. Simple access to Eurotunnel.
Stayed 1 night in Oct 2025

10/10 Excellent

Colin

Stayed 1 night in Oct 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 minutes from the shuttle, clean good breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

John-Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was great. Ideal location for the tunnel.
Stayed 1 night in Aug 2025

10/10 Excellent

Barry

Great check in and breakfast but the beds are very hard and the pillows awful. Choice of firm ie rock hard or soft and very lumpy. Horrible prickly fabric left my face itchy and uncomfortable, consequently didn’t sleep and had an early tunnel train so not a great start to my holiday
Stayed 1 night in Oct 2025

10/10 Excellent

Mark, Sunbury-on-Thames

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, easy parking (although having to pay for it as a hotel guest is just wrong) and friendly/helpful staff
Stayed 1 night in Oct 2025

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was only a short stay before going on the leshuttle. Just somewhere we needed to put our heads down for awhile. It was really clean both in the room and lobby.
Stayed 1 night in Oct 2025

10/10 Excellent

Stewart

Travelled with pets, Travelled with partner
Liked: Property conditions & facilities
We only stayed one night with a 5:30am start. The check in was extremely easy and I must say Cameron went out his way to be pleasant to everyone. Jo in the restaurant was also very good and pleasant nothing seemed too much trouble for the staff and the hotel and management should be very proud of them.
Stayed 1 night in Oct 2025

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

tony

Liked: Cleanliness, staff & service
First, the staff were all excellent. The evening meal was mediocre but the breakfast choice was good. However the whole experience was ruined by the reception area being more like Crufts than a hotel.
Stayed 1 night in Oct 2025

2/10 Terrible

Aidan

Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Stayed 1 night in Sep 2025

6/10 Okay

Tom

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel quite tired. It was “ok” and serviceable. Walls were very thin so noise from corridors and next room. Parking charges were a surprise and frustrating, wouldn’t expect them for a holiday inn, and it’s not exactly a city centre location. No signage to indicate you can validate in reception for a discount just big signs prompting to pay immediately. I got blocked in the morning by a delivery driver. Breakfast wasn’t great. Usually expect holiday inn express to be a bit above other similar band hotels but this time it wasn’t great. Staff were friendly enough.
Stayed 1 night in Sep 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Maaike

👍
Stayed 1 night in Sep 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for tunnel. Friendly staff and a good breakfast from 6.00.
Stayed 1 night in Sep 2025

8/10 Good

HEIDI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming and swift check in and check out
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonus that the hotel is pet friendly. Rooms were spacious & comfortable. Facilities were very good within the hotel. V convenient for le shuttle.
Stayed 1 night in Sep 2025

8/10 Good

margaret

Travelled with family
Liked: Cleanliness, staff & service
The convenient position for the channel tunnel was ideal and the parking was easy. The room was comfortable BUT there should have been a plug socket near the mirror.
Stayed 1 night in Sep 2025