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voco The Clifton Folkestone by IHG

3.0 star property

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Photo gallery for voco The Clifton Folkestone by IHG

Exterior
Exterior
Point of interest
Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe
Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Room service

Explore the area

Map
The Leas, Clifton Gardens, Folkestone, England, CT20 2EB
  • Leas Cliff Hall
    ‪1 min walk‬
  • Folkestone Harbour
    ‪15 min walk‬
  • Folkestone Beach
    ‪19 min walk‬

Room options

View all photos for Room, 1 Double Bed (Cosy)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 Double Bed (Cosy)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Single Bed (Cosy)

Room, 1 Single Bed (Cosy) | 1 bedroom, premium bedding, minibar, in-room safe

Room, 1 Single Bed (Cosy)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, Multiple Beds

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Sea View

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Sea View

Standard Room, 1 King Bed, Sea View | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Signature Suite, 1 King Bed with Sofa bed, Sea View | Premium bedding, in-room safe, desk, iron/ironing board

The View Hotel Folkestone, a member of Radisson Individuals

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.5 out of 5, Wonderful, (908)
The price is CHF 179
for 1 room
includes taxes & fees
31 Jul - 1 Aug
The View Hotel Folkestone, a member of Radisson Individuals

About this property

voco The Clifton Folkestone by IHG

Family sun and beach fun, near Leas Cliff Hall
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and 24-hour room service.
Voco The Clifton Folkestone by IHG offers 78 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 48-inch Smart televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

This Folkestone hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at voco The Clifton Folkestone by IHG. During your stay, you're just a quick walk from Leas Cliff Hall. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy British cuisine and garden views while dining at Marco Pierre White Grill
  • Full breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Leas Cliff Hall and 14 minutes on foot from Folkestone Harbour
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1981 square feet (184 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the family-friendly voco The Clifton Folkestone by IHG. A complete renovation of voco The Clifton Folkestone by IHG was completed in January 2024.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.
Marco Pierre White Grill – Overlooking the garden, this restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.
Ocean Bleu Bar & Lounge – Overlooking the ocean, this bar specialises in British cuisine and serves lunch, dinner and light fare. Open daily.
24-hour room service is available.

Languages

Czech, English, Filipino, French, Hindi, Hungarian, Malay, Polish, Portuguese, Romanian, Russian, Slovak, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (GBP 8 per day); discounts available
  • Street parking available

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Marco Pierre White Grill
  • Ocean Bleu Bar & Lounge

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,981 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 1864
  • Renovated entire property - January 2024
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch smart TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Meal delivery service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 per person
  • Nearby parking fee: GBP 8.00 per day (16 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Clifton Hotel
Best Western Clifton Hotel
voco The Clifton Folkestone by IHG Hotel
voco The Clifton Folkestone an IHG Hotel
voco The Clifton Folkestone by IHG Folkestone
voco The Clifton Folkestone by IHG Hotel Folkestone

voco The Clifton Folkestone by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 70 out of 95 reviews
Rating 8 - Good. 20 out of 95 reviews
Rating 6 - Okay. 4 out of 95 reviews
Rating 4 - Poor. 2 out of 95 reviews
Rating 2 - Terrible. 0 out of 95 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ana Luiza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort

Disappointing Stay – Wouldn't Return

We recently stayed at this hotel and, unfortunately, had a less-than-pleasant experience. While the rooms appear stylish in photos, they lack functionality. We booked the "Suite with 2 Princess Beds," and while the beds looked charming, a major issue was the smoke detector placed directly in the middle of the room. Its white and green lights flickered every minute throughout the night, making it nearly impossible to get any restful sleep. The hotel doesn’t have its own parking, only a few public bays outside that are mostly occupied. Hotel do offer permits for £8 per day, but if you move the car and lose space then you have to go find parking elsewhere. The quality of toiletries provided was very poor, so I would strongly recommend bringing your own shampoo, conditioner, and other essentials. The cushions were odd and extremely uncomfortable. Housekeeping was also disappointing. Although someone had made the bed, towels were not replaced and the tea bags and drinking water weren't restocked. To top it off, our water glasses were mysteriously moved into the bathroom, which felt quite unhygienic. On a positive note, the location is good. But given the number of issues we experienced, we won’t be staying here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and perfectly decorated, very clean. The staff were really polite and the location was excellent. Would have preferred breakfast to last a bit longer (finished at 9:30) but we were advised of this on check in.
Stayed 1 night in Apr 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, super friendly staff, really comfy bed, nice shower, all perfect! Little walk to Folkestone central, but short walk out the front door down the beach, which was gorgeous.
Stayed 1 night in Apr 2025

8/10 Good

Sandra, Hamilton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, walkable from the train station. Some trouble checking in & room wasn't as described but was sorted out the next day. Most staff were on the ball and very congenial. Food was excellent, afternoon tea was delicious, highly recommend the tea salon in the main restaurant. Lovely area, very historic and close to shopping and dining for a nice walk.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeremy, Ramsey

Liked: Cleanliness, staff & service, property conditions & facilities
very ice
Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary break

Had a brilliant time. The weather was glorious, hotel was beautiful. Had a cosy double and was perfect, even had a sea view! Bed was comfy, shower was excellent Good value fof money. Even left us an anniversary cake in the room. Will definitely come again
Stayed 2 nights in Apr 2025

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t think the sound proofing is sufficient
Stayed 2 nights in Apr 2025

10/10 Excellent

Feilim

Stayed 1 night in Mar 2025

10/10 Excellent

Ronald

Stayed 3 nights in Mar 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Highly recommend.
Stayed 1 night in Mar 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for town, beautiful walks along The Leas. Hotel very clean and staff helpful. Room on top floor, corridor very narrow for large luggage and floor in bedroom uneven with a slope so if your elderly or unsure with your footing could cause a fall, but ok once you remember it’s there. But really enjoyed my stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Mira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay.

Excellent hotel; very clean. Staff friendly and helpful. Good location with wonderful sea views. Pleased I spent my birthday there.
Bedroom
Ensuite bathroom
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent stay. We had dinner in the Marco Pierre White steakhouse which was lovely. Our room was clean and comfortable with a good view of the sea. Breakfast was of a very high standard and the service provided both for dinner and breakfast was excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

melanie

Liked: Staff & service, property conditions & facilities, room comfort

Great stay

Fantastic stay for my husband’s birthday,room was amazing and they even placed a happy birthday dessert in the room to greet him. The restaurant was very good, staff were very polite and attentive, food was amazing, we will be going back again
Stayed 1 night in Mar 2025

6/10 Okay

Shaun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good the only issue was i booked 2 single beds and ended up with a king size bed not what I booked
Stayed 1 night in Mar 2025

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel

Really nice and attentive staff, the refurb is excellent, I've been coming here for years and Voco IHG have done a great job. The best hotel in Folkestone.
Stayed 5 nights in Mar 2025

10/10 Excellent

Conrad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and well presented. Staff were welcoming and very helpful. Located a short walk from the seafront and also from the town centre. Parking available also
Stayed 2 nights in Feb 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Lee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the better hotels that I have stayed at. Convenient for the Channel Tunnel as it's only a 10 minute drive, the hotel itself is in a decent condition despite its age. Rooms clean and beds comfortable. Decent amenities onsite as well including a coffee shop and restaurant. But where this hotel excels is in terms of its staff. From the friendly and helpful man on reception, continuing on to the happy to help staff in the restaurant to the fantastic customer service of the guy running the breakfast in the morning, it all added to the stay. The cherry on top however was the actions of the hotel when we managed to forgot our little ones teddy and head off to France. A quick call to them confirmed that they had the bear and would get him back to us. On arriving home from our trip, the bear had been delivered along with 2 small bags of haribo in the box. One happy boy and a hotel that exceeded all expectations. Would highly recommend!!
Stayed 1 night in Feb 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Shem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
This was a good hotel. I would definitely recommend it.
Stayed 1 night in Feb 2025