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voco The Clifton Folkestone by IHG

4.0 star property

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Photo gallery for voco The Clifton Folkestone by IHG

Exterior
Exterior
1 bedroom, premium bedding, minibar, in-room safe
Point of interest
Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Laundry

Explore the area

View in a map
The Leas, Clifton Gardens, Folkestone, England, CT20 2EB
  • Leas Cliff Hall
    ‪1 min walk‬
  • Folkestone Harbour
    ‪15 min walk‬
  • Folkestone Beach
    ‪19 min walk‬

Room options

View all photos for Room, 1 Double Bed (Cosy)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 Double Bed (Cosy)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Single Bed (Cosy)

Room, 1 Single Bed (Cosy) | 1 bedroom, premium bedding, minibar, in-room safe

Room, 1 Single Bed (Cosy)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, Multiple Beds

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Sea View

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Sea View

Standard Room, 1 King Bed, Sea View | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.5 out of 5, Wonderful, 930 reviews
The price is CHF 80
includes taxes & fees
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About this property

voco The Clifton Folkestone by IHG

Family sun and beach fun, near Leas Cliff Hall
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and 24-hour room service.
Voco The Clifton Folkestone by IHG offers 78 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 48-inch Smart televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

This Folkestone hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at voco The Clifton Folkestone by IHG. During your stay, you're just a quick walk from Leas Cliff Hall. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy British cuisine and garden views while dining at Marco Pierre White Grill
  • Full breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Leas Cliff Hall and 14 minutes on foot from Folkestone Harbour
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1981 square feet (184 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the family-friendly voco The Clifton Folkestone by IHG. A complete renovation of voco The Clifton Folkestone by IHG was completed in January 2024.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.
Marco Pierre White Grill – Overlooking the garden, this restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.
Ocean Bleu Bar & Lounge – Overlooking the ocean, this bar specialises in British cuisine and serves lunch, dinner and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (GBP 8 per day); discounts available
  • Street parking available

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Marco Pierre White Grill
  • Ocean Bleu Bar & Lounge

Family friendly

  • Babysitting (surcharge)
  • High chair
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,981 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 1864
  • Renovated entire property - January 2024
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch smart TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Meal delivery service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 per person
  • Nearby parking fee: GBP 8.00 per day (16 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Clifton Hotel
Best Western Clifton Hotel
voco The Clifton Folkestone by IHG Hotel
voco The Clifton Folkestone an IHG Hotel
voco The Clifton Folkestone by IHG Folkestone
voco The Clifton Folkestone by IHG Hotel Folkestone

voco The Clifton Folkestone by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 89 out of 129 reviews
Rating 8 - Good. 31 out of 129 reviews
Rating 6 - Okay. 6 out of 129 reviews
Rating 4 - Poor. 2 out of 129 reviews
Rating 2 - Terrible. 1 out of 129 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Stayed 1 night in May 2025

6/10 Okay

Feng

Stayed 1 night in May 2025

10/10 Excellent

nicolas

Stayed 1 night in May 2025

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would certainly stay here again..

Super location. Really friendly and helpful staff. Amazing breakfast choices and beautiful restaurant for breakfast. Only negative thing about the hotel was the lift...it was absolutely tiny and quite grubby - not at all in keeping with the reception, bar and restaurant areas.
Stayed 2 nights in May 2025

8/10 Good

Siobhan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and really big room!!
Stayed 1 night in Apr 2025

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, we will come back again
Stayed 1 night in May 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good good position and great value breakfast and staff excellent
Stayed 2 nights in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in May 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Completely changed for the better. Lovely, would reccommend. M.Collins
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay. Staff friendly rooms comfy and plenty of choice for breakfast. Easy walk to the harbour and sea front. Will definitely stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, comfortable place to stay

Nice hotel - everything was good and as hoped! Would stay here again
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Stayed 1 night in Apr 2025

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A home from home!

We have been staying here for a few days for quite a few years. It’s a sentimental journey for me, as I spent the first 8 years of my life in Folkestone during the war, from 1939 - 47. The hotel is beautifully situated, with all rooms giving a sea view. Over the years it has been renovated, and brought up to date. The rooms are warm, welcoming, have clean comfortable beds, and constant hot water. But the staff are its biggest asset! Welcoming, helpful, friendly, and any request is fulfilled if at all possible. The lovely receptionist, Philippa, even ran out to guard a parking space, whilst hubby rushed to get the car! The whole place feels so welcoming, we wouldn’t stay anywhere else!
Stayed 4 nights in Apr 2025

6/10 Okay

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but room was very hot and walls very thin. Air con unit didn't work properly and slept very badly.
Stayed 1 night in Apr 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely room

Very clean and comfortable in general. Room was lovely and the coffee machine was a nice bonus. Restaurant was average considering the price.
Stayed 1 night in Apr 2025

8/10 Good

Rachael

Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay for my husband birthday. Everything was perfect
Stayed 1 night in Apr 2025

10/10 Excellent

Ana Luiza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort

Disappointing Stay – Wouldn't Return

We recently stayed at this hotel and, unfortunately, had a less-than-pleasant experience. While the rooms appear stylish in photos, they lack functionality. We booked the "Suite with 2 Princess Beds," and while the beds looked charming, a major issue was the smoke detector placed directly in the middle of the room. Its white and green lights flickered every minute throughout the night, making it nearly impossible to get any restful sleep. The hotel doesn’t have its own parking, only a few public bays outside that are mostly occupied. Hotel do offer permits for £8 per day, but if you move the car and lose space then you have to go find parking elsewhere. The quality of toiletries provided was very poor, so I would strongly recommend bringing your own shampoo, conditioner, and other essentials. The cushions were odd and extremely uncomfortable. Housekeeping was also disappointing. Although someone had made the bed, towels were not replaced and the tea bags and drinking water weren't restocked. To top it off, our water glasses were mysteriously moved into the bathroom, which felt quite unhygienic. On a positive note, the location is good. But given the number of issues we experienced, we won’t be staying here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and perfectly decorated, very clean. The staff were really polite and the location was excellent. Would have preferred breakfast to last a bit longer (finished at 9:30) but we were advised of this on check in.
Stayed 1 night in Apr 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, super friendly staff, really comfy bed, nice shower, all perfect! Little walk to Folkestone central, but short walk out the front door down the beach, which was gorgeous.
Stayed 1 night in Apr 2025

8/10 Good

Sandra, Hamilton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, walkable from the train station. Some trouble checking in & room wasn't as described but was sorted out the next day. Most staff were on the ball and very congenial. Food was excellent, afternoon tea was delicious, highly recommend the tea salon in the main restaurant. Lovely area, very historic and close to shopping and dining for a nice walk.
Stayed 3 nights in Apr 2025