Checkin was so smooth for this condo and as we initially entered the rental, we were all extremely pleased with the space! I was travelling with my husband, our newborn baby, and my mother in law. The rooms were spacious and tidy, and we were excited to even have a view of the ocean from the balcony.
…And then nightfall came.We came out of the bedroom to the kitchen to warm up a bottle for our baby and were horrified to find HUGE cockroaches all over the kitchen. These things were like the dinosaurs of cockroaches; we are talking 3-4 inches minimum. I contacted the rental company managing the property (and this listing) and was told they were contacting the “local management.” Well the next day, we still heard nothing back. The entire scenario replayed itself that night. Once again I contacted the management team—we simply wanted to leave at this point and get our money back for the rest of the stay. It was extremely unsanitary to have a newborn around roaches. Once again the property management said we would need to wait for the “local management team.” Once again nothing happened and no one contacted us again. Night 3 we found a roach in our actual bedroom about a foot away from the baby’s bassinet. Night 4 they were in the bathroom. We repeatedly reached out and repeatedly were told to please keep waiting for the local team. We couldn’t go elsewhere because we had paid in full already. Stay at your own risk.