From the moment we entered at reception to a well appointed room we knew our future stays when we came to the area would be here! It was walking distance to everything in town. The room was welcoming and comfortable. Onsite free parking was great too. We will definitely be coming back here on future travels.
Room 12 is in need of refurbishing. Bottom of walls dirty, bathroom door hanging by the top and not in bottom guides, canât open shower door when it is shut. Bottom hinge on vanity is falling off. Bed is soft and uncomfortable. We wonât stay here again.
We had no airconditioning on one of the hottest nights.
We reported it to the relief staff member on site, but she couldnt get it fixed.
She advised us she woukd report it to the manager, who was away until the follieing morning.
She couldnt do anything in tegard to compensation. We couldnt wait in the morning, but when I phoned, she then said he'd be back by 3 that afternoon, but had our details.
No phone call, email text or anything.
Very disappointing when you pay for something and it doesn't work.
We met Anthony on arrival & he was very helpful- for example loaning us an electrical extension cord. We also appreciated the location being so close to shops and beach