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Prime Hotel

3.0 star property

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Photo gallery for Prime Hotel

Premium bedding, down duvets, desk, soundproofing
Interior
Reception
Buffet
Interior detail

Reviews

8.0 out of 10
Very good

Popular amenities

  • Laundry
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
10131 Franklin Avenue, Fort McMurray, AB, T9H 2K8
  • Place, MacDonald Island Park
    ‪15 min walk‬
  • Place, Northern Lights Regional Health Center
    ‪2 min drive‬
  • Place, Heritage Park
    ‪4 min drive‬
  • Airport, Fort McMurray, AB (YMM)
    ‪18 min drive‬

Room options

View all photos for King Bachelor with Kitchenette

Premium bedding, down duvets, desk, soundproofing

King Bachelor with Kitchenette

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Private kitchenette | Fridge, microwave, coffee/tea maker

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Premium bedding, down duvets, desk, soundproofing

Executive Room, 2 Queen Beds

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Bachelor

Premium bedding, down duvets, desk, soundproofing

King Bachelor

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King Express Room

King Express Room | Premium bedding, down duvets, desk, soundproofing

King Express Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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Reception
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  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 554 reviews
The price is CHF 78
includes taxes & fees
12 Nov - 13 Nov
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About this property

Prime Hotel

Hotel in Fort McMurray with free breakfast and 24-hour front desk
A meeting room, dry cleaning and laundry facilities are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station and a fireplace at reception. Housekeeping is available once per stay.
Prime Hotel offers 82 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Beds feature down duvets and premium bedding. 37-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Fort McMurray hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

Our customers tell us that they can't get enough of the helpful staff at Prime Hotel. During your stay, you'll be within walking distance of Rivers Casino. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a meeting room and a computer
  • Within a 15-minute walk of Rivers Casino and Peter Pond Mall
  • Pets welcome for a fee (restrictions apply)
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Prime Hotel. Free self parking is available. You'll have access to the health club at a partner property.

This 3-star Fort McMurray hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 5:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site

Food and drink

  • Free on-the-go breakfast available daily 5:00 AM to 10:00 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Computer station
  • Meeting room

Accessibility

  • No lift

More

  • 4 floors
  • Built in 1996
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property requires a valid credit card at check-in for all reservations for incidentals.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per day, plus a deposit of CAD 25 per night
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 27.3 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 27.3 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fort McMurray Podollan
Podollan
Podollan Fort McMurray
Podollan Inn
Podollan Inn Fort McMurray
Podollan Inn & Rez Hotel Fort Mcmurray
Podollan Inn And Rez
Podollan Inn Fort McMurray, Alberta
Prime Hotel Hotel
Prime Hotel Fort McMurray
Podollan Inn Fort McMurray
Prime Hotel Hotel Fort McMurray

Prime Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 251 out of 623 reviews
Rating 8 - Good. 216 out of 623 reviews
Rating 6 - Okay. 89 out of 623 reviews
Rating 4 - Poor. 26 out of 623 reviews
Rating 2 - Terrible. 41 out of 623 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carrie

Travelled with family
Liked: Amenities
Everything was wonderful! Highly recommend.
Stayed 1 night in Aug 2025

2/10 Terrible

Jesse

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
In room furniture shows obvious signs of damage. Website promises hot breakfast but when I showed up was told that breakfast is not provided due to ongoing renovations (which are also not detailed online)
Stayed 1 night in Aug 2025

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and quiet. The bed is comfy and the room is clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff are very nice and helpful. The room is clean and quiet. Will stay this hotel again when come to Fort McMurray next time.
Stayed 1 night in Aug 2025

8/10 Good

Rachel, Langley

Liked: Cleanliness, staff & service
The property is in the middle of an extensive reno.
Stayed 2 nights in Jul 2025

8/10 Good

Dean

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Milan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great value when staying at this property.
Stayed 5 nights in Jul 2025

10/10 Excellent

enock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Brendan, Edmonton

Business traveller
You can see the great potential with all the renovations currently underway Very friendly staff
Stayed 10 nights in Jul 2025

4/10 Poor

Rob

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Amanda

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Claude

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was closed , please refund my pay. Claude 780-826-8775
Stayed 1 night in Jul 2025

6/10 Okay

Rheynante

Stayed 2 nights in Jun 2025

4/10 Poor

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend this hotel due to the area. Lots of sketchy people. Drug dealers on the block. Did not feel safe my truck outside full of tools. Hotel needs to move. Neighbour is ghetto
Stayed 1 night in Jul 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Akram

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jul 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay. I loved the underground parking. The exterior was being renovated and looked a little rough upon drive up and caught me off guard.
Stayed 3 nights in Jun 2025

6/10 Okay

Darwyn

Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Stayed 1 night in Jun 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Beverly

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This Rooms are all clean and renovated -- love the space and office desk is huge -- highly recommend - Awesome under ground parking
Stayed 2 nights in Jun 2025

8/10 Good

Lyalla

Stayed 2 nights in Jun 2025

6/10 Okay

Lyn

Stayed 3 nights in May 2025

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Recently renovated & clean, spacious room with workstation. Great value for money.
Stayed 2 nights in Jun 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good but you can hear noise from outside traffic - that was the only downside
Stayed 1 night in May 2025