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Holiday Inn Express New Haven by IHG

2.5 star property

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Photo gallery for Holiday Inn Express New Haven by IHG

Free buffet breakfast
In-room safe, desk, iron/ironing board, cots/infant beds
Interior
Exterior
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
11205 Isabelle Dr, New Haven, IN, 46774
  • Grand Wayne Convention Center
    ‪15 min drive‬
  • Allen County War Memorial Coliseum
    ‪17 min drive‬
  • Fort Wayne Children's Zoo
    ‪19 min drive‬
  • Fort Wayne, IN (FWA-Fort Wayne Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

In-room safe, desk, iron/ironing board, cots/infant beds

Suite, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communication, Accessible Tub)

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communication, Accessible Tub)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed

7.8 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communication, Accessible Tub)

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communication, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, cots/infant beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express New Haven by IHG

Hotel in New Haven with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site. Limited housekeeping is available.
Holiday Inn Express New Haven by IHG offers 76 air-conditioned accommodations with a safe and free newspapers. Guests can make use of the in-room fridges, microwaves and coffee/tea makers.

Guests can surf the web using complimentary wired and wireless Internet access. LED televisions come with cable channels. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 14 years old are not allowed in the swimming pool or fitness facility.

The free breakfast at Holiday Inn Express New Haven by IHG gets high marks from our customers. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 12 minutes by car from Lakeside Park & Rose Garden and 13 minutes from Fort Wayne Museum of Art
Holiday Inn Express New Haven by IHG offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available. The business-friendly Holiday Inn Express New Haven by IHG also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis.

This New Haven hotel is smoke free.

Guests are served a free buffet breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2000
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 25.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel New Haven
Holiday Inn Express New Haven
New Haven Holiday Inn Express
Holiday Inn Express New Haven Hotel

Holiday Inn Express New Haven by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 321 out of 665 reviews
Rating 8 - Good. 192 out of 665 reviews
Rating 6 - Okay. 73 out of 665 reviews
Rating 4 - Poor. 45 out of 665 reviews
Rating 2 - Terrible. 34 out of 665 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Hsing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Britt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Jace

Stayed 1 night in May 2025

2/10 Terrible

Rene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible - Skip this Hotel

Receptionist said room on quiet side away from highway. Clearly an idiot, was on highway side, couldnt sleep all night so noisy. Also bathroom tiles all heaved and cracked. Dangerous and dirty. Disgusting.
Stayed 1 night in May 2025

6/10 Okay

Billie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were VERY high and hard to get in/out
Stayed 1 night in May 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Facilities were clean. We slept good. Would stay again.
Stayed 1 night in Apr 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time staying in this area and I had a great experience. The only thing I can complain about were black ants in the room. I’m not sure how bad ants are in this area but it they were all on the floor. I didn’t bother requesting another room because it didn’t bother me for the one night I stayed but they were there and I had to make sure to store my food soon as I finished eating.
Stayed 1 night in Apr 2025

4/10 Poor

Ron

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Just seemed there was no check and balance for staff responsibilities. After 3 days our Room had not been attended to until we asked. Everyday we had to ask for towels, we had to ask several times before we received hand soap. The morning of our last day there I asked for body wash and when I went to shower the morning of chaeck....You Guessed It.....NO BODY WASH. GEEZ UH??
Stayed 4 nights in Apr 2025

10/10 Excellent

Leaca

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Kids love the pool, rooms are clean. Great value.
Stayed 1 night in Apr 2025

10/10 Excellent

Ean

Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Michelle

Stayed 3 nights in Apr 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dated but still a good stay

The hotel had some wear and tear that made it look dated but that didn't change the fact that the hotel staff was polite and helpful, hotel was clean, and comfortable. Breakfast was on of the best included breakfasts we have had in awhile.
Stayed 1 night in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

scott

Stayed 1 night in Mar 2025

6/10 Okay

scott

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, decent though not good breakfast options, comfortable beds.
Stayed 2 nights in Mar 2025

8/10 Good

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 1 night in Mar 2025

8/10 Good

LESLIE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Very clean rooms and comfy bed. Kind and courteous staff.
Stayed 1 night in Feb 2025

8/10 Good

LAVON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I got there in the evening an there was no outdoor lighting in the parking lot it was close to 9 p.m.
Stayed 1 night in Feb 2025