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Melia Frankfurt City

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Photo gallery for Melia Frankfurt City

Executive lounge
Rooftop terrace
Property entrance
Sauna
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym

Explore the area

View in a map
SENCKENBERGANLAGE 13, Frankfurt, 60325
  • Place, Goethe University Frankfurt Campus Bockenheim
    ‪3 min walk‬
  • Place, Frankfurt Trade Fair
    ‪4 min walk‬
  • Place, Congress Center Messe Frankfurt
    ‪5 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪11 min drive‬

Room options

View all photos for Melia Guestroom

Minibar, in-room safe, blackout curtains, soundproofing

Melia Guestroom

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Melia Premium Room with Skyline View

Minibar, in-room safe, blackout curtains, soundproofing

Melia Premium Room with Skyline View

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for The Level Room with Executive Lounge Access

Minibar, in-room safe, blackout curtains, soundproofing

The Level Room with Executive Lounge Access

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for The Level Junior Suite with Executive Lounge Access

Minibar, in-room safe, blackout curtains, soundproofing

The Level Junior Suite with Executive Lounge Access

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for The Level Grand Suite

32-inch flat-screen TV with satellite channels

The Level Grand Suite

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for The Level Premium Room with Skyline View

Minibar, in-room safe, blackout curtains, soundproofing

The Level Premium Room with Skyline View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for The Level Junior Suite (2+1)

Minibar, in-room safe, blackout curtains, soundproofing

The Level Junior Suite (2+1)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for The Level Grand Suite (2+1)

32-inch flat-screen TV with satellite channels

The Level Grand Suite (2+1)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Suite (2 + 1)

Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite (2 + 1)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for The Level Master Suite with Executive Lounge Access

Minibar, in-room safe, blackout curtains, soundproofing

The Level Master Suite with Executive Lounge Access

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite

  • Sleeps 3

View all photos for Melia Guestroom

Minibar, in-room safe, blackout curtains, soundproofing

Melia Guestroom

  • Sleeps 2

View all photos for The Level Room

Minibar, in-room safe, blackout curtains, soundproofing

The Level Room

  • Sleeps 2

View all photos for The Level Junior Suite

Minibar, in-room safe, blackout curtains, soundproofing

The Level Junior Suite

  • Sleeps 3

View all photos for The Level Grand Suite

Minibar, in-room safe, blackout curtains, soundproofing

The Level Grand Suite

  • Sleeps 3

View all photos for The Level Master Suite

Minibar, in-room safe, blackout curtains, soundproofing

The Level Master Suite

  • Sleeps 3

View all photos for Melia Premium Room With Skyline View

Minibar, in-room safe, blackout curtains, soundproofing

Melia Premium Room With Skyline View

  • Sleeps 2

View all photos for The Level Premium Room With Skyline View

Minibar, in-room safe, blackout curtains, soundproofing

The Level Premium Room With Skyline View

  • Sleeps 2

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About this property

Melia Frankfurt City

Hotel with 2 restaurants, 7-minute walk to Festhalle Frankfurt
2 restaurants, a full-service spa and a health club are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, spa services and conference space. Change of towels is available on request
Melia Frankfurt City offers 430 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Frankfurt hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Melia Frankfurt City. During your stay, you're just a quick walk from Festhalle Frankfurt. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Amenities include 15 meeting rooms, conference space and laundry facilities
  • On-site recreation includes a gym
  • Within a 15-minute walk of Frankfurt Trade Fair and Festhalle Frankfurt
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Melia Frankfurt City offers its guests a full-service spa and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 15070 square feet (1400 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at Melia Frankfurt City. Parking is available for a fee.

Smoking is allowed in designated areas at this Frankfurt hotel.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:30 AM.
Neu-Frankfurt – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Oben Restaurant & Skybar – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 43 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 29 for adults and EUR 14.50 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Neu-Frankfurt
  • Oben Restaurant & Skybar

Things to do

  • Full-service spa
  • Health club

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 15 meeting rooms
  • 15,070 square feet of conference space

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Eco-friendly toiletries
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 29 for adults and from EUR 14.50 for children
  • Covered self-parking fee: EUR 43 per day
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melia Frankfurt City Hotel
Melia Frankfurt City FRANKFURT
Melia Frankfurt City Hotel FRANKFURT

Melia Frankfurt City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 313 out of 493 reviews
Rating 8 - Good. 98 out of 493 reviews
Rating 6 - Okay. 37 out of 493 reviews
Rating 4 - Poor. 25 out of 493 reviews
Rating 2 - Terrible. 20 out of 493 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities
AC was broken in the first room, we were then moved to another room after a few phone calls and the staff trying to fix it, in the next room AC was great but unfortunately the door lock was broken, The staff are very friendly, helpful, Damir is wonderful, he is very thorough, knowledgeable and goes above and beyond!! The night I was leaving though, someone by the name Mario was helping me and I found him to be very rude - he basically said ‘I printed your invoice, what more do you want when I was trying to confirm when my deposit will be refunded. Area is not central - seems ok but I wasn’t feeling very comfortable walking alone in the evening, hence made sure I’m back before dark. The hotel is a few steps away by subway. For dining, the food in the hotel was the best bet quality wise - not much around that area.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mirsada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Yibing

Stayed 1 night in Aug 2025

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impromptu visit to Frankfurt

After our original trip to Belfast got cancelled at the Airport; we booked alternative trip to Frankfurt on a wim ! Not sure the upgrade to the Level is worth the money anymore if I'm honest. Have stayed a numerous other locations but this felt a little 'timed' spirit drinks removed after certain time (can appreciate it) and then can have wine/beer soft drinks up til 10pm (not quickly replenished), no hot drinks available. Got the impression people abusing the nature of 'The Level' or even gaining access without staying in the upgraded rooms ? - For us just wanted to relax after long day walking with a glass of something cold ! stunning views though. Hotel is in amazing location, under 15 mins from airport and easy 25 mins stroll to the City; old and new buildings sitting in harmony, loved our visit.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Maurice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Vinodhkumar

Business traveller
Stayed 2 nights in Aug 2025

10/10 Excellent

arian Bethencourt

Stayed 1 night in Aug 2025

10/10 Excellent

arian Bethencourt

Stayed 1 night in Jul 2025

6/10 Okay

Cassandra

Stayed 3 nights in Jul 2025

10/10 Excellent

Laurits

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Melia Frankfurt City

Very nice hotel with friendly staff! Panoramic view from hotel rooms and terrace over Frankfurt skyline, training Gym, wellness and parking and a great morning metal - we had a great stay at the hotel. And it is close to city centrum 🙂
Stayed 1 night in Jul 2025

10/10 Excellent

Kazunori

Stayed 4 nights in Jun 2025

8/10 Good

Paul Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Level Lounge - another Level of Luxury

I had a wonderful stay at the Melia City Frankfurt Hotel! The Level Lounge is a standout feature—perfect for enjoying a glass of wine 🍷 before bedtime to wind down after a long day. The ambiance is cozy and relaxing, and it’s a great space to unwind. The service is impeccable—the staff are professional, attentive, and go above and beyond to ensure guests are comfortable. Their warm hospitality truly enhances the experience. A unique and fun touch is the table tennis setup! 🎾 It’s such a welcome addition, offering a lighthearted way to relax and have fun during your stay. Overall, Melia City Frankfurt combines comfort, excellent service, and thoughtful amenities, making it a fantastic choice for both leisure and business travelers. Highly recommended! 🌟
Stayed 4 nights in Jun 2025

10/10 Excellent

John

Stayed 3 nights in Jun 2025

10/10 Excellent

Matteo

Stayed 1 night in Jun 2025

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great property, great breakfast, very clean and friendly staff too
Stayed 2 nights in Jun 2025

10/10 Excellent

Chandan

Stayed 2 nights in Jun 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Oliver

Stayed 2 nights in May 2025

2/10 Terrible

Amos

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Hua Hsin

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Kazunori

Stayed 2 nights in Apr 2025

10/10 Excellent

Louise

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a residential area with several restaurants close by.
Stayed 1 night in Apr 2025

10/10 Excellent

Emine

Nice
Stayed 3 nights in Feb 2025

10/10 Excellent

bahaa

Stayed 2 nights in Apr 2025