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Steigenberger Icon Frankfurter Hof

5-star property
Am Kaiserplatz, Frankfurt, HE 044 511 21 42
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4.5 out of 5
Excellent!
See all 13 ebookers Reviews

Points Of Interest

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Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
CHF 219* Per night/room 8 Jun - 9 Jun

Superior Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Junior Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room (Grand)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Steigenberger Icon Frankfurter Hof. During your stay, you're just a quick walk from Main Tower. Enjoy features like free WiFi in public areas, plus 3 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy a bite to eat at ZUKAYA, a sushi bar that serves Japanese cuisine
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to massages, detox wraps or facials at THE SPA Frankfurter Hof
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Main Tower and Frankfurt Christmas Market
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Steigenberger Icon Frankfurter Hof ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Steigenberger Icon Frankfurter Hof

Everyone (7) Couples (2) Family (1)
5 out of 5

Posted by on 24 Oct 2023

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Comment from Hotel Management

26 Oct 2023 by Florian Woithe

Dear valued guest,Thank you for taking the time to rate your experience at the Steigenberger Icon Frankfurter Hof. We are pleased to hear that you enjoyed your stay with us and that our service met your expectations. We work hard to ensure that our guests have the best possible stay with us, and it is great to hear that we succeeded. We look forward to seeing you again soon!Sincerely yours,Florian WoitheHotel Manager

5 out of 5

Posted by on 24 Jan 2023

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Comment from Hotel Management

7 Mar 2023 by Florian Woithe

Thank you very much for your kind feedback!Best regards,Florian Woithe Hotel Manager

5 out of 5
Duschen in der Badewanne mit sehr hohem Rand ohne Haltegriff ist für einige Gäste sicherlich schwierig.Erschwerter Zugang zur Lobby über eine Treppe ohne Aufstiegshilfe für die Koffer. Für einige Gäste sicherlich auch schwierig. Zimmer und Service perfekt.

Posted by , from Dortmund on 27 Jul 2020

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Comment from Hotel Management

18 Aug 2020 by Steigenberger Frankfurter Hof

Sehr geehrter Gast, vielen Dank für Ihre tolle Weiterempfehlung mit 5 von 5 Sternen. Gerne können wir Ihnen für einen kommenden Aufenthalt eine andere Kategorie anbieten mit ebenerdiger Dusche. Unser Haus bietet für jeden Geschmack moderne oder auch traditionelle Zimmer. Mit freundlichen Grüßen und bis bald, Spiridon Sarantopoulos General Manager

1 out of 5

Posted by on 20 Mar 2020

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Comment from Hotel Management

23 Mar 2020 by Steigenberger Frankfurter Hof

Sehr geehrter Gast, vielen Dank für Ihre Berücksichtigung. Wir sind uns sicher, Sie bei einem kommenden Aufenthalt voll von uns zu überzeugen. Mit freundlichen Grüßen Spiridon Sarantopoulos General Manager

5 out of 5
Das Gefühl der alten Grandeur zusammen mit modernstem Komfort.

Posted by on 2 Mar 2020

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Comment from Hotel Management

4 Mar 2020 by Steigenberger Frankfurter Hof

Sehr geehrter Gast, vielen Dank für Ihre freundliche Weiterempfehlung. Besuchen Sie uns doch ein weiteres Mal. Beste Grüße, Spiridon Sarantopoulos General Manager

4 out of 5
Suite sehr großzügig und sauber. Personal freundlich.

Posted by on 19 Aug 2019

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Comment from Hotel Management

18 Oct 2019 by Steigenberger Frankfurter Hof

Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Beste Grüße, Spiridon Sarantopoulos General Manager

5 out of 5
Exclusive Einrichtung, reichhaltiges Frühstück, freundliches Personal und exclusive Bedienung, sehr sauber

Posted by on 4 Aug 2019

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Comment from Hotel Management

5 Jan 2020 by Steigenberger Frankfurter Hof

Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Mit freundlichen Grüßen Spiridon Sarantopoulos General Manager

4 out of 5

Posted by on 25 Apr 2019

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Comment from Hotel Management

6 Jun 2019 by Steigenberger Frankfurter Hof

Dear guest, Thanks for staying with us. We appreciate your feedback! Kind regards, Spiridon Sarantopoulos General Manager

5 out of 5
Aufenthalt war sehr gut , gute Bedienung , schöne Zimmer , ein kleines Messer vom Schlüsselbund verschwand als das Auto vom Personal geparkt wurde.. Alle waren aber sehr freundlich..

Posted by on 3 Jan 2019

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Comment from Hotel Management

16 Feb 2019 by Steigenberger Frankfurter Hof

Sehr geehrter Gast, vielen Dank für Ihre tolle Bewertung mit 5 von 5 Sternen. Mit den besten Grüßen, Spiridon Sarantopoulos General Manager

5 out of 5
Gediegener Klassiker, mitten im Zentrum. Komme gerne wieder.

Posted by on 23 Nov 2018

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Comment from Hotel Management

15 Dec 2018 by Steigenberger Frankfurter Hof

Sehr geehrter Gast, herzlichen Dank für Ihre wunderbare Bewertung. Wir haben uns sehr gefreut, dass Sie unsere Gäste waren. Beste Grüße, Spiridon Sarantopoulos General Manager

About the Steigenberger Icon Frankfurter Hof

Location Am Kaiserplatz, Frankfurt, HE 60311

Property Features

Steigenberger Icon Frankfurter Hof offers its guests a full-service spa, a 24-hour health club, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 13735 square feet (1276 square metres) and includes a conference centre. Spa services, a library, and a terrace are also featured at the luxury Steigenberger Icon Frankfurter Hof. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Frankfurt hotel.

  • 1 building
  • 303 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Conference rooms
  • 13735 sq ft of conference space
  • 1276 sq. m of conference space
  • Built in 1872
  • Deli
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Frankfurt Central Station (tief) (1.3 km / 0.8 mi)
  • Metro station: Willy Brandt Platz U-Bahn (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Steigenberger Icon Frankfurter Hof offers 303 accommodations with minibars and a safe. This individually decorated accommodation has separate sitting areas and includes desk chairs. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers with a deep soaking bath, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include free newspapers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bath or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:30 AM.

ZUKAYA – This sushi bar specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.

Brasserie Moderne OSCAR´s – This brasserie specialises in international cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Autorenbar – This bar only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Spa Services

THE SPA Frankfurter Hof has 7 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 120.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 60 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 7
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100.00 per night
  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 45 per person
  • Valet parking fee: EUR 45 per day (in/out privileges)
  • Nearby parking fee: EUR 45 per day (66 ft away)
  • Pet fee: EUR 60 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Frankfurter Hof
  • Frankfurter Hof Steigenberger
  • Frankfurter Steigenberger Hof
  • Steigenberger Frankfurter
  • Steigenberger Frankfurter Hof
  • Steigenberger Hof
  • Steigenberger Hof Hotel
  • Steigenberger Hof Hotel Frankfurter
  • Steigenberger Frankfurter Hof Frankfurt
  • Steigenberger Frankfurter Hof Hotel Frankfurt
  • Steigenberger Frankfurter Hof Hotel

You should know

  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars, and is displayed on this page as 5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.