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Residence Inn by Marriott Boston-Franklin

3.0 star property

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Photo gallery for Residence Inn by Marriott Boston-Franklin

Terrace/patio
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Exterior
Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
4 Forge Pkwy, Franklin, MA, 02038
  • Place, Forge Industrial Park
    ‪2 min walk‬
  • Place, Gillette Stadium
    ‪19 min drive‬
  • Place, Brown University
    ‪36 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪63 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(41 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Flat-screen TV, pay films

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(13 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(5 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, hair dryer, towels

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Flat-screen TV, pay films

Suite, 1 Bedroom (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, blackout curtains

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms (Hearing Accessible)

  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/bathtub, hair dryer, towels

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Residence Inn by Marriott Boston-Franklin

This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and self parking. Housekeeping is available on request.
Residence Inn by Marriott Boston-Franklin offers 108 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Residence Inn by Marriott Boston-Franklin gets high marks from our customers. During your stay, you're just a quick walk from Forge Industrial Park. Features include free WiFi in public areas, plus an indoor pool and a 24-hour gym.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes tennis courts, a 24-hour gym and basketball
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Steps from Forge Industrial Park and a 3-minute drive from Dean College
  • Pets welcome for a fee
Residence Inn by Marriott Boston-Franklin offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 400 square feet (36 square metres) and includes conference space. The business-friendly Residence Inn by Marriott Boston-Franklin also features barbecue grills, a garden, and a picnic area. Parking is available for a fee.

This 3-star Franklin hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 7 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Basketball
  • Indoor pool
  • Tennis
  • TV in common areas
  • Volleyball

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre
  • 400 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 (weight limit: 70 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 7 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008081010
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Aparthotel Boston-Franklin
Residence Inn Marriott Boston-Franklin Aparthotel
Residence Inn Marriott Boston-Franklin
Residence Inn by Marriott Boston Franklin
Resince riott BostonFranklin
By Marriott Boston Franklin
Residence Inn by Marriott Boston Franklin
Residence Inn by Marriott Boston-Franklin Hotel
Residence Inn by Marriott Boston-Franklin Franklin
Residence Inn by Marriott Boston-Franklin Hotel Franklin

Residence Inn by Marriott Boston-Franklin Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1002 reviews
Rating 8 - Good. 243 out of 1002 reviews
Rating 6 - Okay. 78 out of 1002 reviews
Rating 4 - Poor. 53 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Ernest

Liked: Cleanliness, staff & service, amenities
Took a shower. Tub wouldnt drain. Looked like someone had smashed wall in shower with hammer. Breakfast was almost un-eatable. I've always liked this place but seems like it has reallygone downhill.
Stayed 1 night in Jan 2026

8/10 Good

Nick

Stayed 3 nights in Jan 2026

10/10 Excellent

James Anthony

great stay
Stayed 6 nights in Dec 2025

10/10 Excellent

Chris Masinho

Stayed 1 night in Jan 2026

8/10 Good

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Breakfast menu had great options, staff was very helpful when we needed something.
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 2 nights in Dec 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and plenty of necessities
Stayed 1 night in Jan 2026

10/10 Excellent

Manas

Stayed 1 night in Dec 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

8/10 Good

Heidi

Stayed 2 nights in Oct 2025

10/10 Excellent

Kelly

Stayed 2 nights in Dec 2025

10/10 Excellent

James Anthony

Stayed 4 nights in Dec 2025

6/10 Okay

Terrell

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The property is moderatly maintained, carpets in the stairwell are in need of cleaning and the closet door mirror in my suite was cracked. Some of the glassware and bowls had food and other stains on them. The hotel does not service the room unless you ask. On the second day of my stay I was making the bed and found blood stains and other bodily fluid stains on the comforter, not mine mind you. I contacted housekeeping to get my room serviced and bedding changed, was told it would be done. Came back that evening to the same mess at which point I contacted the front desk again and they got it done. My issue is that the there was no way the maid staff could have missed it when they seviced the room after the last guest which means they did not change the linens in-between guests which is not sanitary. I hope the management takes it seriously and addresses it with the staff.
Blood on comforter
Stains / other fluids
Stayed 3 nights in Dec 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
staff was great.
Stayed 3 nights in Dec 2025

2/10 Terrible

Dan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The walls and the ceiling was paper thin, i heard everything that people were talking about in the other rooms, the people above us had kids tha woke up at 5am and just ran around and dropping stuff on the floor. Needless to say my wife and i did not get any sleep.
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Dec 2025

10/10 Excellent

Tyler

Stayed 5 nights in Dec 2025

10/10 Excellent

Jared

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and spacious. Bed was comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Chris Masinho

Stayed 1 night in Dec 2025

10/10 Excellent

Curtney

Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean the staff was great and the amenities were terrific.
Stayed 3 nights in Nov 2025

10/10 Excellent

Deborah

Stayed 7 nights in Nov 2025

8/10 Good

George

Liked: Amenities, property conditions & facilities
Room was great. Bathroom was a little dirty. There were black hairs on the shampoo dispenser ( I’m bald) and hairs in the tub. Also looked like there was mold in the ceiling on the shower. Love the property except for the train that seemed to right outside the window. I know it’s not the hotels fault but if your a light sleeper ask for a room facing the front lot .
Stayed 2 nights in Nov 2025

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The bathtub faucet started leaking after my husband took a shower. The internet told me there is a hot tub - not true. The internet said there is a restaurant and bar - not true.
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room. Staff was friendly and courteous.