This hostel features a fitness centre, a hot tub and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include limo/town car service, a library and tour/ticket assistance. Housekeeping is not available.
Chateau Backpacker & Motels offers 43 accommodations with shared/communal kitchens. This Franz Josef Glacier hostel provides complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower.
Recreational amenities at the hostel include a hot tub and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Chateau Backpacker & Motels, you're just a quick walk from Te Wahipounamu. Free WiFi in public areas, free self-parking and a gym are available.
Free WiFi
Free self-parking
Services include tour or ticket assistance, luggage storage and limo or town car service
On-site recreation includes a gym
Steps from Te Wahipounamu and Our Lady of the Alps
Chateau Backpacker & Motels offers its guests a hot tub and a fitness centre. Public spaces have free WiFi. A library, a terrace, and barbecue grills are also featured at Chateau Backpacker & Motels. The hostel can provide limo/town car service and tour/ticket assistance. Limited free parking is available on a first-come, first-served basis.
Smoking is allowed in designated areas at this Franz Josef Glacier hostel.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free offsite parking
Limo/town car service
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking available
Things to do
Billiards/pool table
Gym
Hot tub
Library
TV in common areas
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
No housekeeping service
Tour and ticket assistance
Outdoors
Barbecue grill
Garden
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible parking
More
Designated smoking areas
Fireplace in lobby
Room amenities
Bathroom
Hair dryer (on request)
Shower
Towels provided
Entertainment
TV
Food and drink
Coffee/tea maker
Refrigerator
Shared kitchen access
More
Heating
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 15
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), key retrieval
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
The front desk at this property is open daily from 7:00 AM - 8:00 PM. Front desk staff will greet guests on arrival at the property.
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The property was so quiet and I was able to get a good rest. Thank you!
Rani
Stayed 1 night in Oct 2025
Verified
6/10 Okay
Pik
10 Mar 2026
Disliked: Cleanliness
The property is rundown; the room is ok, but the mattress sheets ha e mildew smell and all the sheets and pillow cases look old and dirty. Receptionist was nice and helpful. He changed the sheets for us.
We booked an ensuite room for 2 nights and it was perhaps the most comfortable bed I've ever slept on.
Chris, the manager, was friendly and helpful, making soup every night which was free for the guests, as was the breakfast of waffles, pancakes, yoghurt, toast and cereals.
Great place to stay and great value.
The place is reasonably priced. Bed was comfortable, room was generally clean but fairly rundown. The manager is a very pleasant knowledgeable man who is ver welcoming and vested in giving guests valuable information about hiking, points of interest etc., the shared kitchen facilities were well-equipped and provided everything you would need to prepare a meal.
Brilliant place to stay, right under the mountain. Free soup and amazing free breakfast every morning. Lovely atmosphere all handled by the superstar owner/manager/bed maker, Chris. We loved it.
Whilst Chris who runs the accommodation is a nice, friendly guy, the whole property is in desperate need of some TLC and a good clean from top to bottom.
Lawrence
Stayed 4 nights in Feb 2025
Verified
10/10 Excellent
Amy
28 Nov 2022
Liked: Cleanliness, staff & service, room comfort
Good little base for exploring Franz Josef with free soup and breakfast. The studio was quite spacious but a little dated. The bed was comfortable, however.
my overall experience wasn't that good as we arrived in the area the whole area went shot down because of the hurricane;however, this accommodation is more suitable for backpackers .
Verified traveller
Verified
8/10 Good
Jane
10 Mar 2025
Liked: Staff & service
Stayed in “Deluxe” private room - basically an old motel room, but had microwave, coffee machine, toaster, kitchenette. Manager very helpful, said every guest has towels & sheets provided (info on website was wrong) Not providing free breakfast or soup as stated on website, but Chateau is close to great cafes & bars. Washing machine & dryer worked well - place needs a fix up & paint.
everything was great! nice and comfortable room. from the room you can see the mountain. kitchen have all you need for cooking.
breakfast was nice and simple - crepe, tost with butter and jam, and cornflaks. The place close to resturants. the guy that work in the reception was super nice and helpful. thanks
shani
Stayed 2 nights in Mar 2023
Verified
8/10 Good
Emily
9 Feb 2024
Liked: Staff & service, room comfort
Adequate budget accommodation
This place was adequate for our two-night stay. Strong backpacker vibe, with free breakfast (waffles, cereal, toast) and evening soup. Helpful staff. The location was great. The room itself was dated and pretty small.
I'd say this is a case of you get what you pay for. It was very affordable and great if you're looking to connect with other travelers, but I think I would personally spring for a place a bit more modern with more amenities next time.
It was a nice hostel with friendly staff. Some younger people stayed up past the quiet time, drank and partied. The electric socket made some noise next to my bed. Other than that no complaints. Cheap with free breakfast and soup for dinner.
Matt
Stayed 1 night in Feb 2023
Verified
8/10 Good
Malcolm
1 Apr 2023
Liked: Cleanliness, staff & service, amenities
It was we expected from previous reviews. The motel room was smaller than expected. There were no places to hang clothes