4/10 Poor
Mahlon
Business traveller
5 Apr 2025
Disliked: Cleanliness, staff & service
Won't Be Returning
My experience was very frustrating. Withing moments of checking in I discovered my television was not receiving a signal. Also, my room was missing a wide slat on the shutter and privacy was not going to happen. The attendant was very helpful and discovered the cable box had been removed from my room. He transferred me to an available room. After my first night's stay of a three night booking I returned to find my keycard did not work. All of my belongings had been removed and my food I had with me and my toiletries that were outside my travel kit had been thrown away. Apparently no one had updated the room transfer info to the computer. For my loss of food and $30 in destroyed personal property I was comped a 6 inch Subway meal. Big whoop.
Noteworthy: Both of the non-smoking rooms had a lingering smell of stale cigarettes. Broken lamps and dirty walls were also an issue. The beds are comfortable and reasonable, and the functioning TV was fine. There is just a great need for better maintenance. Part of the problem may be the hardcore clientele. I was awakened between 3 and 4 a.m. on each of my nights by either rude guests fighting or a homeless woman singing outside my room.
Mahlon
Stayed 3 nights in Mar 2025