This is a gorgeous home w/ a beautiful backyard & pool. The home owner, Fred, was very pleasant & accommodating. Unfortunately, the property mgmt company was lacking in quality & service.
PROs: The house is located in a quiet & beautiful cul de sac. Spacious interior w/ plenty of room for 4 adults & 4 kids. The bedrooms & bathrooms were clean. Location is convenient: Walking distance to a Walmart market and a quick drive to many grocery stores and restaurants. 8 min drive to Adventure Park. We stayed here for 4th of July weekend & were pleasantly surprised with fireworks show from the driveway. The bathrooms have dispensers that include shampoo, conditioner, & body wash. All the appliances in the house worked great. Plenty of bath towels & pool towels. Extra blankets are available in the linen closet. The kids enjoyed the bunkbed. The swimming pool was used everyday! It was clean and although it's not heated, the weather was hot enough to warm the pool to a cool, yet comfortable temperature. At night, the pool lights up and the backyard also has string lights.
CONs: The BBQ grill was not in usable condition. It had not been cleaned before we arrived & the valve connecting the butane to the grill had a leak. Light switches in the house aren't labeled correctly. The frying pans were dirty, we had to scrub them before use. Some of the towels were falling apart with holes in them. The bathroom dispensers weren't refilled (i.e. master bathroom missing conditioner, guest bathroom missing bodywash). The 2 home managers listed in the Welcome Packet were unresponsive. The first contact (Destinee) had a full vmail box. The second contact (Miracle) I left a voicemail and never got a call back. The play structure outside is rundown and not safe for kids. The posting did say that the pirate cove is "play at your own risk", but I feel if it's unsafe, it should be torn down or fixed for guests to use safely. The trampoline safety net was torn, so only 1 person could safely jump at a time. Dirty clothes were left in laundry room. Coffee maker was dirty. Hot tub wasn't working our final night there and the kids were super disappointed because we promised they could swim at night.
I relayed all of this to Fred and he was sincerely apologetic for the inconveniences. He ended up giving us a credit to make up for it.
We would still return because overall the house was nice and Fred genuinely felt bad that the hired help didn't do a good job.