For the very first time when I requested a handicap bathroom I almost got one. Overall the room was great and next time in Fresno I'll request it again. Thanks is in order for working with me to get a chair for the shower. Thank you again!areceived a almost
Do not stay here.
Room was dirty and sticky.
Floors and counters.
Bathroom didnât look cleaned.
Left trash in trash cans.
Blankets were not clean.
Pillows are flat.
Bed was hard as a rock.
People hanging out in parking lot late at night playing music and smoking
Overall this place is just outdated and trashy.
Trash all over the parking lot.
Heater was on 80 so the smell was humid and gross
The room did not have a coffee maker or an ice bucket which I regard as a basic feature that every hotel room should have. While they advertised having a breakfast, there was only coffee and a few packaged muffins and cookies, not a breakfast. Fortunately there was an IHOP next door. The electric door lock did not work reliably. The magnetic lock would not release and took multiple attempts to get it to open. I reported the problem but it was never fixed.
Tv broken in first room second room no tv third room handicapped shower horrible. If ur going to Fresno go one block north and stay at the Hyatt place may cost a little more but worth it.
Check in was at 3 PM. Needed to make it to a concert down the street by 3:45 PM. Arrived at 3 PM and had to wait until 3:45 PM for a room to be ready, despite booking the room in Nov. 2024. We were late to the concert and missed most of the bandâs set that started at 3:45 PM. Due to the inconvenience, the second employee I spoke to that eventually got me a room (ADA accessible when that is not a necessary accommodation for me but it apparently was the only room available at 3:45 PM) said she would discount the price due to the inconvenience. She did not. I still paid approximately $119.
I love Extended Stay America, but that room I had was nasty as hell. As soon as I stepped in I wanted my money back, but it was 10pm and I just needed to goto sleep. If I had arrived at 7pm instead, I would have gone somewhere else (No, they didnât have any other other rooms available, nor would I want another one there).
Hotel smelled like cigarettes and pot both inside and outside.trash overrun outside area cans. Had to request being moved to another room as the next door occupants had beach chairs set up at our air conditioning (main Window) where they would sit and smoke. Trash was left in new room they gave us, as well as being filthy underbeds. Will definitely not utilize this chain again.
There weren't any dishes, glasses, pots/pans, utensil. In amenities of :kitchen" was pointless. Shampoo & conditioner were not in the room. Had lots of bug bites