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HEARTS Capsule Hotel & Spa HAKATA

3.0 star property

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Photo gallery for HEARTS Capsule Hotel & Spa HAKATA

Welcome to the Hearts Bus Station Hakata, a convenient transportation hub.
Relax in the waiting area with a reception desk, digital display, and comfortable seating near a large window offering a view of the outside.
Relax in a spacious lounge area with seating options along the walls, large windows, and potted plants.
Relax in a comfortable outdoor seating area with wicker armchairs and a table, perfect for dining or lounging with a view.
Experience a seamless check-in at our well-organized lobby, designed for a comfortable and efficient stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Restaurant

Explore the area

Map
4-14-13 Hakataekimae, Fukuoka, Fukuoka, 8120011
  • Canal City Hakata
    ‪10 min walk‬
  • Fukuoka Anpanman Children's Museum
    ‪3 min drive‬
  • Marine Messe Fukuoka
    ‪3 min drive‬
  • Fukuoka (FUK)
    ‪3 min drive‬

Room options

View all photos for Capsule Room, Women only

1 bedroom, down duvets, free WiFi, bed sheets

Capsule Room, Women only

7.0 out of 10
Good
(6 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Capsule Room, Men only

1 bedroom, down duvets, free WiFi, bed sheets

Capsule Room, Men only

8.4 out of 10
Very good
(14 reviews)
  • Sleeps 1
  • 1 Single Bed

Bed In 22-Bed Female Capsule Room

  • Sleeps 1
  • 1 Single Bed

Male Capsule Room

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Standard Single With City View

1 bedroom, down duvets, free WiFi, bed sheets

Standard Single With City View

  • Sleeps 1
  • 1 Single Bed

Men's Capsule Room

  • Sleeps 1
  • 1 Single Bed

Similar properties

Stylish corridor leads to a cozy seating area with a long table and comfortable chairs.

9h nine hours Hakata station

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
4.0 out of 5, Very good, (500)
The price is CHF 42
for 1 room
24 Jul - 25 Jul
9h nine hours Hakata station

About this property

HEARTS Capsule Hotel & Spa HAKATA

Capsule hotel with a restaurant, near Canal City Hakata
This smoke-free capsule hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services and laundry facilities. Bathrooms are shared and housekeeping is not available.
HEARTS Capsule Hotel & Spa HAKATA offers 84 accommodations with washers/dryers and complimentary slippers. Beds feature down duvets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Guests have access to shared bathrooms.
Public bath/onsen services include an indoor public bath.
During your stay at HEARTS Capsule Hotel & Spa HAKATA, you're just a quick walk from Amu Plaza Hakata. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 11 minutes by foot from Canal City Hakata and a 3-minute drive from Marine Messe Fukuoka
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. A vending machine, tour/ticket assistance, and concierge services are also featured at HEARTS Capsule Hotel & Spa HAKATA.
For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to 10 AM.
HEARTS Capsule Hotel & Spa HAKATA has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 9:30 AM to 8:30 PM on request

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10 AM for a fee: JPY 740 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • No housekeeping service
  • Tour and ticket assistance

Spa

  • Public indoor bath (no minerals)

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Shared bathroom
  • Slippers
  • Towels provided

More

  • Free local calls
  • Heating
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 200–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately JPY 740 per person
  • Airport shuttle fee: JPY 500 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
HEARTS Capsule Hotel & Spa HAKATA offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

HEARTSCAPSULEHOTELandSPA
HEARTS CAPSULE
HEARTS CAPSULE Fukuoka
HEARTS CAPSULE HOTEL
HEARTS CAPSULE HOTEL Fukuoka
HEARTS CAPSULE HOTEL SPA
HEARTS Capsule Hotel & Spa HAKATA Fukuoka
HEARTS Capsule Hotel & Spa HAKATA Capsule Hotel
HEARTS Capsule Hotel & Spa HAKATA Capsule Hotel Fukuoka

HEARTS Capsule Hotel & Spa HAKATA Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 83 out of 241 reviews
Rating 8 - Good. 79 out of 241 reviews
Rating 6 - Okay. 42 out of 241 reviews
Rating 4 - Poor. 23 out of 241 reviews
Rating 2 - Terrible. 14 out of 241 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Antonino

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice.
Stayed 3 nights in Mar 2025

2/10 Terrible

Trevor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Felt misled by marketing for the capsule hotel. Much more limited then it seemed from marketing material.
Stayed 2 nights in Jan 2025

6/10 Okay

Hiromu

Disliked: Staff & service, property conditions & facilities
The breakfast came out really slow. Keep ask the staff not to forget your order
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

駅近浴場ありコスパよし

共用のお風呂があったのでここにした。カプセルタイプだったが、価格も安いし博多駅にも近いので満足。ただカプセルルームは掛け布団はあるものの少し暑かったのでもう少し涼しければ気持ちよく寝ることができた。周りの音もほとんど気にならなかった。
Stayed 1 night in Aug 2024

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

6/10 Okay

Kenneth

Disliked: Amenities
The uniqueness of the hotel is they cater to the younger generation and as such it is very busy. The cubicles are like rooms but very small for comfort.
Stayed 3 nights in Apr 2024

6/10 Okay

Etsuko

Stayed 1 night in Oct 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Han is the best, please treat her well!
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Beautiful shower room. And clean bedroom. However it's quite hot inside and the fan volume is not that good. I hope there will be an ac inside.
Stayed 1 night in May 2019

4/10 Poor

Masayoshi

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Fumiko, Mitaka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
スパ，男子用洗面所壁上の時計にかなりの埃あり。普段の清掃もしくは管理上の目配りがなされているか？疑問あり。せっかくの施設を気持ちよく使えたらありがたいです。
Stayed 1 night in Mar 2025

10/10 Excellent

MIZUKI

Liked: Cleanliness, staff & service, property conditions & facilities
駅近で良かったです。
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Disliked: Room comfort
室内に機械音が大音量で響いて、眠れなかった。 博多駅2Fにある屋根付き通路で繋がっているので、雨に濡れずに駅から行けてよい。
Stayed 1 night in Mar 2025

8/10 Good

HITOMI

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Yukari

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

WATARU

Liked: Cleanliness
Stayed 2 nights in Feb 2025

8/10 Good

MIHO

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

masataka

Stayed 1 night in Jan 2025

6/10 Okay

KAZUYUKI

Business traveller
Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Kouichi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

좋은 위치, 깨끗한 편이지만 약간은 불편한 호텔

호텔은 좋은 위치에 있고 깨끗한 편입니다. 캡슐 호텔의 특성 상 많은 사람이 같이 잠을 자다보니 출입문이 조용히 열리고 닫히면 좋은데 소리가 커서 잠을 푹 잘 수 없었습니다.
Stayed 1 night in Jan 2025

10/10 Excellent

Hori

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024