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City Heart Inn & Suites

2.5 star property

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Photo gallery for City Heart Inn & Suites

Individually decorated, individually furnished, desk, blackout curtains
Property entrance
Breakfast area
Bathroom shower
Individually decorated, individually furnished, desk, blackout curtains

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
333 Haslam St, Piedmont, AL, 36272
  • Place, Piedmont City Hall
    ‪17 min walk‬
  • Place, Jaycee Park
    ‪3 min drive‬
  • Place, Jacksonville State University
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Smoking

Individually decorated, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed, Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Smoking

Individually decorated, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds, Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

City Heart Inn & Suites

A 24-hour front desk and free self-parking are available at this motel.
City Heart Inn & Suites offers 23 air-conditioned accommodations with an iron/ironing board and free toiletries. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

During your stay at City Heart Inn & Suites, you'll be within walking distance of Piedmont City Hall. Free self-parking is available.
  • Free WiFi
  • Free self-parking
  • Just a 2-minute drive from Piedmont City Hall and a few minutes from Jaycee Park
Self parking is free.

Smoking is allowed in designated areas at this Piedmont motel.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessibility

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

Property is also known as

City Heart Inn Piedmont
City Heart Inn
City Heart Piedmont
City Heart Inn & Suites Motel
City Heart Inn & Suites Piedmont
City Heart Inn & Suites Motel Piedmont

City Heart Inn & Suites Reviews

Reviews

6.4
Rating 10 - Excellent. 23 out of 75 reviews
Rating 8 - Good. 12 out of 75 reviews
Rating 6 - Okay. 10 out of 75 reviews
Rating 4 - Poor. 13 out of 75 reviews
Rating 2 - Terrible. 17 out of 75 reviews

5.8/10

Cleanliness

7.8/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Rhett or Diane

Liked: Staff & service
It was ok. The staff was excellent
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cheyenne

Liked: Cleanliness, amenities, property conditions & facilities
Amazing guy that runs this place and quite and a good nice resting place or small get away
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Barbara

Disliked: Cleanliness, amenities, property conditions & facilities
Booked for 3 nights because of close access to bike trail. Stayed 1 and left. Room very dirty, gap in entry door let in cold air and bugs. There's more, but you get what you pay for, right?
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Jacqueline

Liked: Staff & service
Disliked: Property conditions & facilities
Close to Chief Ladiga Trail, hospitality was great, and enough space to park bikes.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Everything worked out great for us
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was amazing. Super sweet and accomadating. The rooms were clean and he had coffee made in the morning. He has definitely changed the way i look at small town hotels ♥️
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the host he is awesome!! Very helpful and eager to make stay your best! Room was also clean and very modern.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Talladega Trip

Staff was so friendly and helpful!!
Stayed 2 nights in Oct 2018
Verified

6/10 Okay

Warren

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The handicap room we stayed in needed a new mattress and the shower the water pressure was very high and it made showering hard. I am sure at one time it was a smoking room. The staff were very kind and helpful. It is an old Motel and the owners are trying to make more inviting. The outside was very nice.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Rooms are very clean. Friendly, helpful owner. I will stay there again.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very eager to help in any way. Room was clean and bigger than I expected. Definitely would recommend if you need some r&r. I definitely will be a repeat customer. Thanks a bunch!
Stayed 1 night in Apr 2025
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nitin was AWESOME!!
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

James

Liked: Staff & service
It was ok. Not the best but not the worst either. One thing I can definitely say is the front desk clerk was very nice and very helpful for any of our needs.
Stayed 3 nights in Apr 2023
Verified

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice people, terrible hotel owners

The owners just haven't figured it out yet. Beds without bedspreads, keys that don't work, towels that looked unwashed. 0 stars.
Stayed 1 night in Mar 2025
Verified

4/10 Poor

Roger

Disliked: Property conditions & facilities, room comfort

Drove a little bit and get a better hotel

Room was clean, but bed was lumpy, sheets very worn. Pillows were flat and the room was spartan. The only reason I stayed was that the nearest "nice" hotel was 20 miles away. Definitely not worth the $84 per night.
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Johnathan

Liked: Staff & service
Owner was very nice, room only came with one towel and it had stains on it. No toilet paper. Had to go ask for a roll. As with everything, you get what you pay for.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Lee

Liked: Staff & service, amenities
I didnt like being on second floor due to 13 foot surgerys but the room was good.
Stayed 2 nights in Jan 2025
Verified

2/10 Terrible

Arnold

Disliked: Cleanliness, property conditions & facilities
We got a refund, place was horrible. Should not even be open.
Stayed 2 nights in Feb 2024
Verified

4/10 Poor

Candace

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet stains, little to no lighting, stained sheets, thin pillows, cigarette burns on counters, etc
Stayed 2 nights in Sep 2022
Verified

2/10 Terrible

Doug

Disliked: Cleanliness, staff & service, property conditions & facilities
Can't believe I asked for non smoking and gotta marijuana smoked up toom
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

betty

Disliked: Cleanliness, staff & service, property conditions & facilities
The property should be shut down. They have bedbugs,dirty bedding,no tissue,holes in the walls,bugs on the walls,the man at the desk was in his underwear! Just nasty as hell and I should have been paid to be there
Stayed 2 nights in Jul 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

SUX

ABSOLUTELY HORRIBLE!
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Luis

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
PROs: Cheap, Huge Room, Super Helpful and Nice Front Desk Attendant CONs: Room was Clean BUT Not Good...Sheets were gross and Bathroom had issues as well. Again not dirty just old and overuses in need of fresh paint and fixing. Area and people living there did not make place feel super safe.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

A few positives. MANY negatives.

Overall: I would NEVER recommend this place. Positives. The bed itself was comfortable. The shower had a strong spray and felt nice. Negatives. The room smelled like pets had used it for their poopy time and it hadn’t been cleaned. There were stains on the carpet, sink, and bathtub. The fitted sheet had holes and a “crust” which I am assuming was from “sex build up.” When I asked the desk about cleaning the room I was told that is not done unless requested. I had to be specific on what I wanted done. The housekeeper was nice. Especially after she opened the door to my standing totally nude body after just getting out of the shower. Personally that part didn’t bother me she and I had a big laugh about it later. I will end by saying if I had it to do over knowing what I know now, I would have stayed in Jacksonville or Centre at one of the chain motels or hotels.
Stayed 3 nights in Oct 2022