Car park is small, but there is parking on the street so not a problem. Check in was quick and easy, but you do have to fill in a pre-booking breakfast form. Room was good, clean and well maintained, bathroom was small
Check in was awful. Girl lacked enthusiasm, lacked customer service skills in our interaction with her.
No offer of assistance, even though I was struggling to move around with my walking stick and watched as I struggled to carry my bags up the stairs to my room.
Room was clean but small, far too hot turned everything off but still like an oven. Was in the separate building and as you walked through the door smelt damp. Service in the morning was not good, rang the bell 4 times and when someone eventually came proceeded to keep serving others while I stood there. Ended up not having breakfast due to this and would not use this hotel again. Over priced for the experience and disappointing. Booked due to good reviews so hopefully an isolated experience.
This is a mixed review as we had two rooms and they were viewed very different one good and one not so good, maybe it depends if you are in the main building.so main building very good value for the money, not main building, noisy, bed not good , shower very caravan like.
Stayed for one night. Very friendly staff. Room spotless, comfotable and well decorated. Huge bathroom with an excellant shower. Had dinner and cocktsils in the restaurant which was outstanding. Breakfast really good too. Will definately stay again if doing another multiple university visit
All the staff were brilliant, the food was lovely and the restaurant was nice. The area around the swan was quiet nice woodland walks near by overall a lovely place to stay
Nice clean comfy room, well specced with nice decor, however I booked a room with bed and seperate sofa bed but the room I was given was not this. It just had 1 king size bed. The whole stay was let down by a dripping toilet in the bathroom which went on all night and kept me awake. Very annoying.
Second time staying visiting local relatives. This is a lovely hotel clean great staff and the food is fantastic, will stay again great quiet place but good commuting to Lincoln by car for busy attraction
What a little gem of a place. So friendly and welcoming staff. Modern clean very comfy rooms. We stayed 3 nights and ate in the restaurant every night, food was soo good. If we are ever back this way will definitely stay again.
Property and room ok staff quite friendly second night terrible smell coming from shower drains had to close down as smell was keeping me awake complained in morning about smell and asked staff member to come to room to witness it said she couldn't leave desk so spoilt second days visit