Quality Inn & Suites Gallup I-40 Exit 20

2.5 star property

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Photo gallery for Quality Inn & Suites Gallup I-40 Exit 20

Lobby
Premium bedding, down duvets, iron/ironing board, free WiFi
Suite, 1 King Bed, Non Smoking | Premium bedding, down duvets, iron/ironing board, free WiFi
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
1500 W Maloney Ave, Gallup, NM, 87301
  • Place, Rio West Mall
    ‪5 min walk‬
  • Place, Richardsons Trading Company
    ‪1 min drive‬
  • Place, El Morro Theatre
    ‪2 min drive‬
  • Airport, Gallup, NM (GUP-Gallup Municipal)
    ‪2 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll in Shower)

8.6 out of 10
Excellent
(10 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(64 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(46 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Quality Inn & Suites Gallup I-40 Exit 20

This hotel features 10 restaurants, an indoor pool and 3 bars/lounges. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include 2 coffee shops/cafes, a hot tub and coffee/tea in a common area.
Quality Inn & Suites Gallup I-40 Exit 20 offers 71 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. Premium cable televisions are provided.

Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and in-room massages can be requested.

An indoor pool and a hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Gallup I-40 Exit 20. During your stay, you'll be connected to a shopping centre and just a quick walk from Rio West Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a relaxing drink include 10 restaurants, 2 coffee shops/cafes and 3 bars/lounges
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • 14 minutes by car from Red Rock State Park
  • Pets welcome for a fee
Quality Inn & Suites Gallup I-40 Exit 20 offers its guests an indoor pool and a hot tub. There are 10 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. Quality Inn & Suites Gallup I-40 Exit 20 also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Gallup hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.
Quality Inn & Suites Gallup I-40 Exit 20 has 10 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • 10 restaurants
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • In-room roll-in shower
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per night
  • Weight limit: 25 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Gallup
Quality Inn Gallup
Quality Inn And Suites Gallup Hotel Gallup
Quality Inn Hotel Gallup
Gallup Quality Inn
Quality Inn Suites Gallup
Quality Inn & Suites Gallup I-40 Exit 20 Hotel
Quality Inn & Suites Gallup I-40 Exit 20 Gallup
Quality Inn & Suites Gallup I-40 Exit 20 Hotel Gallup

Quality Inn & Suites Gallup I-40 Exit 20 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 472 out of 1008 reviews
Rating 8 - Good. 245 out of 1008 reviews
Rating 6 - Okay. 152 out of 1008 reviews
Rating 4 - Poor. 79 out of 1008 reviews
Rating 2 - Terrible. 60 out of 1008 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Yolanda

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk clerk was very nice and welcoming when I arrived to check in. She was very courteous and accommodating to my needs. The room itself was excellent—clean comfortable. Thank you.
Stayed 1 night in Dec 2025

6/10 Okay

Marlinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We check in to dirty sheets n blanket, like it was never change. Sheets had poop stain, blanket had blood stain n yellow stain all over it. Floor wasn't clean. Other then that it was ok.
Stayed 2 nights in Dec 2025

8/10 Good

Ninanne

Liked: Cleanliness, staff & service
Check in was seemless. Clerk was courteous. Rooms were clean. Pool was closed and pet fee ($35/pet) was not noted when reservation was made.
Stayed 2 nights in Dec 2025

6/10 Okay

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

christen

Stayed 1 night in Dec 2025

8/10 Good

Reynaldo

Stayed 4 nights in Dec 2025

10/10 Excellent

Isa Maricor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊
Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Nothing really stood out
Stayed 1 night in Dec 2025

6/10 Okay

Jeffrey

Liked: Staff & service
Disliked: Amenities
Staff was good, hotel is a motel, and an old one. Pool area closed, room very tired and area sketchy.
Stayed 1 night in Dec 2025

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean room, kiosk check in was very convenient. The cleaning staff was nice and courteous.
Stayed 1 night in Dec 2025

6/10 Okay

angela d

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean and comfortable. Only negative was the TV. Unable to figure out how to change channel and no one answered the phone.
Stayed 1 night in Dec 2025

8/10 Good

Nicola

Travelled with group
Liked: Cleanliness, staff & service
Clean room and easy check in. Staff very friendly
Stayed 1 night in Dec 2025

8/10 Good

Nelson

Liked: Cleanliness
good overnight stay. quiet. real basic breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Stayed 1 night in Dec 2025

10/10 Excellent

Kassiopia

Stayed 1 night in Dec 2025

2/10 Terrible

Inderjeet

The refrigerator was not working, bath plumbing was slow
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

6/10 Okay

Jose A

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Shoer pan to noisy
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Gary

Stayed 1 night in Dec 2025

4/10 Poor

Michael

The room felt neglected and old. We have stayed in lower cost hotels that had nicer rooms. This one needed a lot of repairs and the couch was dirty.
Stayed 1 night in Dec 2025

10/10 Excellent

Vanesa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous. Was able to accommodate us with a ground floor room. Room was clean.
Stayed 1 night in Dec 2025

8/10 Good

Naiara, Beloit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025

10/10 Excellent

Lehandre, La Chorrera

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome friendly staff, clean room, yummy breakfast. Close to Cracker Barrel, many shops and gas stations. Eventhough next to the highway, rooms are quiet and offer a good night's rest. Ice machine, filtered water and vending machine available. Highly recommended.
Stayed 1 night in Dec 2025

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean room friendly staff
Stayed 1 night in Dec 2025