If I could give this zero stars, I would. Honestly, the best advice I can give you is to never book with Vacasa. We were supposed to check in the day after Hurricane Beryl hit Galveston. The communication with Vacasa was terrible. It was seriously like talking to a robot. The condo/complex had no power. No AC, no way to cook, no WiFi, complex pools were closed. Multiple power lines were down on the road to Pointe West. BUT THEY STILL EXPECTED US TO STAY THERE. They were only willing to reschedule within 30 days at the same condo⊠which had NO AVAILABILITY! I will never book anything with Vacasa again. Lesson learned and have disputed charges with my bank.