The property management ladies were so nice and answered all of my questions, however the condo itself was not all I had hoped it would be. I rented this condo because it was pet friendly, as we were going to bring our dog, however did not need to as someone was staying home with our pet. When we got there, it was a good thing, because this condo is marked very clearly not pet friendly from inside. I received an email from Orbitz saying check in was at 3, but it is not until 4, but the aforementioned awesome gals let us check in early. The condo was just fine, pretty outdated, but it's a lake town, so whatever. The bed was the most uncomfortable bed I have EVER slept on. I think I probably got a total of six hours of sleep the whole weekend after tossing and turning all night. There were people sleeping in the back of their trucks in the parking lot outside, which is whatever, but if I wanted to stay in a campground, I would have. Low water pressure, and the tv in the bedroom only works with dvds, another tidbit that would have been nice to know before we arrived as there is no video rental in town, so keep that in mind. My daughter loved having the whole living room to herself on the pullout, although when the wind blows, there is a noisy banging from the chimney of the fire place. I don't think I would stay at this particular property again.