See all properties

Edgewater Hotel - Gatlinburg

3.0 star property

Choose dates to view prices

Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Desk, iron/ironing board, free WiFi, bed sheets
Standard Room, 2 Queen Beds (Riverside) | Terrace/patio
Front of property – evening/night
Free daily continental breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

View in a map
402 River Rd, Gatlinburg, TN, 37738
  • Place, Gatlinburg SkyPark
    ‪3 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Place, Gatlinburg Convention Center
    ‪4 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

9.0 out of 10
Wonderful
(221 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed) | Desk, iron/ironing board, free WiFi, bed sheets

Romantic Room, Jetted Tub (Queen Bed)

9.2 out of 10
Wonderful
(36 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

8.6 out of 10
Excellent
(8 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Room | Desk, iron/ironing board, free WiFi, bed sheets

Room

9.0 out of 10
Wonderful
(42 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

8.8 out of 10
Excellent
(242 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Indoor pool, outdoor pool, pool loungers
Glenstone Lodge
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 2,508 reviews
Glenstone Lodge

About this property

Edgewater Hotel - Gatlinburg

Hotel with free breakfast, 4-minute walk to Ripley's Aquarium of the Smokies
An indoor pool, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and conference space.
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Edgewater Hotel - Gatlinburg gets high marks from our customers. During your stay, you're just a quick walk from Ripley's Aquarium of the Smokies. Free WiFi in public areas, an indoor pool and a gym are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Amenities include a business centre, meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 4-minute walk from Ripley's Aquarium of the Smokies and 4 minutes on foot from Gatlinburg SkyPark
Edgewater Hotel - Gatlinburg offers its guests an indoor pool, an outdoor pool, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Edgewater Hotel - Gatlinburg. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Gatlinburg hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 16.46 per day)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 26 2025 to October 26 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are available for USD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1386 out of 2534 reviews
Rating 8 - Good. 700 out of 2534 reviews
Rating 6 - Okay. 313 out of 2534 reviews
Rating 4 - Poor. 83 out of 2534 reviews
Rating 2 - Terrible. 52 out of 2534 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
everything was great
Stayed 3 nights in Aug 2025

10/10 Excellent

Felicia

Travelled with partner
Liked: Cleanliness, amenities
Was amaing
Stayed 2 nights in May 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly. Rooms clean. Missed having bacon at breakfast time and granola for the yogurt, but it was good. Nice place. Convenient
Stayed 2 nights in Aug 2025

8/10 Good

christina

Liked: Cleanliness, staff & service, property conditions & facilities

Weekend getaway

Loved that we were close to downtown!!! Bed was squeaky but they came right away and replaced… Downside… water was barely warm at about 10-11 pm. Wish breakfast was a little different each day!
Stayed 4 nights in Aug 2025

6/10 Okay

Tiffany

Travelled with family
Disliked: Staff & service

Think twice!!

The hotel is very dated. One of the hot tubs didn’t work. Beds have zero comfort and no life left to them. Rooms are not very clean, hair was found on our linens and bathroom was gross. Lastly the staff that checked me in was beyond rude.
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jessica

Travelled with partner
Liked: Amenities
Close to everything you would want to do. Nice rooms and the creek view is great.
Stayed 2 nights in Aug 2025

8/10 Good

susan

Liked: Cleanliness, staff & service, amenities
Definitely needs upgrading, otherwise location is near everything.
Stayed 3 nights in Aug 2025

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities
It’s beautiful place
Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was just a quick weekend trip for me and my husband. Staff was very nice. The hotel is very nice. It was kept clean, just slightly dated. The location was perfect
Stayed 2 nights in Aug 2025

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not recommend this property. The elevators take over 20 minutes to reach you and them theyre full. Took the stairs from the fifth floor throug staff hallways and shady areas. Property charges for parking! Staff were rude when they patked illegally and blocked us in. Parking spots are extremely narrow. Getaway means relax no stress. This stay was nothing but stressful. Run from this one. The only nice thing from this dated hotel was the river views. Smoke free property but area for employees to smoke and high fines if guest are caught.
Stayed 2 nights in Aug 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Baecation 2025

Pillows were horrible...bed was squeaky...elevators are slow between 4 and 8..parking is a tight squeeze...breakfast is ok....one hot tub in pool doesnt work...jacuzzi in room is nice and big!
Stayed 3 nights in Aug 2025

10/10 Excellent

Raghabendra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Erica

Travelled with family
Liked: Staff & service
It was very pretty one of the hot tubs didnt work didnt have a heated pool and the breakfast qas kind of limited.
Stayed 3 nights in Aug 2025

6/10 Okay

Doug

Liked: Staff & service
Wasn't happy having to pay over $16 a night for parking after spending several hundred dollars to spending the weekend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alisha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. We loved everything about the hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

CRISTIANA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here walking distance to anything you need from restaurants to shopping.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Isaiah

Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay. Right next door to a haunted house and pretty much in the middle of all the action.
Stayed 1 night in Aug 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great
Stayed 7 nights in Aug 2025

10/10 Excellent

Mandi

Stayed 2 nights in Aug 2025

10/10 Excellent

Steven

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for couples or families on vacation. Complimentary breakfast was nice with lots of options. Staff was extremely friendly and helpful. The buidling itself could use some updating but I think it was adequate. Only complaints I have is that the elevator rooms on the parking structure floors smelled like rotten milk. Also paying for parking sucks when other places offer free parking. Also haunted house next door is BLASTING music. I could hear it from my room but i imagine being close to the attraction, it would be audible. Would recommend though.
Stayed 4 nights in Aug 2025