This was our first time renting a vacation property and Heather did not disappoint! The pictures actually did not do the property justice. A beautifully decorated, clean, well-stocked property that had everything we could have wanted/needed, and OH THE VIEWS!!! The road was not bad at all to get up the mountain and was well-maintained and did I mention, OH THE VIEWS!!! Peace & Quiet is a very appropriate property name as all you hear are sounds of nature, so peaceful and serene. There were eight adults travelling together and we all had our own private space but could all come together with plenty of room to spare. There were plenty of supplied games to play and we all had fun letting out our "inner child" in the game room. Heather's communications before, during, and after the trip was impeccable, clear and spot on. We were promised to see bears and boy did we see bears! which added to the enjoyment of the trip and forever cherished memories. If you are considering a visit to the Smokey Mountains, you want to rent this property, and I will too on any return vacations to the Smokey Mountains!!!