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Glenstone Lodge

3.5 star property

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Photo gallery for Glenstone Lodge

Indoor pool, outdoor pool, pool loungers
Restaurant
Lobby
Standard Room, 2 Queen Beds (Interior) | Desk, iron/ironing board, free cots/infant beds, free WiFi
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
504 Historic Nature Trl, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪6 min walk‬
  • Place, Gatlinburg Space Needle
    ‪9 min walk‬
  • Place, Gatlinburg SkyPark
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Poolside)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds (Poolside)

8.2 out of 10
Very good
(136 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Exterior)

Standard Room, 2 Queen Beds (Exterior) | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds (Exterior)

8.4 out of 10
Very good
(153 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Interior)

Standard Room, 2 Queen Beds (Interior) | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds (Interior)

8.4 out of 10
Very good
(64 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queens with Balconies

Desk, iron/ironing board, free cots/infant beds, free WiFi

Two Queens with Balconies

8.8 out of 10
Excellent
(110 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Exterior)

Standard Room, 1 King Bed (Exterior) | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed (Exterior)

8.6 out of 10
Excellent
(68 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for King with Balconies

King with Balconies | Desk, iron/ironing board, free cots/infant beds, free WiFi

King with Balconies

9.2 out of 10
Wonderful
(40 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Fireplace

Standard Room, 1 King Bed, Fireplace | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Fireplace

8.6 out of 10
Excellent
(48 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Pool View

7.8 out of 10
Good
(19 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Glenstone Lodge

Hotel with free parking, 7-minute walk to Gatlinburg Space Needle
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, conference space and a 24-hour front desk.
Glenstone Lodge offers 216 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Glenstone Lodge. During your stay, you're just a quick walk from Gatlinburg Space Needle. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the family restaurant
  • Buffet breakfast served weekends for a fee
  • Take a swim in the indoor and outdoor pools
  • Amenities include a 24-hour business centre, meeting rooms and conference space
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Within a 10-minute walk of Gatlinburg Space Needle and Gatlinburg SkyPark
Glenstone Lodge offers its guests an indoor pool and an outdoor pool. There's a restaurant on site. A 24-hour business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Glenstone Lodge. Free self parking is available.

This 3.5-star Gatlinburg hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 7:00 AM and 11:00 AM.
Mountain Trail Cafe/Grill – On-site family restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 12 to 12 for adults and USD 12 to 12 for children
  • A restaurant

Restaurants on site

  • Mountain Trail Cafe/Grill

Things to do

  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.00 to 12.00 for adults and USD 12.00 to 12.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Glenstone Gatlinburg
Glenstone Lodge
Glenstone Lodge Gatlinburg
Glenstone Lodge Hotel
Glenstone Lodge Hotel Gatlinburg
Glenstone Hotel Gatlinburg
Glenstone Lodge Hotel
Glenstone Lodge Gatlinburg
Glenstone Lodge Hotel Gatlinburg

Glenstone Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1309 out of 2475 reviews
Rating 8 - Good. 667 out of 2475 reviews
Rating 6 - Okay. 288 out of 2475 reviews
Rating 4 - Poor. 124 out of 2475 reviews
Rating 2 - Terrible. 87 out of 2475 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanie

Stayed 3 nights in Jul 2025

8/10 Good

Lucy

Liked: Cleanliness, staff & service, room comfort

Nice but not quite as we'd hoped.

The front desk staff were lovely. Unfortunately despite the 4 resident bears we didn't see any during our stay. Second day we went to have breakfast in the restaurant at the hotel and were initially ignored by the staff then told that they weren't serving breakfast that day. If they had said that first we'd have gone elsewhere.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sierra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Decent location and free parking about a half mile uphill from the strip. No free breakfast option, but we have our places. Bears are nearby and can be seen from balcony at times.
Stayed 4 nights in Sep 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The stay at Glenstone is always great.Check is great,staff is friendly and the rooms are always great.I will be back
Stayed 1 night in Sep 2025

8/10 Good

tanya

Liked: Amenities
Lobby had a mildew smell.
Stayed 2 nights in Sep 2025

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Kulwinder

Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to park and get in building. Front desk gentleman was awesome
Stayed 1 night in Sep 2025

10/10 Excellent

Tier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, and this was my 2nd time visiting!
Stayed 1 night in Aug 2025

10/10 Excellent

Gabe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100% would recommend!
Stayed 1 night in Sep 2025

10/10 Excellent

Willie

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 5 nights in Aug 2025

8/10 Good

Darlene

Travelled with family
Liked: Cleanliness, staff & service
The sliding door did not lock
Stayed 2 nights in Sep 2025

10/10 Excellent

Cassie

Great second stay, wish conditioner was also provided
Stayed 3 nights in Aug 2025

10/10 Excellent

Vitaly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here and it was great. Desk staff were excellent, and very friendly. Room was very clean spacious. Stayed 2 nights and will definitely be staying here again. Even got to see a bear behind the hotel on the creek bank. Highly recommend to anyone
Stayed 2 nights in Sep 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Older property but good condition, great service

This property is a bit worn and the carpet could stand to be replaced. However, the property is reasonably well maintained and clean. I think the pool area is the highlight of the property and it is in exceptionally good condition and immaculately clean if you go to bed early, try to avoid booking a room in the pool area. It is quite noisy until 10 PM when it closes. 10 minute or less walk to the strip Wi-Fi and television were decent. The bed was very firm, but for a lot of people that may be a good thing. Service was absolutely outstanding from everyone I encountered from the front desk check-in to the housekeeping staff to the Maintenance. The breakfast buffet is very lackluster. I had to find the cashier and no one was really attending to the buffet and the food was nothing more really than a fancy continental breakfast at buffet prices. I would definitely return here.
Pool
Bed
Pool
Lackluster buffet
Stayed 3 nights in Aug 2025

10/10 Excellent

Raina

Stayed 2 nights in Aug 2025

10/10 Excellent

Jeremy, Fayetteville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the price

This was a great hotel for what we paid. The indoor pool and jacuzzi was great, the staff was friendly and everything was clean. The restaurant could have had better staff and the food was not that great. Overall we where happy with our stay.
Stayed 2 nights in Sep 2025

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were very firm. Bathrooms were older.
Stayed 2 nights in Sep 2025

6/10 Okay

Verified traveller

Liked: Staff & service

Good Location, Just Okay Hotel

The exterior and lobby of Glenstone Lodge are very inviting and give the impression of a higher-end stay. Unfortunately, the room itself didn’t quite live up to that first impression. The space felt smaller than expected, and the bathroom was especially cramped with no exhaust fan. On top of that, the toilet kept making noise throughout the night due to water pressure—thankfully, no leaks, but still a disturbance. Housekeeping was hit-or-miss, as the room was not cleaned thoroughly each day. While the lodge is classified as a four-star property, I would personally rate it closer to three stars. For the price I paid, the overall quality didn’t match my expectations. That said, the location is definitely a plus—it’s within walking distance to downtown Gatlinburg, which was very convenient for exploring the area. I just wish the accommodations had been more comfortable and reflective of the price point.
Stayed 5 nights in Sep 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable, affordable, clean, and lovely stay for a short trip. Highly recommend.
Stayed 2 nights in Sep 2025

6/10 Okay

Stu

Liked: Staff & service

Bear

The room had a musty smell. Seeing a black bear within 8 ft was a surprise.
Stayed 2 nights in Sep 2025

2/10 Terrible

Taylor

Liked: Staff & service
Disliked: Cleanliness
We liked the area and the old school Brady Bunch era vibe of the inside and outside.
Stayed 2 nights in Aug 2025