Place is small, no frill just basic hotel. However, the room was clean, bedding was nice, decor is ok. Everything worked. Hot water was really hot! Which is great. It looks like they are trying to upgrade things. Would stay again just not for more than 2 nights. No pool.
We went in pictures are not what u see inside. We set on bed it went down no support. It smelled bad. We took our stuff and left booked another place in Gatlinburg. They dont show u the opposite side of the room. So I just threw away over 300.00. Plus had to find a new place. Id advise u dont show this place on ur websites
It was nice just as advertised easy checking in and out nice room and being affordable and always in walking distance of downtown Gatlinburg Tennessee can't beat it it was awesome if definitely go back
Positives were a big tv, microwave, fridge and very comfy bed. Negatives were towels and sheets were dirty, clumps of hair on bathroom wall, very thin walls so could hear everything from rooms beside/above/beneath us. Sink and bath taps worked but broken. Exterior very dated.
Donât let the exterior fool you once we walked in the room itâs was very cozy , charming Best Bed Iâve slept in compared to expensive propertyâs 10-10 on that Bathroom & shower could use updating other than that great hotel for price
The hotel does not look like its shown in pictures. It is run down and nasty the guy working the desk when we checked in was rude. We ended up checking out as soon as we checked in and going else where
I didn't like anything about it but the convenience of the location but the experience was terrible!! The coffee pot still has coffee in it,there was an empty liquor bottle in the dresser,the heat didn't work and we didn't figure that out til 1:30am and we checked the filter and it hadn't been cleaned in months. We contacted the owner she said we could move rooms but the manager on duty just brought us a space heater said this is all I can do all the rooms are dirty,no occupied but dirty!! Why couldn't he clean one so we could have heat???? We left a day early due to it being really cold and they didn't want to provide a source of heat that actually worked. I'm very disappointed in my experience
Roaches not big deal but didn't want to bring them home, shower handle comes off, AC doesn't work properly, guy upfront didn't know what room service was when asked and no room service at all had to ask for towels, told there was two beds and only one, towels stained, and blanket had holes
First room had no TV. Changed room and looked half renovated Bathroom door broken. Shower old mold looking and heater worked but unable to set temp so would never turn off over heating area. Had to keep turning on to take of the chill and then turning off when to hot.
Our heater didn't work in 25 degree weather. We told the man in the front office and he said "never heard that before" and gave us a small space heater he was using for this office (they dont have heating?) from the 80s and told us to use this to warm our entire room. My husband went back and told him we needed a new room as that heater was a joke. They DID give us a new room. The room still had stuff from the previous user. We found lolipop sticks, hair clips, their food left over in the fridge. I guess you get what you pay for as this was one of the cheapest hotels in Gatlinburg for that time. The rooms were decorated nicely and the bed was comfortable. Close enough to walk downtown. Okay if you're just needing it for one night.
When arrived found the bathroom to be dirty could not even take a shower. The sheets was dirty. Couldnât even put my cloths in a dresser drawer because they was full of dirt and food. Food was left in the fridge. Was very disappointed!