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Reef Beach Resort

3.5 star property

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Photo gallery for Reef Beach Resort

On the beach
Deluxe Room, Ocean View | Terrace/patio
Deluxe Room, Ocean View | In-room safe, desk, laptop workspace, free WiFi
View from property
Property grounds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Tourism Rd, Siargao Island, General Luna, Surigao del Norte, 8419
  • Place, Cloud 9 Beach
    ‪6 min drive‬
  • Place, General Luna Beach
    ‪12 min drive‬
  • Place, General Luna Port
    ‪14 min drive‬
  • Airport, Siargao (IAO-Sayak)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

In-room safe, desk, laptop workspace, free WiFi

Deluxe Room, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, free WiFi

Suite, 1 Bedroom

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | In-room safe, desk, laptop workspace, free WiFi

Family Suite, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Classic Room

In-room safe, desk, laptop workspace, free WiFi

Classic Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms | In-room safe, desk, laptop workspace, free WiFi

Family Suite, 3 Bedrooms

  • Ocean view
  • 132 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Deluxe Room With Ocean View

In-room safe, desk, laptop workspace, free WiFi

Deluxe Room With Ocean View

  • Sleeps 2
  • Free Wi-Fi

One-Bedroom Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Two-Bedroom Suite

Mini-fridge, electric kettle

Family Two-Bedroom Suite

  • Sleeps 4
  • Free Wi-Fi

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About this property

Reef Beach Resort

Spend the day relaxing on the beach or pampering yourself at Reef Beach Resort's full-service spa.
Reef Beach Resort offers 22 air-conditioned accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas and includes desks. Televisions come with cable channels.

Bathrooms include a shower, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
During your stay at Reef Beach Resort, you'll be within walking distance of Cloud 9 Beach. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a playground and bicycles to rent
  • 15 minutes on foot from Sunset Bridge and a 2-minute drive from Cloud 9 Beach
  • Airport shuttle service available for a fee
Reef Beach Resort offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A children's pool, a rooftop terrace, and barbecue grills are also featured at the business-friendly Reef Beach Resort. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star General Luna hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available for a fee: PHP 255 to 300 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 255 to 300 per person
  • Airport shuttle fee: PHP 300 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Reef Beach Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Reef Beach Resort General Luna
Reef Beach General Luna
Reef Beach Resort Siargao Island/General Luna Philippines
Reef Beach Resort Hotel
Reef Beach Resort General Luna
Reef Beach Resort Hotel General Luna

Reef Beach Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 34 out of 85 reviews
Rating 8 - Good. 24 out of 85 reviews
Rating 6 - Okay. 13 out of 85 reviews
Rating 4 - Poor. 13 out of 85 reviews
Rating 2 - Terrible. 1 out of 85 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Kane

Liked: Cleanliness, property conditions & facilities
The rooms are clean and Friendly staff. The furniture could be updated and the bed needed a new mattress. The restaurant is good. Good over all but a little bit pricey
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was nice… had a surprise party during the week… it was packed and entertaining… somewhat quiet other than that… enjoyed my stay
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, the amenities were great, and the area is very safe and walkable to everything you could need.
Stayed 6 nights in Dec 2023
Verified

8/10 Good

Marilou

Great customer service, full ocean views and good location
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Was very safe and the staff was absolutely amazing!! The hotel was close to all the attractions. Was very quiet and was able to relax and enjoy ourselves. The restaurant was amazing.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

ZILDOMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent customer service

This resort is simply fantastic!! The amenities, restaurant, customer service and friendliness from the staff is commendable!!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It was really clean and the hot water worked really good. The restaurant was good as well, especially for breakfast. We had the pancakes and the omelette was really good with the three cheeses. The weight staff were very friendly and helpful at all times.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good price and nice people

This is not my first time staying here and its always nice experience ill definitely stay here again next time .
Verified

8/10 Good

Farooq

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean excellent food. not located closer to Cloud 9.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Mariaroselli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything! Especially the staff and the management 2 thumbs up for their professionalism. I highly recommended this place.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Bart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY cool time. Thanks to all!
Stayed 1 night in Sep 2023
Verified

8/10 Good

Jason

Liked: Staff & service, amenities, property conditions & facilities
On the beach good restaurant. Only complaints rats and roaches. The swimming pool needs attention. Nice rooms modern wifi signal in and out
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
I’ll be back soon
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Narrisa

Liked: Cleanliness, staff & service, property conditions & facilities
The property, as described is a bit far from the hustle and bustle of Gen Luna. I enjoyed the quiet time and how accessible it still is from everywhere. Breakfast was ok, I was expecting something more as I read from the reviews. Room was spacious for 2 pax and it also has a balcony overlooking the ocean. Housekeeping wasn't a daily thing though unless you request for it. Overall, it was a good decision to pick this hotel after 2 nights of staying at the center of Gen Luna. Definitely had my peace and quiet!
Stayed 2 nights in May 2025
Verified

6/10 Okay

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Having breakfast in the morning outside overlooking the ocean was nice. There was a coffee place across the street where I can get a cappuccino to go and then drink it when I was having breakfast at the hotel. Two times a week there would be a beach party at the bar and restaurant area from 8:00 p.m. to midnight. If you don't plan to be part of that party you will not get sleep anywhere in the hotel.
Stayed 4 nights in May 2024
Verified

6/10 Okay

James

Liked: Staff & service
Disliked: Room comfort

Excellent Staff, but not comfortable.

The service was great, but the facility is just so-so at best. We had issues with the wifi and with our restroom that took a good several attempts to fix. The staff was always friendly and happy to help. Also, the bed and pillows were super hard and the two nights we were their they had rave-like parties until midnight that were very loud.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Marife

Liked: Staff & service
Breakfast was tasteful.Pool needs some make over, there were chipped tiles. The inside of the apartment, downstairs only have 2 fans no AC so it will get hot. Limited utensils if you want to cook. The worst part is the bunk bed, every time we moved, it creaked like it's going to fall apart.. the bathroom/ shower, sink was not draining unless you manually open the little black stopper, had to use a disposable fork to push. Lights are dim in the rooms..I think this hotel needs some TLC if you want to rate this as 4 stars.. definitely right now at least a 2.5 stars. You have to ask for everything, housekeeping is till 4pm only.
Stayed 4 nights in Aug 2025
Verified

4/10 Poor

Nathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The general quality of the service and the room is not worth the price. The service at the restaurant is very slow and the front desk doesn't understand simple requests. The room is not cleaned correctly and there is a lot of parties organized, if you want to sleep correctly don't take a room with ocean view because it's very close to the dancefloor.
Stayed 5 nights in May 2024
Verified

6/10 Okay

gil jones

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The employees were great and really courteous! No issues there. The property on the otherhand, it needs a bit of maintenance. The room we got, the water pressure on the 2nd floor shower (it's the only shower on the room we booked and we booked an apartment with 2 rooms) is non existent. It would take you quite a long time to take a shower. Then the toilet tank doesn't refill fast enough. We had to fill the tank using the bidet.
Stayed 3 nights in Mar 2024
Verified

4/10 Poor

Ellaine

Disliked: Cleanliness, amenities, property conditions & facilities
Recently stayed at the Reef Beach Resort and unfortunately, our experience did not meet expectations. The restaurant staff was consistently warm, kind and helpful, several issues significantly impacted our overall stay. Property is quite dated and lacks modern amenities. During our visit, a local event was hosted on-site with loud music until midnight and disruptive noise continuing. Well past warm. Disappointingly, guests were not informed of this event upon checking in and only made aware during the morning of, leaving us no time to adjust plans or expectations. WiFi connectivity was also an issue since it was unreliable throughout most of the property, only improving when near the main office. The cable TV functioned for 1 night which was frustrating. Cleanliness was another concern, we encountered two cockroaches in the bathroom during our stay which was unsettling and indicative of some needed improvements. Overall while the restaurant staff was a highlight, the hotel falls short in terms of facility upkeep, communication, and basic guest expectations.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Timothy

Liked: Cleanliness
Disliked: Staff & service, room comfort

Overall, A Very Below Average Hotel

AC is only in the two bedrooms. No AC downstairs for kitchen, dining and family room which has the only TV. Downstairs is like an oven in the afternoon. Poor customer service at the restaurant. I wanted to order a glass of wine with my pasta and they said they could only sell me a whole bottle. Thought Manager would make it right but she did not. She said if the rest of the bottle goes to waste, they have to throw it away, so the cost is passed on as a higher price to the customer. I ordered Rigatoni Bolonage (red sauce) and got Pasta Carbonara (white sauce) which I sent back. I don't think the wait staff knows the difference and they require training on non-Filipino foods as well as customer service. They are polite however. Overall a very below average accommodation for me and my family. I won't be back.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Malia

Liked: Cleanliness, staff & service, amenities
The room was ok. We were looking at a wall next door. Every time we walked in the room smells like sewer. We had to ask for spray. I think I paid the private van twice. Which is 2000 pesos each way. They did not give a receipt when I arrived for the pick up. Then when I checked out and making a payment for drop off. They told I did not pay for pick up. Which I was certain that I paid it. They told me the manager will into it through the camera surveillance but never did. Another thing was the rental scooter. We were told that if we rent through them they would make sure that the bike was newer. That wasn't the case. The scooter was old and scratched up. The helmet did not worked. It was falling apart. I ask for another one and give another one that doesn’t have any clip attached to it. And then when I ask for orange juice which I paid extra for it at breakfast. They give me a watered down orange juice. I’m a little disappointed! I don’t I will ever stay there again.
Stayed 7 nights in Feb 2025
Verified

8/10 Good

TATSURO

Liked: Staff & service
立地がよく、スタッフもとても親切な対応をしてくださいました。
Stayed 4 nights in Aug 2024
Verified

4/10 Poor

Dennis

Disliked: Cleanliness, staff & service, room comfort

Estancia de una semana

Cuidado! el hotel celebra ceremonias de boda… tuvimos la mala suerte de presenciar una y era imposible ver la tv o descansar hasta pasadas las 00:00 p.m. Por otra parte, el personal carece de profesionalidad.
Stayed 5 nights in Dec 2022
Verified

4/10 Poor

Marlon

Disliked: Property conditions & facilities
The room was actually outside the hotel…. There is no security… it is so dark when you go up… the stairs are dangerous. One of my companions actually slip… the lavatory is stuck, the phone doesn’t work, the wash basin in the bathroom leaks… definitely not a pleasant stay… we left earlier
Stayed 4 nights in Oct 2021