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Mandarin Oriental, Geneva

5.0 star property

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Photo gallery for Mandarin Oriental, Geneva

1 bedroom, premium bedding, pillow-top beds, minibar
Property video
Lobby
Royal Suite, 1 King Bed | Living room | Flat-screen TV, DVD player, MP3 dock, offices
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
1, Quai Turrettini, Geneva, GE, 1201
  • Place, City Center Shopping Area
    ‪5 min walk‬
  • Place, Rue du Rhône
    ‪5 min walk‬
  • Place, Saint-Pierre Cathedral
    ‪11 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪6 min drive‬

Room options

View all photos for Panoramic Junior Suite

1 bedroom, premium bedding, pillow-top beds, minibar

Panoramic Junior Suite

  • Sleeps 2

View all photos for Deluxe Room (King)

Separate bathtub and shower, rainfall showerhead, designer toiletries

Deluxe Room (King)

9.8 out of 10
Exceptional
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Separate bathtub and shower, rainfall showerhead, designer toiletries

Deluxe Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite (Panoramic)

Separate bathtub and shower, rainfall showerhead, designer toiletries

Junior Suite (Panoramic)

8.0 out of 10
Very good
(2 reviews)
  • River view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Living room | Flat-screen TV, DVD player, MP3 dock, offices

Family Suite

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, River View, Corner

Water view

Suite, River View, Corner

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, River View

Separate bathtub and shower, rainfall showerhead, designer toiletries

Deluxe Suite, 1 King Bed, River View

  • River view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite with Terrace

  • Sleeps 3

Deluxe King Room

  • Sleeps 3

Deluxe Twin Room

  • Sleeps 3

Panoramic Junior Suite

  • Sleeps 2

View all photos for Junior Suite, 1 King Bed, Terrace

Rooftop terrace

Junior Suite, 1 King Bed, Terrace

  • River view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

Suite, 1 King Bed, River View | Water view

Suite, 1 King Bed, River View

  • River view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Mandarin, Room, River View

Separate bathtub and shower, rainfall showerhead, designer toiletries

Mandarin, Room, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, River View

Room, River View | Water view

Room, River View

9.4 out of 10
Exceptional
(10 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (Rooftop)

Junior Suite (Rooftop) | Water view

Junior Suite (Rooftop)

  • River view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Separate bathtub and shower, rainfall showerhead, designer toiletries

Superior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | Living room | Flat-screen TV, DVD player, MP3 dock, offices

Royal Suite, 1 King Bed

  • River view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Suite

Separate bathtub and shower, rainfall showerhead, designer toiletries

Panoramic Suite

  • River view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, Terrace (Suite)

Penthouse, Terrace (Suite) | 1 bedroom, premium bedding, pillow-top beds, minibar

Penthouse, Terrace (Suite)

  • River view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite with River View

1 bedroom, premium bedding, pillow-top beds, minibar

Suite with River View

  • Sleeps 3

View all photos for Queen Room with River View

1 bedroom, premium bedding, pillow-top beds, minibar

Queen Room with River View

  • Sleeps 2

Mandarin River View King Or Twin Room

  • Sleeps 3

Superior Queen Room

  • Sleeps 2

Junior Suite Rooftop

  • Sleeps 2

Standard Room

  • Sleeps 2

Deluxe Suite

  • Sleeps 3

Corner Suite With River View

  • Sleeps 3

Family Suite

  • Sleeps 2

View all photos for Deluxe King Room

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe King Room

  • Sleeps 3

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Twin Room

  • Sleeps 3

View all photos for Family Suite

1 bedroom, premium bedding, pillow-top beds, minibar

Family Suite

  • Sleeps 4

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About this property

Mandarin Oriental, Geneva

2 restaurants, a 24-hour health club and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a sauna and valet parking.
Mandarin Oriental, Geneva offers 178 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Geneva hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include espresso makers and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

A 24-hour health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the room service at Mandarin Oriental, Geneva. During your stay, you're just a quick walk from Cité du Temps. You'll find features such as free WiFi in public areas, plus 2 restaurants and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy Mediterranean cuisine while dining at Ottolenghi
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the room service
  • Within a 10-minute walk of City Center Shopping Area and Rue du Rhône
  • Train station pick-up shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Mandarin Oriental, Geneva offers its guests a 24-hour health club, a sauna, and complimentary bicycles. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 2852 square feet (265 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Mandarin Oriental, Geneva. For a fee, parking is available.

This 5-star Geneva hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Ottolenghi – This restaurant specialises in Mediterranean cuisine.
SACHI – This fine-dining restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.
MO Bar – This cocktail bar serves breakfast, lunch, dinner and light fare. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour train station pick-up shuttle (surcharge)
  • Secured, covered parking on site (CHF 40 per night)
  • Secured, covered valet parking on site (CHF 40 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 62 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • MO Bar
  • Ottolenghi
  • SACHI

Things to do

  • 24-hour health club
  • Free bicycle rentals
  • Sauna
  • Steam room
  • Stereo

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,852 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1950
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 50 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.25 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 62 per person
  • Covered self-parking fee: CHF 40 per night
  • Valet parking fee: CHF 40 per night
  • Pet fee: CHF 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 21 / 6658

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Geneva Mandarin Oriental
Mandarin Oriental Geneva
Mandarin Oriental Hotel Geneva
Mandarin Oriental Switzerland
Mandarin Oriental, Geneva Hotel Geneva
Mandarin Switzerland
Mandarin Oriental Geneva Hotel
Mandarin Oriental Geneva
Mandarin Oriental, Geneva Hotel
Mandarin Oriental, Geneva Geneva
Mandarin Oriental, Geneva Hotel Geneva

Mandarin Oriental, Geneva Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 251 out of 351 reviews
Rating 8 - Good. 55 out of 351 reviews
Rating 6 - Okay. 25 out of 351 reviews
Rating 4 - Poor. 9 out of 351 reviews
Rating 2 - Terrible. 11 out of 351 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ebony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast and room was exceptional
Stayed 2 nights in Dec 2025

10/10 Excellent

Inderjit

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely lovely. I came for my birthday and they went out of their way to give me a birthday cake. Which I really do appreciate.
Stayed 2 nights in Dec 2025

6/10 Okay

Caamano

Stayed 3 nights in Oct 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

10/10 Excellent

Jalil Ur

Stayed 3 nights in Oct 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was welcoming and mostly comfortable. Room was clean although it felt a little dated, they definitely tried but no denying this is an older property. There was a lovely little welcome bowl of fruit and a well stocked mini fridge. Both coffee and a tea kettle were provided. Air conditioning worked well and there was the option to open the windows which I loved. Bathroom was large with a walk-in shower and toiletries were high-end. I also noted the lack of a proper hotel lobby. There are two restaurants, one is pretty separated and the other opens towards the lobby although that seating is part of the other restaurant/bar area. So really no lobby seating which seemed strange. Overall a lovely stay; however, I would give another property a try before I stayed here again.
Stayed 2 nights in Sep 2025

6/10 Okay

nicole

Travelled with partner
Liked: Staff & service
The rooms were very small and dated!! I lost an earring and I can’t tell you all of the gross items I picked up on the floor trying to find it. Needs a refresh
Stayed 2 nights in Sep 2025

10/10 Excellent

Christine

Stayed 1 night in Jul 2025

10/10 Excellent

Kenneth

Stayed 2 nights in Jul 2025

8/10 Good

Nyamdorj

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

It’s ok but Hotel Bristol is better

The staff were amazing and so helpful with all of our requests. The room itself was very small and the hotel lacked amenities such as a swimming pool or any common area to socialize. Additionally, there wa no where to grab take away food
Stayed 5 nights in Jun 2025

10/10 Excellent

Bassil

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place excellent service
Stayed 3 nights in Jun 2025

6/10 Okay

Wedad, KUWAIT

Liked: Amenities
Disliked: Property conditions & facilities
first time at the Mandarin in Geneve, the service is not what one would expect from Mandarin Oriental. three flies in my room throughout my stay. i complained to house keeping three times and did not do to rectify. on check out i told reception of this complaint - they did even apologise. I ususally stay at the Ritz Carlton, much better location, service like a 6 star hotel and more like the same price.
Stayed 5 nights in May 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 3 nights in May 2025

10/10 Excellent

Amir

Stayed 2 nights in Apr 2025

10/10 Excellent

Talisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Sean

Stayed 1 night in Feb 2025

10/10 Excellent

Basil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Great service and great food.
Stayed 4 nights in Mar 2025

10/10 Excellent

fahad

Stayed 3 nights in Jan 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Stayed 5 nights in Jan 2025

10/10 Excellent

Ángel, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jan 2025

8/10 Good

obrad, Warsaw

Travelled with family
Liked: Staff & service, amenities
Facility is old, doesn’t match other Mandarin Oriental hotels. Very nice hotel Menager. They have problems with pipes, so there are noises at night. Price and quality don’t match.
Stayed 2 nights in Dec 2024

10/10 Excellent

Elena, E. Norriton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter

Travelled with family
Stayed 5 nights in Dec 2024