Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in and express check-out are on-site. Housekeeping is not available.
Hotel Acquario offers 30 accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access.
Bathrooms include bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones.
During your stay at Hotel Acquario, you're just a quick walk from Old Port. Enjoy features like free WiFi in public areas, plus a bar and concierge services.
Free WiFi
Enjoy drinks at the bar/lounge
Services include a concierge, tour or ticket assistance and luggage storage
Just a 5-minute walk from Old Port and 10 minutes on foot from Genoa Port Center
Pets welcome for a fee (restrictions apply)
Hotel Acquario offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in common area. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Hotel Acquario also features concierge services, express check-in, and room service (during limited hours).
This 3-star Genoa hotel is smoke free.
Le Maschere – On-site restaurant.
Antico Galleone – On-site restaurant.
Il Pesce di Oro – On-site restaurant.
Room service (during limited hours) is available.
Languages
English, German, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
A bar/lounge
Coffee and tea in common areas
Restaurants on site
Antico Galleone
Il Pesce di Oro
Le Maschere
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Multilingual staff
No housekeeping service
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bathroom
Bidet
Free toiletries
Hair dryer
Towels provided
Entertainment
TV
Food and drink
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Desk
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 10:00 PM
Express check-in available
Check-out
Check-out before 11 AM
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets: EUR 10 per pet, per day
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: EUR 10 per pet, per day
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number IT010025A14GR34LS7
We should mention
All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Acquario Genoa
Hotel Acquario
Hotel Acquario Genoa
Acquario Hotel Genoa
Hotel Acquario Hotel
Hotel Acquario Genoa
Hotel Acquario Hotel Genoa
Hotel Acquario Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
From the momement we arrived staff behaved oddly. It felt as if they were watching our every move. The only camera inside the building shows who is entering and exiting. On our 3rd night, exiting the door, my brother gets robbed of his IPhone by a street thug. We asked hotel reception to contact police and they refused saying "no police". Had a bad feeling from day one about this place. Stay away, shady people, shady area
ANNA
Stayed 5 nights in Oct 2021
8/10 Good
Verified traveller
6 Aug 2021
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Central and in need of refurbishment but ok.
The hotel is central so a big plus, room are ok for the rate even if the rooms are old and worn out. Bed was really uncomfortable but room clean. It was quiet even if it’s located in the center. Service was great :)
Language was a big barrier - no tea or coffee making facilities - the lift was the tiniest ever - staff were unhelpful. I requested support to find a laundromat and nothing was forthcoming. It was difficult to locate but once there was easy to get around- no a/c - not comfortable bed - very small unit
Just try walking from the aquarium area back to the hotel, Genoa is a very shaddy looking area , and not many good looking kind folks around in this area. you can get lost and worried real fast.
We were extremely disappointed as we were given a twin bedded room instead of the double room which we booked,we complained and we're told that take it or go somewhere else.We were put in a pokey little room it was so small that the tv which was mounted on the wall kept on catching our backs,it was very basic and we cannot understand how this is classed as a 3 STAR,the area we ate our breakfast in was really tatty the chairs were all scratched up the legs and the tiles on the floor all cracked,the photos in the advert are not what you get,there is a dirty old sofa where the reception is and when we got back after our night out the night porter was sleeping on it,just very very basic and just around the corner best Western which is l so a 3 STAR looked so lovely and we'll deserved 3 STARS
I simply do not understand how this hotel got 3-star rating. I stayed in a 3-star hotel in Genoa before. Hotel Acquairo was so poor that at most it would be 1-star compared with the other hotel. I stayed at 3-star hotels in Turkey and in Turin, compared with those Acquairo would not even deserve 1-star. Rooms very small, had very poor facilities. Very poor sound proofing, toilet ,perhaps not dirty but looked stained because of regular wear and tear. Breakfast was very poor. If this hotel offers you a single room for 30 dollars a night you might consider staying there, I personally would not. The 70 dollars I paid was a total waste of money. The receptionist during day time could speak some English but the one at night did not know a word of English. I would never stay again in this hotel.
When I could not find hotel and telephoned, ..the receptionist could not speak English...the hotel is pretty shabby and the rate ( during boat show time ) was very high.The area is one to be careful of at night I feel.
Our room for two was small by American standards but perfect for us. The room was clean and comfortable. Breakfast also looked small, but had everything we wanted in amply quantity. We arrived after 10:30pm. We had to ring the bell and were buzzed in immediately. Reception is up a flight of stairs. The room was warm when we arrived, but cooled quickly when we turned on the AC. The side street where the hotel is located is so narrow our cab wouldn't take us to the door - but close enough. We walked to the Aquarium in the morning - it was very close. We would stay here again.
Having booked and paid I then visited the premises which were so grotty I forfeited the booking and took a room elsewhere. The corridor was filthy, the room was tiny, The view was a blank wall and the bathroom was miniscule.
Andrew
6/10 Okay
M>C>
9 Apr 2011
Liked: Cleanliness
Not fancy, but all the Basics
This is a handy bargain place in the middle of old Genoa. Not fancy, minimum comfort, a few stairs as well. The clerks also have minimum English and willingness to help. They will, but some more than others. Not far to the Palazzo, Farrari Fountain, and Acquarium either. Good budget hotel in a busy old city.
M>C>
6/10 Okay
Verified traveller
19 Jul 2010
Disliked: Room comfort
Hotel Acquario - close to the harbour
Cheap hotel in Genova's center, but also small rooms and some parts are not in good condition like. Poor but acceptable breakfast. The crew are not speaking very well in English.
Stanze piccole e con arredamento vecchio e polveroso. Personalmente ho dovuto cambiare stanza per tubatura rotta in camera con perdita di acqua sul pavimento. I riscaldamenti non funzionano