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Resorts World Genting - First World Hotel

4.0 star property

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Shopping centre
Superior deluxe
Check-in/check-out kiosk
Check-in/check-out kiosk
World Club Room

Reviews

6.4 out of 10

Popular amenities

  • Spa
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Genting Highlands, 69000 Genting Highlands, Genting Highlands, Pahang, 69000
  • Place, First World Plaza
    ‪1 min walk‬
  • Place, Skytropolis Indoor Theme Park
    ‪1 min walk‬
  • Place, Genting SkyWorlds Theme Park
    ‪9 min walk‬
  • Airport, Subang (SZB-Sultan Abdul Aziz Shah)
    ‪72 min drive‬

Room options

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About this property

Resorts World Genting - First World Hotel

This smoke-free hotel features 2 restaurants, a full-service spa and a casino. Additionally, a fitness centre, a snack bar/deli and a coffee shop/cafe are on-site.
Resorts World Genting - First World Hotel offers 6083 accommodations with free toiletries. Televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a shower. Housekeeping is offered on a daily basis and hairdryers can be requested.
Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body treatments and manicures and pedicures.
Our customers tell us that they enjoy the overall property condition at Resorts World Genting - First World Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Genting SkyWorlds Theme Park. You'll find features such as 2 restaurants, a full-service spa and a casino.
  • Enjoy a bite to eat at The Food Factory, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Indulge with facials, body treatments or manicures and pedicures at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a playground
  • Steps from First World Plaza and Skytropolis Indoor Theme Park
  • Airport shuttle service available for a fee
Resorts World Genting - First World Hotel offers its guests a full-service spa and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. There's an onsite business centre.

A casino, a children's club, and a vending machine are also featured at the family-friendly Resorts World Genting - First World Hotel.

This 4-star Genting Highlands hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
The Food Factory – This buffet restaurant specialises in international cuisine and only serves breakfast.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Dial-up internet

Parking and transport

  • Return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: MYR 35 for adults and MYR 17 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Food Factory

Things to do

  • Bowling alley
  • Casino
  • Children's club
  • Full-service spa
  • Gym
  • Playground
  • Shopping

Family friendly

  • Bowling alley
  • Children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre

Full-service spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 35.00 for adults and from MYR 17.00 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property charges a fee for luggage delivery or collection services by the bell counter.
Please note that guests are automatically assigned a room type based on the room category booked. Should guests have special request or would like to change room types, a surcharge of MYR 5 is applicable for each request at the Express Self Service Kiosk. An additional surcharge of MYR 15 will be imposed for check-in at the front office counter for customers who are eligible for the Express Self Service Kiosk.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

First Hotel World
First World Genting Highlands
First World Hotel
First World Hotel Genting Highlands
Hotel First World
World First Hotel
1st World Hotel
Resorts World Genting First World Hotel Genting Highlands
Resorts World Genting First World Hotel
Resorts World Genting First World Genting Highlands
Resorts World Genting First World

Resorts World Genting - First World Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 141 out of 1001 reviews
Rating 8 - Good. 309 out of 1001 reviews
Rating 6 - Okay. 275 out of 1001 reviews
Rating 4 - Poor. 150 out of 1001 reviews
Rating 2 - Terrible. 126 out of 1001 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Samantha

Liked: Cleanliness, property conditions & facilities
Na
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Deborah

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
location is good
Stayed 2 nights in Mar 2023
Verified

8/10 Good

cheng hwee

Liked: Amenities
Cool weather 17 to 20 degrees C , good food. Good shopping. Great casinos.
Stayed 3 nights in Sep 2022
Verified

8/10 Good

Nurul

Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to themepark
Stayed 1 night in Feb 2023
Verified

6/10 Okay

David

Disliked: Staff & service

Service staff not friendly and service not efficie

Nil
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service

Holiday Trip

no comment
Stayed 4 nights in Jan 2023
Verified

2/10 Terrible

KELVIN

Disliked: Cleanliness, staff & service, property conditions & facilities
Last time staying in this hotel
Stayed 2 nights in Oct 2022
Verified

6/10 Okay

Whuang

Trip

Room size is very small and basic accessory limited. Overall location & foods easy asceses.
Stayed 4 nights in Jun 2023
Verified

6/10 Okay

CH

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not so clean and getting older. But it is a best choice for Genting Highlands trip if you are looking for budget cost.
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Albert

Liked: Staff & service
Nothing to shout about, very basic room. Tiny TV. Everything is old
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Mohd Nobli

Liked: Staff & service
So far so good..
Stayed 1 night in Nov 2022
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Under average hotel

Poor/choatic check-in system, thin pillows,entire level under renovation,wet painted. Was given tower 3, very long walk to action areas.
Stayed 2 nights in Mar 2023
Verified

6/10 Okay

Somayeh

Disliked: Cleanliness, staff & service, room comfort
Awful room
Stayed 1 night in Sep 2022
Verified

6/10 Okay

KAREN

Liked: Staff & service, room comfort
Acceptable in cleanliness. A pity that not man out door activities.
Stayed 2 nights in Nov 2022
Verified

2/10 Terrible

MUSLEH

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel in the entire world, we had to stand & wait for 2 hours just to check in, at least 100 people standing on line including seniors & kids with only 2 receptionist !!
Stayed 1 night in Nov 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Do not stay here, it is dirty and the staff are rude and unhelpful
Stayed 2 nights in Dec 2022
Verified

6/10 Okay

Vincent

Liked: Cleanliness
Take long time to check in
Stayed 1 night in Jun 2023
Verified

4/10 Poor

Elizabeth

Disliked: Cleanliness, amenities, property conditions & facilities
Convenient, dirty, floor contain left over bread when check in. Dusty floor, toilet water flush spoilt.
Stayed 2 nights in Mar 2023
Verified

2/10 Terrible

Lim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst Genting Hotel

Genting Hotel cleaness is very terrible, very dirty toilet & floor, looks like the cleaner skipped the work. Pls don't stay this hotel.
Stayed 1 night in Oct 2022
Verified

6/10 Okay

Kim tim

Disliked: Staff & service
Check in take longer time. However, check out is very fast and convenient
Stayed 2 nights in Aug 2022
Verified

2/10 Terrible

Alya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is poor and very very very old , it is like you are in a grave 😰😰😰😡😡😡😡 windows are facing next room , the room is very dark no lights coming from the windows .
Verified

8/10 Good

Warren

Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in Feb 2023
Verified

2/10 Terrible

Sen Choon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lousy Stay

Hotel is like refugee camp, system for checking in is terrible. Paid that kind of $ not woth it.
Stayed 1 night in Nov 2022
Verified

6/10 Okay

Charles

Liked: Cleanliness, staff & service
The fan seemed to bw falling off the celling
Verified

10/10 Excellent

Kel Vin

Liked: Staff & service, amenities
Should improve or check in SOPs
Stayed 1 night in Mar 2023