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Garden Inn

3.0 star property

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Photo gallery for Garden Inn

Property entrance
Lobby sitting area
Reception
Deluxe Twin Room | 1 bedroom, desk, iron/ironing board, free WiFi
Miscellaneous

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
41, Anson Road, Georgetown, George Town, Penang, 10400
  • Place, KOMTAR
    ‪10 min walk‬
  • Place, 1st Avenue Mall
    ‪14 min walk‬
  • Place, Gurney Drive
    ‪17 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Triple Room

Triple Room | 1 bedroom, desk, iron/ironing board, free WiFi

Triple Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Twin Room

  • City view
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Queen Room

Deluxe Queen Room | 1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Queen Room

  • City view
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room Non smoking

1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Triple Room Non smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe Twin Room Non smoking

Bathroom | Shower, hair dryer, bidet, towels

Deluxe Twin Room Non smoking

  • Sleeps 2
  • Free Wi-Fi

Deluxe Double Room Non smoking

  • Sleeps 2
  • Free Wi-Fi

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Interior entrance
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.7 out of 5, Good, 510 reviews
The price is CHF 32
includes taxes & fees
23 Jun - 24 Jun
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About this property

Garden Inn

A full-service spa, spa services and a fridge in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Garden Inn offers 53 air-conditioned accommodations, with coffee/tea makers. This George Town hotel provides complimentary wireless Internet access. Bathrooms include a shower and bidets. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Kaki Kaki Spa has couples treatment room(s). Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

During your stay at Garden Inn, you're just a quick walk from Loh guan Lye Specialist Centre. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Indulge with massages at Kaki Kaki Spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Wat Chaiya Mangkalaram and a few minutes from Leong San Tong Khoo Kongsi
Garden Inn offers its guests a full-service spa. A computer station is on site and WiFi is free in public spaces. Spa services, a vending machine, and tour/ticket assistance are also featured at the business-friendly Garden Inn. Free self parking is available.

This 3-star George Town hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared refrigerator
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Garden Inn

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 35 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Garden Inn Penang
Garden Penang
Garden Inn George Town
Garden Inn Hotel
Garden Inn George Town
Garden Inn Hotel George Town

Garden Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 27 out of 208 reviews
Rating 8 - Good. 78 out of 208 reviews
Rating 6 - Okay. 67 out of 208 reviews
Rating 4 - Poor. 24 out of 208 reviews
Rating 2 - Terrible. 12 out of 208 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

christina

Liked: Cleanliness, staff & service
Clean. No problem.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Christian

Liked: Cleanliness, room comfort
Deposit harus cash
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

TORU

Disliked: Cleanliness, amenities, property conditions & facilities
歯ブラシセットなしバスタオルのみ。全体に清潔感なし。メリットは料金が安かったこと。
Stayed 1 night in Mar 2023
Verified

6/10 Okay

Yit Chian

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Front desk lady in the morning shift is friendly and helpful Room cleanliness needs to improve Toilet and floor cleanliness needz to improve as well Surroundings is great for tourist, many attractions
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap and convenient area
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Fran

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location of the property is good. Proximity to lots of eateries and a good street. Free parking is also a plus.While we observed the staff are trying hard to maintain the place, some of the infrastructure are really old. The toilet and shower desperately needs updating. Drinking water is only supplied by a dispenser located in the common corridor.
Stayed 4 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very poiot internet service
Stayed 1 night in Dec 2019
Verified

8/10 Good

masitah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

will come back again

the room is ecxellent. same as in picture. big room. have flusk for hot water. they provide coway water dispenser at the hallway. easy for customer. my room a little bit near road so can hear noise from the road until late night. but the most i dont like about my stay is around 12.30am some chinese teenager was going back to their room and the talk and laugh loud, can hear their footstep, open and close door so hard. i cant sleep until 2.30 in the morning. and around 8am people already start coming out from room. chatting along the hallway. disturbing my sleep. can hear the housekeeping push the bin. i have to wake up early because of that. not a pleasent stay for me because of that but overall, its value for money. maybe next time i go the nobody will disturb my holiday 😆
deluxe queen bed. big room same as picture
lobby is great view love it have vendor machine selling food and drink
dont have closet but have place to hang towel or ur shirt
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點適中,房間整潔
Stayed 1 night in Apr 2019
Verified

8/10 Good

Wills

Liked: Cleanliness, staff & service
Didnt like about the bed. Have noise when we turn around. The sound insulation is not very good. Can hear noise when others guest is talking outside. Staff are friendly.
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service ＆ arrangement from the manager although there is some inconvenient encounter during the check in. Thank you Mr.Kenny. This hotel definetely a budget hotel and strategic place in Georgetown for stay.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Feb 2019
Verified

6/10 Okay

Adrian

Liked: Cleanliness, room comfort

Bad staff & poor WiFi ruined it all!

I would have given this hotel a better review if not for the sulky Chinese lady at the reception. She could see that I already had my hands full with my luggage when I requested for an electric kettle and a hairdryer and yet insisted that I make a second trip to the reception to claim them instead of asking one of the hotel’s staff to help bring it up to my room. Really poor attitude! The other staff were quite friendly though. However, the WiFi connection was pretty bad and really needs to be improved.
Stayed 4 nights in Feb 2019
Verified

6/10 Okay

Foong Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wifi Unstable, Everything else was Comfortable

I'm not a picky guest. However, the stability of the wifi is really bad. It kept going off on its own every few minutes. Even after telling the staff, its still the same until 12 midnight.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for money
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant with good receiption
Stayed 1 night in Dec 2018
Verified

8/10 Good

CZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and tidy room. Value for money.
Stayed 1 night in Nov 2018
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Garden Inn ist ein sehr nettes Hotel im Zentrum der Stadt, mit aufmerksamen und entgegenkommenden Mitarbeitern an der Lobby. Die Zimmer sind sauber und für hiesige Verhältnisse groß. Die Umgebung ist gespickt mit Lokalen und der Weg zum Zentrum ist nicht weit.
Stayed 4 nights in Oct 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GARDEN INN HOTEL

I just have a comment for this hotel, please not to say at the promo or website or at hotel.com for check-in time are available 24 h, just say the check in time is same like another hotel because as a client, i and my friends confius with the time check in, we arrived early morning but cannot check-in but at the website can check in 24 h.Uncle at the counter just say the time check in are same as another hotel. Besides, a few minutes, Sarah politely, told us the truth, actually, we can check in 24 h, but the room are full. so we have to waited till noon. Ok we accapted it. Although not satisfied with the check in time, the hotel are very nice place to stayed at penang, the room are very clean maybe will choose this place for next holiday because the service quiet good Recomended.
Stayed 2 nights in Sep 2018
Verified

6/10 Okay

John

Hi, it was not inside the room, but the work of the hotel was good
Stayed 7 nights in Aug 2018
Verified

8/10 Good

Verified traveller

Little bit noisy but overall is ok
Stayed 1 night in Aug 2018
Verified

8/10 Good

Abqari

Need to improve more on the air conditonal
Stayed 3 nights in Aug 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean n nice hotel to stay
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to shopping centers public transport round the corner also free city bus ride no CT7. Hawker food galores between walking distance. Hotel reasonably priced friendly and clean.
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

Shida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bilik luas dan selesa
Stayed 2 nights in Jul 2018