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Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL

4.5 star property
VIP Access

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Photo gallery for Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL

View from property
Deluxe Suite | Living area | TV
Lobby
Outdoor pool
1 bedroom, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Parking included

Explore the area

Map
53 Persiaran Gurney, George Town, Penang, 10250
  • Gurney Drive
    ‪1 min walk‬
  • Gurney Plaza
    ‪14 min walk‬
  • KOMTAR
    ‪4 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Seaview room

1 bedroom, minibar, in-room safe, desk

Premier Seaview room

  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | Living area | TV

Deluxe Suite

  • 72 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior City View Room (Twin Bed)

1 bedroom, minibar, in-room safe, desk

Superior City View Room (Twin Bed)

7.4 out of 10
Good
(3 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior City View Room (King Bed)

1 bedroom, minibar, in-room safe, desk

Superior City View Room (King Bed)

7.8 out of 10
Good
(10 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Sea View Room (King Bed)

1 bedroom, minibar, in-room safe, desk

Deluxe Sea View Room (King Bed)

9.4 out of 10
Exceptional
(11 reviews)
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Sea View Room (Twin Bed)

Deluxe Sea View Room (Twin Bed) | 1 bedroom, minibar, in-room safe, desk

Deluxe Sea View Room (Twin Bed)

9.6 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Interior entrance

JEN Penang Georgetown by Shangri-La

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1001)
The price is CHF 83
for 1 room
includes taxes & fees
31 Jul - 1 Aug
JEN Penang Georgetown by Shangri-La

About this property

Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL

Luxury hotel with 4 restaurants and health club
4 restaurants, an outdoor pool and a health club are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a sauna are on-site.
Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL offers 368 air-conditioned accommodations with minibars and a safe. Guests can surf the web using complimentary wired and wireless Internet access.

Rooms have partially open bathrooms. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Housekeeping is provided on a daily basis.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL. During your stay, you're just a quick walk from Gurney Drive. Enjoy features like free WiFi in public areas and free self-parking, plus 4 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include 4 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include supervised childcare, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Steps from Gurney Drive and a 2-minute drive from Gurney Plaza
  • Airport shuttle service available for a fee
Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and a health club. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. A hot tub, a sauna, and gift shops/newsstands are also featured at the luxury Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star George Town hotel.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:30 AM.
Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL has 4 restaurants on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 25 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 18 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A 50% extra surcharge will take effect for airport transfers between 11 PM and 7 AM.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 94.40 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MYR 50.00 for adults and from MYR 25.00 for children
  • Airport shuttle fee: MYR 75 per vehicle (one-way)
  • Rollaway bed fee: MYR 94.40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Evergreen Laurel
Evergreen Laurel Hotel
Evergreen Laurel Hotel Penang
Evergreen Laurel Penang
Evergreen Penang
Laurel Evergreen
Laurel Evergreen Penang
Penang Evergreen
Penang Evergreen Laurel
Evergreen Laurel Georgetown
Evergreen Laurel Hotel Penang/George Town
Hotel Evergreen Laurel
Evergreen Laurel Penang Hotel
Evergreen Laurel Penang Hotel George Town
Evergreen Laurel Penang George Town
Evergreen Laurel Penang
Gurney Bay Hotel, A PARKROYAL Partner Hotel Hotel
Gurney Bay Hotel, A PARKROYAL Partner Hotel George Town
Gurney Bay Hotel, A PARKROYAL Partner Hotel Hotel George Town

Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 404 out of 1004 reviews
Rating 8 - Good. 440 out of 1004 reviews
Rating 6 - Okay. 118 out of 1004 reviews
Rating 4 - Poor. 27 out of 1004 reviews
Rating 2 - Terrible. 15 out of 1004 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Dennis, Concord

Stayed 5 nights in Mar 2025

8/10 Good

KOTARO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Apr 2025

10/10 Excellent

FOON

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, walkable, helpful staff
Stayed 6 nights in Apr 2025

10/10 Excellent

Buan Choo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with friendly staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

AI LIAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jianhua

Stayed 3 nights in Mar 2025

8/10 Good

Hwee Khim

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Bahram

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular

Great hotel
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort

Good service, but old.

The hotel is nice and the service very good, but it is old and is showing it. The rooms are large but carpets and furniture are old and worn down. There were also small insects/cockroaches that sometimes appeared in the bathroom. The hotel has not thought about the environment - like delivering additional tubes of soap, shampoo and hand soap everyday even if the previous ones were still unused.
Stayed 9 nights in Mar 2025

4/10 Poor

Han

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast food are cold . Sink in the toilet of our room aren’t flowing .
Stayed 2 nights in Mar 2025

10/10 Excellent

Ming Chong

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

Ivena Nathania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
recommended, big room, clean, walking distance to the bay area, food courts, near Gurney Bay Plaza (by grab)
Stayed 2 nights in Feb 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were generally happy with the hotel. It was a comfortable stay and the staff enthusiastically helpful.
Stayed 6 nights in Feb 2025

8/10 Good

Keng

Travelled with family
Liked: Cleanliness, staff & service
Nice hotel but need some upgrades
Stayed 2 nights in Feb 2025

8/10 Good

KIM SUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well maintained. Surrounding is peaceful & is walking distance to Gurney Walk Mall where the popular Yin’s bakery is located. I enjoyed my stay here, service staff are all very polite & helpful .
Stayed 5 nights in Feb 2025

2/10 Terrible

Leonie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeat customer. Third time back in his hotel but this time was a disappointment. I booked and paid on 27 DEC. Arrived at the hotel on 31 JAN receptionist said cannot find my booking because was booked last minute?? Wasted 20-25 mins and another receptionist-Mariyam or Mariah sorted out a room for me.
Stayed 3 nights in Jan 2025

10/10 Excellent

KOK SHEN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

ENG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Poh Leng

Stayed 3 nights in Jan 2025

8/10 Good

Chi Bun

Stayed 6 nights in Jan 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An excellently run hotel which continues to maintain its high service levels.
Stayed 3 nights in Jan 2025

10/10 Excellent

Arwi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Jihong

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024