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One Pacific Hotel & Serviced Apartments

3.0 star property

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Photo gallery for One Pacific Hotel & Serviced Apartments

Family Apartment, 2 Bedrooms | Living area | 40-inch flat-screen TV with satellite channels, TV
Family Apartment, 2 Bedrooms | Living room | 40-inch flat-screen TV with satellite channels, TV
Deluxe Double Room | In-room business centre
Family Apartment, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout curtains
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

View in a map
177, Jalan Macalister, Georgetown, George Town, 10400
  • Place, Loh guan Lye Specialist Centre
    ‪1 min walk‬
  • Place, Gurney Drive
    ‪15 min walk‬
  • Place, KOMTAR
    ‪17 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Quadruple Room, 2 Queen Beds

Family Quadruple Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains

Family Quadruple Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Double Room

Executive Double Room | In-room safe, desk, laptop workspace, blackout curtains

Executive Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout curtains

Family Apartment, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Family Quadruple Room

In-room safe, desk, laptop workspace, blackout curtains

Family Quadruple Room

  • Sleeps 4

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Twin Room

Executive Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Executive Twin Room

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room

  • 35 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Triple Room, Multiple Beds

Deluxe Triple Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Triple Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Super King Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Super King Room

  • Sleeps 2

View all photos for Deluxe Triple Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Triple Room

  • Sleeps 3

View all photos for Standard Room 1 King bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room 1 King bed

  • Sleeps 2

View all photos for Standard Room 2 Single bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room 2 Single bed

  • Sleeps 2

View all photos for Deluxe Room 2 Single bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room 2 Single bed

  • Sleeps 2

View all photos for Executive Room 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Executive Room 1 King Bed

  • Sleeps 2

View all photos for Executive Room 2 Single bed

In-room safe, desk, laptop workspace, blackout curtains

Executive Room 2 Single bed

  • Sleeps 2

View all photos for Deluxe 2-Bedroom Apartment

In-room safe, desk, laptop workspace, blackout curtains

Deluxe 2-Bedroom Apartment

  • Sleeps 4

View all photos for Deluxe 2-Bedroom Apartment (Kitchen)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe 2-Bedroom Apartment (Kitchen)

  • Sleeps 4

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About this property

One Pacific Hotel & Serviced Apartments

Hotel with free parking, near Gurney Drive
Along with a restaurant, this hotel has a coffee shop/cafe and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
One Pacific Hotel & Serviced Apartments offers 90 air-conditioned accommodations with a safe and complimentary bottles of water. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at One Pacific Hotel & Serviced Apartments, you're just a quick walk from Loh guan Lye Specialist Centre. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a meeting room and convenience store
  • 15 minutes by foot from Gurney Drive and a 3-minute drive from KOMTAR
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly One Pacific Hotel & Serviced Apartments. Self parking is free.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
One Pacific Hotel & Serviced Apartments has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 11:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: MYR 25 for adults and MYR 25 for children
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 8 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at One Pacific Hotel & Serviced Apartments

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 60.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 25.00 for adults and from MYR 25.00 for children
  • Airport shuttle fee: MYR 68.00 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: MYR 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
One Pacific Hotel & Serviced Apartments offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

One Pacific Hotel Sdn Bhd Penang
One Pacific Sdn Bhd Penang
One Pacific Hotel Serviced Apartments Penang
One Pacific Hotel Serviced Apartments George Town
One Pacific Serviced Penang
One Pacific Serviced George Town
One Pacific Hotel Sdn Bhd
One Pacific Hotel & Serviced Apartments Hotel
One Pacific Hotel & Serviced Apartments George Town
One Pacific Hotel & Serviced Apartments Hotel George Town

Reviews

One Pacific Hotel & Serviced Apartments Reviews

8.8

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 125 out of 272 reviews
Rating 8 - Good. 119 out of 272 reviews
Rating 6 - Okay. 22 out of 272 reviews
Rating 4 - Poor. 5 out of 272 reviews
Rating 2 - Terrible. 1 out of 272 reviews

Reviews

6/10 Okay

Xiao

Travelled with family
Liked: Cleanliness
This hotel meets most expectations for a budget hotel -- the room is clean and quiet. The staffs did their jobs. The breakfast is not fancy but have something basic. The location is ok -- not many food choices around. But it is close to a major hospital. So, I guess many guests are either patients from other places or patients' families who need to be close to their loved ones. One major problem of my room was the window leakage. After a night of heavy rain, a puddle of water had formed under the window, making our shoes wet.
Stayed 1 night in Jul 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Very clean and roomy.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, location and close to amenities. Spacious room, clean and quite new.
Stayed 1 night in Aug 2025

8/10 Good

Lee Phin

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

LaBoay

Stayed 3 nights in Feb 2025

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was convenient for us as we had the car. The rooms are big and clean but it’s a bit noisy, noise from the hall outside and above.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Goh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Kadiman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room
Stayed 1 night in Jul 2024

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Yueh Huei, Kuala Lumpur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Strategic location
Stayed 2 nights in Jun 2024

10/10 Excellent

Zhi Xue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 3 nights in Dec 2023

10/10 Excellent

ZiJie, Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room design is nice and spacious except some facilities eg. bathroom light sometimes keep flashing and the tv reception not good when heavy rain comes the channels will go offline. After rain has stopped one of the chinese channel still continues to go offline.
Stayed 3 nights in Dec 2023

10/10 Excellent

Loy Meau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

6/10 Okay

SIAW

Travelled with family
Liked: Staff & service
Staff is super friendly. Tiles on bathroom could use some upgrade, but overall, the place is very clean.
Stayed 2 nights in Sep 2023

8/10 Good

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well run and clean, with staff only too willing to assist with any questions/support in relation to local restaurants, transport options, and attending to room cleaning/topping up amenities, etc. I would have provided a five star rating if the bed wasn’t just so uncomfortable (too firm for a seven night stay).
Stayed 8 nights in Sep 2023

8/10 Good

YOKE MENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the room. Spaciousness of the room. Friendliness of staff. Eating place easily accessible. A well known hospital opposite.
Stayed 3 nights in Sep 2023

4/10 Poor

LIA

Disliked: Cleanliness, staff & service, property conditions & facilities
they never clean up the Glass we used at the room.
Stayed 4 nights in Sep 2023

10/10 Excellent

Qiang

Stayed 1 night in Aug 2023

10/10 Excellent

Qiang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Limitless bit outdated, but overall nice.
Stayed 1 night in Aug 2023

6/10 Okay

Pacharapong

Disliked: Staff & service
location very closed by georgetown area, great food near by. On the rainy day you have to pay rent for the umbrella at the reception
Stayed 2 nights in Jul 2023

8/10 Good

SAMUEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Stay with Great Convenience

Our stay is amazing with friendly staff at housekeeping and front desk. The rooms are also great enough for a group of 3 for us, and can host up to 4 pax. Just that the bathroom in my room has spider webs, and would be great if that can be cleared up. Other than that, the room was awesome. It has a little dining table which is awesome for us to feast our dinner and supper on rainy nights. Overall a great stay, thank you. It is also important to note that there is a pharmacy and convenience store at the ground floor so it is really convenient if you are missing anything. :)
Stayed 3 nights in Apr 2023

10/10 Excellent

GREGORY

Liked: Cleanliness, staff & service, property conditions & facilities
Large room. Clean, quiet, comfortable. Strong AC, but the room stays cool most of the time without it. Friendly staff. I will stay here again.
Stayed 3 nights in Mar 2023

10/10 Excellent

Muhammad Hafiz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely repeat
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great fun at Penang

The room is spacious and clean. Good housekeeping service too. Location is good as easy accessible to many good food amd places of interests via car.
Stayed 3 nights in Feb 2023