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Shangri-La Rasa Sayang, Penang

5.0 star property
VIP Access

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Photo gallery for Shangri-La Rasa Sayang, Penang

2 outdoor pools, pool umbrellas, pool loungers
Couples treatment room(s), sauna, hot tub, body treatments, aromatherapy
Premium bedding, minibar, in-room safe, desk
Garden Wing, Studio Suite | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Jalan Batu Feringgi, George Town, Penang, 11100
  • Place, Ferringgi Beach
    ‪7 min walk‬
  • Place, Eden Parade Shopping Centre
    ‪7 min walk‬
  • Place, Batu Feringghi Night Market
    ‪16 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 2 Single Beds, Garden View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Garden View

9.6 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Garden View

9.6 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Deluxe Sea View King

Premium bedding, minibar, in-room safe, desk

Garden Deluxe Sea View King

9.0 out of 10
Wonderful
(17 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Rasa Wing Deluxe Room King

Premium bedding, minibar, in-room safe, desk

Rasa Wing Deluxe Room King

  • Garden view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Rasa Wing Rasa Junior Suite King

Premium bedding, minibar, in-room safe, desk

Rasa Wing Rasa Junior Suite King

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 62 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Rasa Wing Rasa Superior King

Rasa Wing Rasa Superior King | Premium bedding, minibar, in-room safe, desk

Rasa Wing Rasa Superior King

8.0 out of 10
Very good
(8 reviews)
  • Hill view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Deluxe Sea View Twin

Premium bedding, minibar, in-room safe, desk

Garden Deluxe Sea View Twin

7.6 out of 10
Good
(4 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Rasa Wing Rasa Junior Suite Twin

View from room

Rasa Wing Rasa Junior Suite Twin

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 62 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Rasa Wing Rasa Superior Twin

Premium bedding, minibar, in-room safe, desk

Rasa Wing Rasa Superior Twin

10.0 out of 10
Exceptional
(3 reviews)
  • Hill view
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Rasa Wing Deluxe Room Twin

Premium bedding, minibar, in-room safe, desk

Rasa Wing Deluxe Room Twin

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Garden Deluxe Family

Garden Deluxe Family | Premium bedding, minibar, in-room safe, desk

Garden Deluxe Family

  • Sleeps 4
  • 2 King Beds

View all photos for Garden Superior Family Seaview

Garden Superior Family Seaview | Premium bedding, minibar, in-room safe, desk

Garden Superior Family Seaview

  • Sleeps 3
  • 1 King Bed

View all photos for Garden Executive Family

Garden Executive Family | Premium bedding, minibar, in-room safe, desk

Garden Executive Family

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

Shangri-La Rasa Sayang, Penang

Spend the day relaxing at the beach, practising your swing on Shangri-La Rasa Sayang, Penang's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Housekeeping is available on request.
Shangri-La Rasa Sayang, Penang offers 304 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the breakfast at Shangri-La Rasa Sayang, Penang. During your stay, you're just a quick walk from Ferringgi Beach. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking and extended parking
  • Enjoy international cuisine at Spice Market Cafe, one of the property's 3 restaurants and 2 bars/lounges
  • Continental breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to Swedish massages, body scrubs or body wraps at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a golf course, 3 outdoor tennis courts and a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 0.5 mi (0.8 km) from Ferringgi Beach and 2.4 mi (3.8 km) from Tropical Spice Garden
  • Airport shuttle service available for a fee
As a guest of Shangri-La Rasa Sayang, Penang, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include meeting rooms and limo/town car service. A children's pool, a hot tub, and a fitness centre are also featured at the luxury Shangri-La Rasa Sayang, Penang. Self parking is free.

Smoking is allowed in designated areas at this 5-star George Town resort.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.
Spice Market Cafe – This restaurant specialises in international cuisine and serves breakfast and dinner.
Pinang Restaurant & Bar – This beachfront restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Feringgi Grill – Overlooking the garden, this restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 107 per person
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Feringgi Grill
  • Pinang Restaurant & Bar
  • Spice Market Cafe

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • 9-hole golf course
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf lessons
  • Gym
  • Hot tub
  • Mini golf
  • Playground
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift (173 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests age 16 and older booked in Rasa Wing guestrooms have access to the Rasa Wing pool.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 250.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MYR 107 per person
  • Rollaway bed fee: MYR 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Rasa Sayang
Rasa Sayang Resort
Shangri-La's Rasa Sayang
Shangri-La's Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort Penang George Town
Rasa Sayang Penang
Shangri Las Rasa Sayang Hotel
Shangri Las Rasa Sayang Resort
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri-La`s Rasa Sayang Resort And Spa
Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
Shangri-La's Rasa Sayang Penang George Town
Shangri-La’s Rasa Sayang Penang
Shangri-La’s Rasa Sayang
Shangri La Rasa Sayang Penang
Shangri La Rasa Sayang, Penang
Shangri-La Rasa Sayang, Penang Resort
Shangri-La Rasa Sayang, Penang George Town
Shangri La's Rasa Sayang Resort Spa Penang
Shangri-La Rasa Sayang, Penang Resort George Town

Shangri-La Rasa Sayang, Penang Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1000 reviews
Rating 8 - Good. 230 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rakhee

Stayed 6 nights in Dec 2025

10/10 Excellent

Ai Noi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at the hotel — clean rooms and excellent service. I especially want to compliment the Spice Restaurant team. Their customer service was outstanding: warm, attentive, and always ready to help. They truly made my stay more enjoyable, special mentioned - Ms. Atika, a trainee who always ready to help.
Stayed 3 nights in Dec 2025

10/10 Excellent

Catherine

Stayed 1 night in Nov 2025

8/10 Good

Duncan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
An enjoyable and relaxing stay. The staff are fantastic and cannot do enough to help. However, the property while well maintained is showing signs of its age.
Stayed 7 nights in Nov 2025

10/10 Excellent

Farangis

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Yes was great
Stayed 4 nights in Nov 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for four nights. Everything perfect. Rasa wing was particularly nice. Loved the free drinks and food at 5pm every night.
Stayed 4 nights in Nov 2025

6/10 Okay

Kathirasen

Liked: Cleanliness
The place is old and dated. Large complex and did not feel special Shangri La
Stayed 3 nights in Nov 2025

8/10 Good

Joseph Jude

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was courteous and polite. The staff was willing to help when their assistance was required. Only drawback to the holiday was that the beach was no longer in use.
Stayed 4 nights in Nov 2025

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Relaxing resort with great views. We enjoyed the swimming pools, walks by the beach, massages at the spa and the wonderful breakfasts. The staff were lovely.
Stayed 5 nights in Oct 2025

10/10 Excellent

Khurram

Stayed 2 nights in Nov 2025

8/10 Good

James

Stayed 2 nights in Oct 2025

10/10 Excellent

Kip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool area was fabulous. I’ve included a photo from our balcony looking at a 200 year-old tree. The hotel staff were so very gracious and friendly. This is easily one of the top two hotels I’ve ever stayed at. Our room was huge, with a very modern bathroom.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rakesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Peter

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shangri-La Rasa is truly a 5 star hotel. Overlooking the Malacca Straight, our room with balcony provided a spectacular view. Service is exceptional. The hotel’s Spice restaurant provided by far the best meals we had in Malaysia.
Stayed 2 nights in Oct 2025

10/10 Excellent

Judith

Travelled with family
Liked: Amenities
Rooms are beautiful and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Howard Shing Liang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort to take that perfect break
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Stay at Rasa Sayang Shangri-La

A fantastic hotel, with amazing and attentive staff. On top of that, the views from the eighth floor were simply amazing.
Stayed 5 nights in Sep 2025

2/10 Terrible

Audrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort location. Well kept. Clean room and facilities. Excellent spa. Beautiful ocean view. Good food and variety.
Stayed 4 nights in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Restful stay at Rasa Sayang

Hotel is rather dated but kept clean.Staff is always helpful but not well-trained.Location is next to beach but beach is almost gone.A very comfortable room.
Stayed 3 nights in Sep 2025

6/10 Okay

Chris

Travelled with partner
Liked: Cleanliness, staff & service
Checked in at 5pm. Room wasn’t ready. Nice staff. Adult only pool was closed at 7pm with access only to the Rasa Wing. Pool we were offered was filled with kids and families. Said beachfront but there was no beach you could get to the water as it has eroded away and is blocked by rock wall.
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Stayed 6 nights in Aug 2025

10/10 Excellent

Aya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just walking around in the rasa sayang's garden makes me feel refreshed and rejevenated!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Eugene, CHERMSIDE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolutely fantastic stay at the Shangri-La Rasa Sayang, Penang! From the moment we arrived, we were swept away by this beautiful resort. Unforgettable Experience The rooms were wonderful, offering a perfect blend of comfort and elegance. And the food? Simply amazing! Every meal was a delightful culinary journey. We especially loved the tranquil atmosphere of the quiet adults-only pool – it was the perfect escape for relaxation. Exceptional Service A special shout-out goes to Michelle, the Front Office Manager. Her attention to detail and genuine care for us was truly remarkable. We were so grateful for the room upgrade she provided; it made our stay even more special. We also have to commend the room service attendant who catered to all our needs with such efficiency and a friendly demeanor. Their service was truly awesome! Every aspect of our stay at the Shangri-La Rasa Sayang exceeded our expectations. We can't wait to return to this little slice of paradise!
Stayed 6 nights in Jul 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Gulam

Travelled with family, Travelled with family and small children
Liked: Staff & service
Average hotel. Poor customer service. I left my prescription eyeglasses and messaged them on chat and called numerous times, but had no luck reaching them
Stayed 3 nights in Jul 2025