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Veno Hotel

3.0 star property

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Photo gallery for Veno Hotel

Family Quadruple Room | Minibar, desk, blackout curtains, iron/ironing board
Reception
Premium Double Room | Minibar, desk, blackout curtains, iron/ironing board
Family Quadruple Room | Minibar, desk, blackout curtains, iron/ironing board
Standard Double Room (Without Window) | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
9 Jalan Zainal Abidin, George Town, Penang, 10400
  • Place, KOMTAR
    ‪9 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪12 min walk‬
  • Place, Gurney Drive
    ‪19 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room (Without Window)

Standard Double Room (Without Window) | Minibar, desk, blackout curtains, iron/ironing board

Standard Double Room (Without Window)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Double Room

Premium Double Room | Minibar, desk, blackout curtains, iron/ironing board

Premium Double Room

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, desk, blackout curtains, iron/ironing board

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, desk, blackout curtains, iron/ironing board

Deluxe Triple Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room

Family Quadruple Room | Minibar, desk, blackout curtains, iron/ironing board

Family Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Standard King Room - No Window

Minibar, desk, blackout curtains, iron/ironing board

Standard King Room - No Window

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premium King Room

Minibar, desk, blackout curtains, iron/ironing board

Premium King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Minibar, desk, blackout curtains, iron/ironing board

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

About this property

Veno Hotel

Along with self parking, this hotel has a 24-hour front desk and free Wi-Fi in public areas. Change of towels is available on request
Veno Hotel offers 54 air-conditioned accommodations with minibars and complimentary bottles of water. 42-inch LED televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Veno Hotel, you're just a quick walk from New World Park. Free WiFi in public areas and self-parking (surcharge) are available.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Self-parking available for a fee
  • Amenities include a lift and a water dispenser
  • 10 minutes by foot from KOMTAR and a 2-minute drive from Gurney Drive
As a guest of Veno Hotel, you'll find a lift and a water dispenser. WiFi is free in public spaces. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star George Town hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 6 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-width doorways

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Veno Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per accommodation, per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MYR 6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay, Touch 'n Go eWallet and DuitNow
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Veno Hotel Hotel
Veno Hotel George Town
Veno Hotel Hotel George Town

Veno Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 22 out of 42 reviews
Rating 8 - Good. 17 out of 42 reviews
Rating 6 - Okay. 2 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nova

Liked: Cleanliness, amenities, property conditions & facilities
Great room, excellent location for walking.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Domingo JR

Liked: Cleanliness, amenities
Clean room, newer building. Modern, but charmless in a city bursting with old-style charm.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay!

I had a wonderful stay at Veno Hotel. The location was good, staff was friendly and service was good!!
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and very clean hotel. Excellent housekeeping and helpful, friendly staff.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice hotel in the central. Only few minutes to Komtar too
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Well done easy to visit tourist place.Ty
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff is friendly
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

TAN SIEW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying after recommendation from my brother who always stay here when in Penang. A clean hotel and the room was big. Parking was easy as I could get a lot right on hotel site. Walking to restaurants and coffee shops for delicious local food.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Jin Thiam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walking distances to most food centres. close to public bus stops. easy access. good room rates.
Stayed 6 nights in Mar 2024
Verified

8/10 Good

Shoji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the bed and shower were wonderful. the location was a bit incovenient for exploring the old town.
Stayed 4 nights in Dec 2022
Verified

8/10 Good

Bronson

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are helpful for transportation
Stayed 4 nights in Nov 2023
Verified

8/10 Good

Assanop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great . But pls be not that here will charge 30 Ringgit for international tourist tax.
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Mun Yiew

Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly good clean
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Sybille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was wonderful. Very clean, modern, and spacious. Although the hotel is a little ways from the historical downtown, you can take the free bus (CAT) and get off at stop 11 and from there the hotel is less than a10 min walk. CAT made it very easy to get anywhere in town from the hotel. The only negative was the wifi was awful. It was constantly dropping and I had to reconnect multiple times each session.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Pei Qi Karin

Liked: Cleanliness, staff & service
Aircon in the room was kinda noisy.
Stayed 3 nights in Jun 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New comfort in Penang

A new hotel and hence, all facilities were very clean and new. Comfortable room except will be useful to have a mirror in the room itself instead of having to use the mirror in the toilet. For coffee making facilities, need to have better coffee packets and more packets of creamers. Main disadvantage of this hotel is not sufficient parking spaces. Even the roadside parking is full at night. Overall, very polite staff and good services and the minor issues mentioned above are more for future improvement. I will still stay in this hotel if I go to Penang again and will also recommend it to my friends and relatives.
Stayed 2 nights in Dec 2021
Verified

8/10 Good

Ana Loella Cuenca

Liked: Cleanliness, staff & service, property conditions & facilities
Overall experience was good. Staff were friendly and the lady who was on night duty was most helpful when I checked out super early today at 4am. She even offered to order a Grab ride for me. The room was also okay. Though I noticed the trash bins were not completely cleared out. Had some plastic and paper wrappings inside. Read about the sound proofing issues from previous reviews, at first I didn’t notice much except for the noise coming from the hallway as my room was right close to the lift. Last night’s noises were a mystery as the upper floor unit had water noises like someone showering, then a loud bang on the floor like a huge heavy item was dropped on the floor directly above the bed, then came high pitched laugh from a lady then a guy ( selective phases) like it was too close to my ear.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Maud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour agréable, hôtel sympa

Hôtel très agréable, Propre Facile d’accès Le petit déjeuner serait un plus
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Lai Pik

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
優勢一是附近轉左有一個小型商場，地下有一間超市及類似萬寧，上層無店開門；二是附近有個户外food court之類，12馬幣一隻中小型海南雞髀；轉右行15分鐘見到The Top, 那裡有2個商場，這一帶頗舊，較髒有乞丐。亦見有個巴士總站。三是可以讓我提早1hour (check in)入住. 缺點：一入房就發現個熱水壺是壞的，幸好立即有人送上一個新的。二是熱水供應不足，我住3晚，第一晚用花灑來熱水澡，10-15分鐘後就變涼了，第二晚就只有幾分鐘熱水供應，最後一晚就更加沒有熱水供應。洗手盆水龍頭撥左求熱水供應，出水線狀，又慢又少水，總之沒有熱水。
Stayed 3 nights in Dec 2024
Verified

8/10 Good

siu kei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10分鐘步行範圍，附近有很多食肆 房間整潔，到市內其他境點都近
Stayed 4 nights in Nov 2023
Verified

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Your hotel choice in Georgetown!

Excellent room condition except that the sound proofing between rooms can be improved. Location is fantastic as it was easily accessible and lots of food choices surrounding the hotel.
Stayed 3 nights in Apr 2022
Verified

4/10 Poor

Bun

Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

cheeweng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024