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JAM Ghent

VIP Access

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Photo gallery for JAM Ghent

Daily buffet breakfast (EUR 19 per person)
Outdoor pool
Exterior
Lunch and dinner served, Asian cuisine
Rooftop terrace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available

Explore the area

View in a map
Gaspar de Craeyerstraat 2, Ghent, Belgium, 9000
  • Place, Citadel Park
    ‪3 min walk‬
  • Place, Ghent University
    ‪3 min walk‬
  • Place, St. Peter's Square
    ‪4 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double Room

Classic Double Room | In-room safe, blackout curtains, soundproofing, free WiFi

Classic Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Triple Room

Classic Triple Room | In-room safe, blackout curtains, soundproofing, free WiFi

Classic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Classic Quadruple Room

Classic Quadruple Room | In-room safe, blackout curtains, soundproofing, free WiFi

Classic Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Family Room

Family Room | In-room safe, blackout curtains, soundproofing, free WiFi

Family Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Single Bed

View all photos for Family Room

Family Room | In-room safe, blackout curtains, soundproofing, free WiFi

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Single Bunk Bed

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About this property

JAM Ghent

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and a meeting room are on-site.
JAM Ghent offers 108 accommodations with laptop-compatible safes and a hairdryer. Televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at JAM Ghent, you're just a quick walk from Citadel Park. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy Asian cuisine while dining at Kaiju
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Citadel Park and 5 minutes on foot from Ghent University
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Meeting rooms and coworking spaces are available.

Public spaces have free WiFi. An outdoor pool, multilingual staff, and tour/ticket assistance are also featured at JAM Ghent. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Ghent hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 10:30 AM.
Kaiju – This restaurant specialises in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Neko – This rooftop bar is located by the pool. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 19 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 19 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kaiju
  • Neko

Things to do

  • Bicycle storage
  • Outdoor pool

Family friendly

  • High chair
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (140 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Satellite channels

More

  • Heating
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 8 for children
  • Covered self-parking fee: EUR 19 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM

JAM Ghent Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 39 out of 64 reviews
Rating 8 - Good. 21 out of 64 reviews
Rating 6 - Okay. 2 out of 64 reviews
Rating 4 - Poor. 1 out of 64 reviews
Rating 2 - Terrible. 1 out of 64 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jordan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff and really good to get around in a wheelchair
Stayed 4 nights in Nov 2025

10/10 Excellent

Stefano, Delft

Good, good
Stayed 1 night in Nov 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Luis Fernando

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Quick check in Great ambiance Friendly personnel
Stayed 1 night in Nov 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Interesting, imaginative conversion and very successful space. Really friendly staff and nice rooms. Be aware, and I didnt see it on site, that restaurant and bar does not open on Sundays or Mondays. Staff went out of their way to recommend alternatives, some in locality which were good but pretty busy.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dave

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Parking is a slight irritant, bit of a trek with luggage.
Stayed 1 night in Oct 2025

4/10 Poor

ROSS

Travelled with family
Liked: Cleanliness, amenities
Beautiful building and setting. Sadly the hotel is style over substance. There is no sound proofing in the rooms, so we hardly slept. All we could hear were doors slamming, toilets flushing and banging on the stairs. The staff were not interested when we complained.
Stayed 1 night in Oct 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend
Stayed 1 night in Oct 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service
Super-cool design hotel with friendly staff, great breakfast, fabulous restaurant and a (tiny) rooftop lap pool.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeannie

Stayed 2 nights in Oct 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service
Das Zimmer war schön gross und und luftig, durch die Höhe. Es war ruhig zum Innenhof und besonders gefielen uns der Wasserspender auf dem gang und der Dach Pool, der auch jetzt im Dezember auf war und von uns gut genutzt wurde ! Im grossen Zimmer fehlte mir min.ein 2.ter Stuhl und in dem Fernseher war nicht klar, wie man auf deutsche Sender kommen könnte. Die Gesamt Anlage ist großartig und beeindruckend...
Stayed 2 nights in Dec 2025

10/10 Excellent

Maja

Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, property conditions & facilities
Personeel was vriendelijk en beleefd, kamer was proper
Stayed 1 night in Nov 2025

6/10 Okay

ALBERTO

Liked: Cleanliness, staff & service
Disliked: Amenities
la camera era fredda, usciva solo aria tiepida, il pannello di controllo non permetteva la regolazione della temperatura. Inoltre la bocchetta dell'aria era rumorosa, per dormire ho dovuto togliere la card per spegnerla. Inoltre pur avendo mandato la targa per il parcheggio, non era stata registrata e non sono riuscito a entrare, ho dovuto fare marcia indietro con l'auto e rifare la registrazione. Il ristorante è buono e particolare
Stayed 1 night in Nov 2025

10/10 Excellent

boulahssass

Stayed 3 nights in Nov 2025

10/10 Excellent

Aldwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

2/10 Terrible

Mark

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Ons verblijf bij Jam Gent viel ons erg tegen. Het hotel heeft een hip en moderne uitstraling en geeft in eerste instantie een positieve indruk, tot je op je kamer komt en direct wordt geconfronteerd met een chemische lijmlucht. Daar blijft het niet bij want bij het openen van de badkamerdeur komt er een weinige plezante rioollucht overheen. Na ons daar overheen gezet te hebben bleek dat de douche met de warme kraan volledig opengezet alleen lauw water te geven. Het gezellig samen een filmpje in bed kijken zat er ook al niet in vanwege het ontbreken van een normale zender - geen Nederlandstalige zenders, en de bbc zenders gaven geen beeld. Bij het uitchecken aangeven wat er allemaal aan schortte, maar er werd bijna schouderophalend gereageerd met o.a. het bizarre argument dat de rioollucht misschien niet zo gek is in zo’n oud pand… Geen voorstel voor enige compensatie, maar meer van zoek het lekker uit. Kortom een erg teleurstellende ervaring.
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles tot in de puntjes verzorgd!
Stayed 1 night in Oct 2025

8/10 Good

R

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Prachtige locatie! Alleen daarom al de moeite waard om een kamer te boeken. Het ligt in de buurt van een aantal grote musea. Circa 15 min wandelen naar binnenstad. Openbaar vervoer is wat beperkt op deze locatie naar binnenstad. Prima en schone kamer. Creatieve jonge vibe. Wat ons betreft een plek om naar terug te komen.
Stayed 2 nights in Nov 2025

10/10 Excellent

sieb

Liked: Cleanliness, staff & service, amenities
Om te beginnen is dit één van beste, leukste, spannendste locaties die ik in bijna 5 weken reizen in Europa de afgelopen weken heb meegemaakt. De locatie an sich is al een belevenis, binnen is het heel gaaf en de kamer is meer dan uitstekend. Geweldige aankleding van het pand, zelden dit zo gezien en meegemaakt. Zeer behulpzaam personeel, je voelt je hier zeer welkom.
Stayed 1 night in Nov 2025

10/10 Excellent

Hanneke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prachtige locatie, mooi ingericht, prima kamers, weinig geluid van anderen, leuke familiekamer met stapelbed, prima ontbijt en vriendelijk personeel. Ik zou graag terugkomen! Het enige nadeel vond ik dat het raam niet open kon.
Stayed 2 nights in Oct 2025

10/10 Excellent

Simoun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prachtig hotel Echt waar een vormalige kazirne Groot en zeer schoon en netjes
Stayed 1 night in Oct 2025

10/10 Excellent

simone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bijzondere locatie in oude kazerne met zwembadje op dakterras dat zelfs in oktober nog open was, niet warm, maar wel beetje verwarmd. Er lagen soms zelfs handdoeken klaar. Schitterend uitzicht! Geen ontbijt geboekt, maar we kregen wel koffie en croissants, heel fijn! Enige aandachtspunt: de bedden zijn best hard en het stapelbed had een lage rand, waardoor we een beetje bang waren dat je eruit kon rollen. De hoofdkussens zijn wel heerlijk. Dit hotel is uniek, echt een aanrader!
Stayed 2 nights in Oct 2025

10/10 Excellent

Horst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schickes Hotel in einer alten Kaserne - netter Service
Stayed 1 night in Oct 2025