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Best Western Tower West Lodge

3.0 star property

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Photo gallery for Best Western Tower West Lodge

Lobby
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, desk, laptop workspace
Breakfast, lunch, dinner and brunch served
Indoor pool, pool loungers
Individually decorated, individually furnished, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Air-conditioning
  • Gym

Explore the area

View in a map
109 N Hwy 14/16, Gillette, WY, 82716
  • Place, Rockpile Museum
    ‪15 min walk‬
  • Place, AVA Community Art Center
    ‪19 min walk‬
  • Place, Bicentennial Park
    ‪2 min drive‬
  • Airport, Gillette, WY (GCC-Campbell County)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Smoking

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool View

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Pool View

7.0 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking (Pet Friendly)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Smoking (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

Queen Room - Non-Smoking

  • Sleeps 2

Queen Room - Smoking

  • Sleeps 2

Queen Room with Bathtub-Mobility Accessible/Non-Smoking

  • Sleeps 2

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About this property

Best Western Tower West Lodge

Along with an indoor pool, this hotel has a restaurant and a fitness centre. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Best Western Tower West Lodge offers 190 air-conditioned accommodations with video game consoles and coffee/tea makers. Each accommodation is individually furnished and decorated. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Premium satellite televisions are provided. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the overall property condition at Best Western Tower West Lodge. During your stay, you'll be connected to the convention centre and within walking distance of Rockpile Museum. You'll find features such as an indoor pool, a restaurant and a gym.
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • 13 minutes on foot from Rockpile Museum and a 2-minute drive from AVA Community Art Center
  • Dogs welcome for a fee (restrictions apply)
Best Western Tower West Lodge offers its guests an indoor pool, a hot tub, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 3003 square feet (279 square metres) and includes a conference centre. An arcade/games room, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Best Western Tower West Lodge.

Smoking is allowed in designated areas at this 3-star Gillette hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.
Silver Creek Steakhouse – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Onsite parking available only on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 5 to 15 for adults and USD 2.50 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Silver Creek Steakhouse

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (3,003 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet (79 centimetre high)
  • Handrails in stairways (79 centimetre high)
  • High-pile carpet in room
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5 to 15 for adults and USD 2.50 to 10 for children
  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Tower
Best Western Tower West Lodge
Best Western Tower West Lodge Gillette
Best Western Tower West Lodge Hotel
Best Western Tower West Lodge Hotel Gillette
Tower West
Best Western Gillette
Best Western Tower West Hotel Gillette
Gillette Best Western
Best Western Tower West Gillette
Best Western Tower West
Best Tower West Gillette
Best Western Tower West Lodge Hotel
Best Western Tower West Lodge Gillette
Best Western Tower West Lodge Hotel Gillette

Best Western Tower West Lodge Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 224 out of 699 reviews
Rating 8 - Good. 251 out of 699 reviews
Rating 6 - Okay. 127 out of 699 reviews
Rating 4 - Poor. 61 out of 699 reviews
Rating 2 - Terrible. 36 out of 699 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Jason

Travelled with family
Liked: Amenities
Clean room, great steakhouse. good price. Pool was 9 feet deep and warm. Parking was limited
Stayed 2 nights in Feb 2026

4/10 Poor

Jon, Riverton

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Our room smelled like musty cigarettes - to the point where not just our clothes smelled like it, but all of our belongings. The bathtub hadn't been cleaned in weeks. We had to call the front desk the first morning because we tried to take a shower and the drain was plugged with hair and other garbage. Maintenance did come up quickly to fix it. Parking was terrible. No elevator to the second floor. I would not recommend anyone to stay in this hotel.
Stayed 2 nights in Feb 2026

8/10 Good

jennifer

Stayed 2 nights in Feb 2026

6/10 Okay

Ricky

Stayed 1 night in Feb 2026

4/10 Poor

Mysti

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel smelled like mold and cigarette smoke especially in the hallways. Pool towls were gond, inforemed front desk and later in the day they were still gone. Half the outlets in our room didnt work and just wasnt a very clean place.
Stayed 2 nights in Feb 2026

10/10 Excellent

Derek

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 2 nights in Feb 2026

8/10 Good

Sarah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff are very nice and courteous rooms are a bit dated and I didn’t realize there was still a smoking section in the building. We had to have our rooms moved, but the staff accommodated us very well.
Stayed 2 nights in Feb 2026

6/10 Okay

Kirsten

Liked: Staff & service, amenities
We were placed in a wing of the hotel that I am assuming was a smoking area and the cigarette smoke was extremely strong. I recommend checking with them at check in to make sure you don’t end up in the same situation if smoke bothers you. The rooms were basic but the beds were comfy.
Stayed 2 nights in Feb 2026

8/10 Good

Jess

Stayed 2 nights in Feb 2026

8/10 Good

Wendy N.

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean but the towels were paper thin and there was a smoke smell when walking in the 3rd exit.
Stayed 2 nights in Feb 2026

10/10 Excellent

Martha

Clean rooms
Stayed 1 night in Feb 2026

6/10 Okay

Kandra

Business traveller
Liked: Cleanliness, amenities
Booking with Expedia was much cheaper then going through actual hotel. Bed was hard as a rock. Room smelled of cleaning and had to.open outside door to air it out. chemicals a
Stayed 1 night in Feb 2026

10/10 Excellent

Debby

Stayed 1 night in Feb 2026

10/10 Excellent

Chandler

Stayed 2 nights in Jan 2026

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We didnt have breakfast, but it looked like it would be quite good. I requested an early check-in by an hour & was pleasantly accomodated after the front desk clerk checked a few things out. It was a very pleasant stay.
Stayed 1 night in Dec 2025

8/10 Good

Paula

Travelled with family
Liked: Staff & service, amenities
The staff were very nice. There is some updating going on so not as clean due to that. Outlet cover in the bathroom was loose and the heating/cooling device cover was hanging off. Bed was clean and comfortable and we slept like babies.
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2025

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service
The staff at the front desk upon check-in and in the lounge for a late night bite to eat was fantastic! The room was nice, but the tub didn’t work. The drain plug didn’t hold in the water and the jets didn’t work. That was pretty disappointing, as that was specifically the room I booked.
Stayed 1 night in Nov 2025

4/10 Poor

Courtney, Des Moines

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
Wallpaper peeling in bathroom, looked like mold behind it. Turned on water and it came out dirty. We had a pet with us so I don't know if other rooms were better.
Stayed 1 night in Nov 2025

10/10 Excellent

Cole

Stayed 1 night in Nov 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room and comfortable. I would've given 5 stars but the tub was extremely slippery. Needs some decals or something to prevent falls.
Stayed 1 night in Nov 2025

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent front desk person. Spacious room. Very good buffet in restaurant.
Stayed 1 night in Oct 2025

6/10 Okay

Zach

Stayed 1 night in Oct 2025