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Best Western Tower West Lodge

3.0 star property

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Photo gallery for Best Western Tower West Lodge

Daily buffet breakfast for a fee
Lobby
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, individually decorated, individually furnished, desk
1 bedroom, individually decorated, individually furnished, desk
Indoor pool, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Pet-friendly

Explore the area

View in a map
109 N Hwy 14/16, Gillette, WY, 82716
  • Place, Rockpile Museum
    ‪15 min walk‬
  • Place, Bicentennial Park
    ‪2 min drive‬
  • Place, CAM-PLEX Multi-Event Facilities
    ‪8 min drive‬
  • Airport, Gillette, WY (GCC-Campbell County)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool View

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Pool View

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Smoking

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking (Pet Friendly)

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Smoking (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

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About this property

Best Western Tower West Lodge

Family-friendly hotel connected to the convention centre in Gillette with an indoor pool
Along with an indoor pool, this hotel has a restaurant and a fitness centre. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Best Western Tower West Lodge offers 190 air-conditioned accommodations with video game consoles and coffee/tea makers. Each accommodation is individually furnished and decorated. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Premium satellite televisions are provided. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the overall property condition at Best Western Tower West Lodge. During your stay, you'll be connected to the convention centre and within walking distance of Rockpile Museum. You'll find features such as an indoor pool, a restaurant and a gym.
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • 13 minutes on foot from Rockpile Museum and a 2-minute drive from AVA Community Art Center
  • Dogs welcome for a fee (restrictions apply)
Best Western Tower West Lodge offers its guests an indoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 3003 square feet (279 square metres) and includes a conference centre. An arcade/games room, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Best Western Tower West Lodge.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.
Silver Creek Steakhouse – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Onsite parking available only on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 5 to 15 for adults and USD 2.50 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Silver Creek Steakhouse

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (3,003 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • High-pile carpet in room
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5 to 15 for adults and USD 2.50 to 10 for children
  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Tower
Best Western Tower West Lodge
Best Western Tower West Lodge Gillette
Best Western Tower West Lodge Hotel
Best Western Tower West Lodge Hotel Gillette
Tower West
Best Western Gillette
Best Western Tower West Hotel Gillette
Gillette Best Western
Best Western Tower West Gillette
Best Western Tower West
Best Tower West Gillette
Best Western Tower West Lodge Hotel
Best Western Tower West Lodge Gillette
Best Western Tower West Lodge Hotel Gillette

Reviews

Best Western Tower West Lodge Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 207 out of 657 reviews
Rating 8 - Good. 237 out of 657 reviews
Rating 6 - Okay. 121 out of 657 reviews
Rating 4 - Poor. 57 out of 657 reviews
Rating 2 - Terrible. 35 out of 657 reviews

Reviews

6/10 Okay

Connor

Travelled with family
Stayed 1 night in Jun 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was outstanding, very welcoming and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Stayed 1 night in Mar 2025

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Troy, Colorado Springs

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was nice, but highway noise is loud at night.
Stayed 1 night in May 2025

4/10 Poor

Jessica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were nice but the hallways and stairs were dirty. One guest room smelled like rotten food and the other smelled strongly of mold.
Stayed 1 night in May 2025

6/10 Okay

Darbi

Liked: Cleanliness
The hotel itself was fine. The rooms were a little cheap and dated, but nothing awful. The frustrating thing was the breakfast buffet. It was the basics you receive at most free breakfasts in a hotel, but they charged $13 and there was no option to order off the menu. The worst part was things were cold.
Stayed 1 night in May 2025

10/10 Excellent

paul

Travelled with family
Liked: Amenities
Everything
Stayed 1 night in May 2025

4/10 Poor

Michael

Stayed 1 night in May 2025

10/10 Excellent

Daniel

Travelled with family
Stayed 2 nights in May 2025

10/10 Excellent

James

Stayed 1 night in Apr 2025

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with restaurant on site, limited space for parking a vehicle with a trailer
Stayed 1 night in Apr 2025

4/10 Poor

Jenny

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Dirty

Our door to our room was wide open when we arrived at our room after check in. The entry way has clumps of mud…very dirty.
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Will never stay again.

Very old building, reviews didn’t match the condition. Didn’t get the room I booked, there was a bar fight in the lounge, blood all over that wasn’t cleaned up when we went to try and eat. Vomit by our car in the morning. Obviously a party spot for the bad side of town.
Stayed 1 night in Apr 2025

8/10 Good

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a decent place to stay. Nice restaurant, nice lounge. Breakfast is not included in the price... they have a breakfast buffet for 11.99 or you can order off the menu (except Sunday). Buffet has a wide variety of food options. Windows could use a good cleaning. Shower water pressure could knock a small child down (a plus in my book!!). Coffee maker, refrigerator and microwave in room.pool could use a facelift/upgrade byt, definitely usable. Hot tub was ok.
Stayed 1 night in Mar 2025

8/10 Good

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities
We liked our stay and will stay again when in Gillette. Staff was great.
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Stephanie

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Awful and Misleading

The two things I look for in a hotel are breakfast and a fitness center. This hotel advertises both, but is very misleading. We traveled here with a group of athletes and multiple families contacted the hotel prior to our arrival to make sure these things would be available for our stay. However once we arrived they informed us breakfast would be an additional $12 a person, making each room $50 more a day on top of the previous price. The hotel is clean, but extremely dated and run down, barely worth the original price, not even close to what the breakfast cost would add. On top of that, the breakfast was not even available at all before we had to leave on any of our three mornings. We had to go to a grocery store and prepare meals. The fitness center is also closed and locked before 7am which rendered it unusable for most of our party. As someone who stays in this town many times a year, there are MUCH nicer places for much less. Walls are paper thin, we could hear word for word conversations on both sides of our room. The coffee in the lobby was always empty and the hot water was cold. The front desk staff were not friendly. Overall a terrible stay.
Stayed 3 nights in Feb 2025

2/10 Terrible

Mackenzie

Travelled with family and small children
AWFUL service. Everyone we came in contact was rude, not helpful. We were locked out of our room 4 times during our visit. Acted put out when I needed the key reprogrammed. My room was not restocked with coffee when asked. Then went to the front area to get coffee and both were out. Absolutely not worth the money.
Stayed 2 nights in Feb 2025

10/10 Excellent

Randy

Stayed 1 night in Feb 2025

2/10 Terrible

Kailee

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The building appeared to be very old, we replaced in a non-smoking room that smelled like smoke and requested to move to a different room. They transferred us to a room by housekeeping, and the staff had their personal children there and were extremely loud. The overall hotel looked dirty and would never return to this hotel again.
Stayed 2 nights in Feb 2025

2/10 Terrible

Angie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
N/a
Stayed 2 nights in Feb 2025

6/10 Okay

Riley

Stayed 2 nights in Jan 2025