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Holiday Inn Express Gloucester by IHG

3.5 star property

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Photo gallery for Holiday Inn Express Gloucester by IHG

Exterior
Lobby
Property amenity
Meeting facility
Free daily buffet breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
6639 Forest Hill Ave, Gloucester, VA, 23061
  • Place, Shoppes at Gloucester
    ‪5 min walk‬
  • Place, Gloucester Youth Baseball
    ‪8 min walk‬
  • Place, Gloucester Public Library
    ‪2 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Individually furnished, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(45 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible

Individually furnished, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Individually furnished, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(22 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Individually furnished, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Individually furnished, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Individually furnished, desk, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Individually furnished, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Holiday Inn Express Gloucester by IHG

Along with a 24-hour fitness centre, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.
Holiday Inn Express Gloucester by IHG offers 79 accommodations with coffee/tea makers and a hairdryer. This individually furnished accommodation includes desks. Fridges and microwaves are provided.

This Gloucester hotel provides complimentary wireless Internet access. Premium cable televisions are provided. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Gloucester by IHG. During your stay, you're just a quick walk from Shoppes at Gloucester. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Gloucester Museum of History and 11 minutes from Machicomoco State Park
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express Gloucester by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. The business-friendly Holiday Inn Express Gloucester by IHG also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Gloucester hotel.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Gloucester
Comfort Inn Hotel Gloucester
Gloucester Comfort Inn
Comfort Inn Gloucester Hotel
Quality Gloucester
Comfort Hotel Gloucester
Quality Inn Gloucester
Express Gloucester By Ihg
Holiday Inn Express Gloucester by IHG Hotel
Holiday Inn Express Gloucester an IHG Hotel
Holiday Inn Express Gloucester by IHG Gloucester
Holiday Inn Express Gloucester by IHG Hotel Gloucester

Holiday Inn Express Gloucester by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 217 out of 675 reviews
Rating 8 - Good. 187 out of 675 reviews
Rating 6 - Okay. 104 out of 675 reviews
Rating 4 - Poor. 89 out of 675 reviews
Rating 2 - Terrible. 78 out of 675 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Mona

The tub wasn't clean but everything else was satisfactory
Stayed 3 nights in Nov 2025

10/10 Excellent

Brian

Stayed 1 night in Dec 2025

2/10 Terrible

Adam

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Your staff was not pleasant to deal with, going into my room without my permission while my kid was sleeping, we were on the dog side of the hotel but still supposedly was told our dog barked a lot so we were told to leave had compaints supposedly - will not stay here again
Stayed 7 nights in Nov 2025

6/10 Okay

Jody

Travelled with partner
Disliked: Property conditions & facilities
Safe and convenient. Is in need of update. Tired floors, worn baths
Stayed 2 nights in Nov 2025

10/10 Excellent

Haleigh

Stayed 2 nights in Nov 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service
Front desk staff friendly and accommodating. Staff person for mains breakfast was very nice and friendly.
Stayed 2 nights in Nov 2025

10/10 Excellent

Adam

Stayed 8 nights in Nov 2025

8/10 Good

Tina

Business traveller
Liked: Cleanliness, staff & service, amenities
Hotel is starting to show its age but it is kept clean.
Stayed 3 nights in Nov 2025

8/10 Good

George

Liked: Cleanliness, amenities, property conditions & facilities
Clean room staff all good
Stayed 2 nights in Nov 2025

2/10 Terrible

Karen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was extremely dirty, it felt as if the room was not cleaned from the previous guests. Tooth paste on the mirrors, urine on the floor, hair in the sheets of bed, the shower was absolutely filthy. When we spoke with the front desk staff they were dismissive and state there was nothing they could do until the next day.
Stayed 1 night in Nov 2025

6/10 Okay

Amy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
More help at front desk so it didn’t take 1/2 to get checked in The entrance doors were extremely loud. Our room heard everyone coming and going into hotel to the point we left a night early to come home to get a quiet of sleep since neither my husband or I slept the night before The gentleman at desk, Michael, was very kind and apologetic BUT I would not recommend this hotel to anyone. The hallways smelt horrible- Only gave it an “okay” because of Michael. Honestly it would be a “POOR” otherwise. Shame on HOLIDAY INN EXPRESS!!! Not work the $300.00 we spent!!!!!!!
Stayed 2 nights in Nov 2025

6/10 Okay

Shantay

Travelled with family
Room had cable issues. Check-in staff were great.
Stayed 1 night in Oct 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

PEGGY, Teachey

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Some of the staff was nice however the kitchen staff wasn’t all that great. This is an older hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Larry

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Oct 2025

8/10 Good

Danielle

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

4/10 Poor

Rodger, Virginia Beach

Travelled with family
Liked: Staff & service, amenities
Our intial room on the first floor was terrible! No carpet and a strong smell of cat urine. Our room on the third floor was excellent.
Stayed 1 night in Oct 2025

2/10 Terrible

Eleanor

Travelled with family
Very loud clientele I had to call the police. Workers staying at the facility partying in the parking lot. Hotel is clean but might be a low $$$ place so hard to get rest.
Stayed 1 night in Oct 2025

6/10 Okay

Oreste

Air conditioning
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Great
Stayed 1 night in Oct 2025

4/10 Poor

Christine

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Pros: You can bring your dog for only $25 a night. The staff was friendly. Hot breakfast available every morning. Cons: The room was musty and smelled of mildew. Running the bathroom fan 24/7 and making sure the AC was running did not help. The walls had stains and the bathroom had beard shavings in the sink. If it weren't for the poor air quality in the room, the rating would be 1-2 stars higher.
Stayed 2 nights in Oct 2025

6/10 Okay

Nakisha

Liked: Staff & service, amenities, property conditions & facilities
I normally stay at this hotwl when I stay in the area, but the room smelled like mildew and the tv didn't work at first until a staff memeber came and fixed that issue. The elevator worked fine the night we got there, but the next morning it seem to be not functioning well. Other than that it was a great stay and the breakfast was on point. Thank you for you hospitality great staff!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in customer service
Stayed 2 nights in Aug 2025

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2025

4/10 Poor

Leroy

Travelled with partner
Disliked: Amenities
Their wasn’t any phones in the rooms, the breakfast was awful!!
Stayed 1 night in Sep 2025