See all properties

The New County Hotel

3.0 star property

Choose dates to view prices

Photo gallery for The New County Hotel

View from room
40-inch flat-screen TV with digital channels, TV
One Bedroom Apartment | Living area | 40-inch flat-screen TV with digital channels, TV
Exterior
Triple Room | 2 bedrooms, desk, laptop workspace, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Kitchen
  • Housekeeping
  • Free WiFi

Explore the area

Map
44 Southgate Street, Gloucester, England, GL1 2DR
  • Gloucester Docks
    ‪4 min walk‬
  • Gloucester Cathedral
    ‪5 min walk‬
  • Gloucester Quays
    ‪8 min walk‬

Similar properties

2 bars/lounges

The New Inn by Roomsbooked

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
3.8 out of 5, Good, (633)
The price is CHF 99
for 1 room
includes taxes & fees
8 Jul - 9 Jul
The New Inn by Roomsbooked

About this property

The New County Hotel

Hotel with a 24-hour front desk, a short walk to Gloucester Docks
Along with a 24-hour front desk, this smoke-free hotel has express check-out and free Wi-Fi in public areas.
The New County Hotel offers 58 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. 40-inch flat-screen televisions come with digital channels. Accommodation at this 3-star hotel has kitchens with stovetops, kitchenware and utensils and dishwashers. Bathrooms include a shower.

This Gloucester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in April 2024.

Our customers tell us that they can't get enough of the helpful staff at The New County Hotel. During your stay, you're just a quick walk from Gloucester Docks. Features include free WiFi in public areas.
  • Free WiFi
  • Services include luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute walk from Gloucester Docks and 7 minutes on foot from Gloucester Quays
The New County Hotel offers its guests express check-out. WiFi is free in public spaces.

This 3-star Gloucester hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 8 per day)

Family friendly

  • In-room kitchen

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • No lift
  • Stair-free path to entrance
  • Thin carpet in public areas

More

  • 3 floors
  • Built in 1800
  • Renovated guestrooms - April 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Hob
  • Kitchen
  • Oven
  • Toaster

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 8 per day (820 ft away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

New County Hotel Gloucester
New County Hotel
New County Gloucester
New County Hotel Gloucester
The New County Hotel Hotel
The New County Hotel Gloucester
The New County Hotel Hotel Gloucester

The New County Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 153 out of 453 reviews
Rating 8 - Good. 154 out of 453 reviews
Rating 6 - Okay. 57 out of 453 reviews
Rating 4 - Poor. 42 out of 453 reviews
Rating 2 - Terrible. 47 out of 453 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, great location for city sightseeing.

The photo they offer is of the bulding opposite and the hotel itsefl as much younger! It is also apparant that it has had some quite recent refurbishment and our room was almost new. It was quiet and comfortable and fully what I expected. My only concern is that the hotel frontage is onto a pedestrianised road and I wonder if I will get a ticket (in due course) for driving there...on a Sunday? I suggest the hotel information SHOULD explain this better and direct guests arriving by car to use the street behind, where they can park
Stayed 2 nights in Mar 2025

8/10 Good

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall only problem for me was the room was upstairs in the courtyard and the Double bed was to low had trouble getting in a out
Stayed 3 nights in Mar 2025

4/10 Poor

Nicola

Stayed 1 night in Mar 2025

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a tidy hotel in the centre of Gloucester, with a good / stylish bar. Rooms were very tidy and modern.
Stayed 1 night in Mar 2025

4/10 Poor

Joshua

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed with our trip. Staff were pretty unhelpful and unaccommodating. The surrounding area felt unsafe. Wouldn’t return.
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Stayed 1 night in Mar 2025

6/10 Okay

Jackie

Travelled with group
Liked: Cleanliness
Very noisy on the first nights, with music blaring out of the bar downstairs. Also noisy in thr mornings with street sweepers and deliveries.
Stayed 2 nights in Mar 2025

6/10 Okay

Grahame

Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Unfortunately the room was cold as window left open. The radiator wasnt working but luckily ther was an electric heater which took a littlevtime to fathom out how to work and took a longvtimevto heat room. Bathroom freezing and no hot water for shower or taps. Offered another room to shower but that had the same problem. Has potential if above dealt with. Facilities, fridge and microwave in room , good.
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Eventually made it right

My stay was for 14 days to visit family. My first 10 days was a trial. The hallway to my room smelled like death and every day the smell would creep into my room more and more. I brought it to the attention of the front desk several times and was told they would have house keeping put a plug in to help with the smell. It got to where I couldn’t be in my room. I finally was able to work with George who was amazing, he came to room saw the mold and smelled what I was smelling and got me to a new room. Which at first was great until I realized the WiFi was not working. I reached back out to George who put in a request to have it looked at. Unfortunately the staff changes daily so for the next two days I got a cold shoulder from the rest of the staff. They kept telling me there was nothing they could do. I racked up huge charges on my roaming because I had to use my phone. Finally 2 days later George was back and got me into another room and tested it to make sure the WiFi worked. The window rattled constantly but I was not about to switch to a 4th room, so I stuck a towel in the window. 10 days into my 14 day stay they made it right. This was the second time I have stayed here, the first time was good, but this time was absolutely terrible. I don’t think I will stay here again next year.
Stayed 15 nights in Jan 2025

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay

Lovely staff , great location , rooms clean and spacious but could do with new beds not the most comfortable
Stayed 2 nights in Jan 2025

8/10 Good

Stuart

Stayed 3 nights in Jan 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vlose to town centre and all basic needs met well.

Stayed 4 nights in Jan 2025

10/10 Excellent

Leopatra

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 1 night in room c23 was on first floor in private court yard lovely spacious room with everything we needed well equipped ..shower was amazing ..right in the centre of the town everything was within walking distance ..highly recommend will definitely be staying again Staff friendly and helpful
Stayed 1 night in Jan 2025

8/10 Good

Paul

Stayed 1 night in Jan 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in the two bed apartment. Very nice and modern apartment with tea, coffee and milk provided. Would book it again
Stayed 1 night in Jan 2025

6/10 Okay

Thombizodwa

Stayed 3 nights in Jan 2025

10/10 Excellent

Louise

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Sian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, courtyard room did not feel safe for a lone traveller. Bed room door opened straight onto outdoor courtyard, which was open to a public road. The lock on the door was not sufficient for an external door.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort

Nice Little Hotel

When we stayed overnight, the hotel was undergoing renovations in areas, which, without sounding too negative, it does need it from the age of the property, but we can appreciate they are undertaking this while still trying to operate the business. The staff were lovely and helpful throughout. The accomodation is located primarily in a courtyard area, which has a unique feel. We did have to be moved rooms as the new heating in the room we were allocated wasn't working. I did like the first room for the huge amount of space, but the second had a nicer bed and working heating, so it was certainly a well received swap. Even so, the entry walls are stripped of wallpaper, signs of a work in progress, hopefully something that will be sorted before next year. The rooms do have a microwave and fridge, so you do have facilities to cook and store food, which is a rare treat. We had a peaceful night's sleep and an easy checkout, which is always key to a good stay. The hotel location is right in the middle of the Gloucester shopping district, so you do have easy access to eateries and retail. Despite renovations, I would still recommend the place for location, facilities and friendliness.
Stayed 1 night in Nov 2024

10/10 Excellent

I

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay during the floods

Lovely room. Nice to have a fridge
Stayed 1 night in Nov 2024

8/10 Good

Mrs

Business traveller
Liked: Property conditions & facilities, room comfort

Great Location

Great Location!! Rooms are newly refurbished and have microwave& fridge which was very useful.
Stayed 3 nights in Nov 2024

8/10 Good

Jannette

Travelled with group
Liked: Cleanliness
hotel really good value and in the middle of town.
Stayed 1 night in Nov 2024