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Blue Heron Motel

3.5 star property

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Photo gallery for Blue Heron Motel

Family Room, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Exterior
Property grounds
Reception
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Laundry
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2323 Gold Coast Highway, Mermaid Beach, QLD, 4218
  • Place, Mermaid Beach
    ‪3 min walk‬
  • Place, Nobby Beach
    ‪5 min walk‬
  • Place, Pacific Fair Shopping Centre
    ‪3 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪20 min drive‬

Room options

View all photos for Family Room, Non Smoking

Family Room, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Family Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Single Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | View from room

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(17 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking

Deluxe Double Room, 1 Queen Bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Double Room, 1 Queen Bed, Non Smoking

9.8 out of 10
Exceptional
(42 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room

Shower, hair dryer, towels

Deluxe Queen Room

  • Sleeps 2

View all photos for Large Family Room

Shower, hair dryer, towels

Large Family Room

  • Sleeps 5

View all photos for Twin Room

Shower, hair dryer, towels

Twin Room

  • Sleeps 2

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About this property

Blue Heron Motel

Salt air and outdoor pool, near The Star Gold Coast
Guests at this beach motel will appreciate convenient on-site amenities such as barbecue grills and a picnic area.
Blue Heron Motel offers 14 air-conditioned accommodations with espresso makers and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with digital channels and Netflix. Additionally, rooms include free newspapers and complimentary bottles of water.

Recreational amenities at the motel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Blue Heron Motel's great location gets high marks from our customers. During your stay, you're just a quick walk from Mermaid Beach. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • On-site recreation includes fitness classes
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from The Star Gold Coast and 7 minutes from Carrara Markets
As a guest of Blue Heron Motel, you'll find an outdoor pool, a terrace, and barbecue grills. Public spaces have free WiFi. Blue Heron Motel also features tour/ticket assistance, a garden, and a picnic area. Self parking is free.

This 3.5-star Gold Coast motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Fitness classes
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 1 floor
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 30.00
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s breakfast service is available only by reservation and must be requested in advance of arrival. Breakfast is served in guestrooms.

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Ocean Blue Mermaid Beach
Ocean Blue Motel
Ocean Blue Motel Mermaid Beach
Blue Heron Motel Mermaid Beach
Blue Heron Mermaid Beach
Blue Heron Motel Motel
Blue Heron Motel Mermaid Beach
Blue Heron Motel Motel Mermaid Beach

Reviews

Blue Heron Motel Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 351 out of 423 reviews
Rating 8 - Good. 57 out of 423 reviews
Rating 6 - Okay. 9 out of 423 reviews
Rating 4 - Poor. 2 out of 423 reviews
Rating 2 - Terrible. 4 out of 423 reviews

Reviews

8/10 Good

Mary Rose

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this motel as rooms all on the ground floor. Roo.s have been refurbished clean & modern. Walk in shower, coffee pod machine, microwave etc. Staff greet you with friendliness & very helpful. Lovely pool area also. Motel just has a lovely feel to it. Also massage therapist on site.
Stayed 2 nights in Aug 2025

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Wan Noria

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Wifi was good..bed comforts,everything we need is nearby. But parking to far if carrying to many stuff.
Stayed 1 night in Aug 2025

10/10 Excellent

Opi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ziah, Diddillibah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super awesome staff, got an early check in booking literally 12 hours before. Would stay again
Stayed 1 night in Aug 2025

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Comfy rooms. Great bathroom/shower. Pool at the door. Not enough parking in parking lot but street parking was fine. It's August 2025 and they're building tram tracks outside at night. I heard a little noise here and there but overall, pretty good. I'd stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great location for us and was excellent value.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 2 nights in Jul 2025

10/10 Excellent

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I really happy with our stay. We were in room 10 and it was very peaceful and quiet. Comfy bed and good water pressure in shower :) everything you need for a stay short or long.
Stayed 1 night in Jul 2025

10/10 Excellent

Sean, Singelton Heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean tidy staff friendly and helpful with late checkin Close to beach Over all would recommend and would go back there agin Stayed 3 nights 👍
Stayed 3 nights in Jul 2025

6/10 Okay

Joe

Travelled with family and small children
Liked: Cleanliness
Property has been renovated and is presentable. We book for a family of 5. The space is abit tight compare to the photos. Wish the toilet had an exhaust fan as room become humid after a warm shower. Bed is comfortable and fit all 5 of us but the construction that had been going on infront of the hotel goes from late to early morning during our stay. Vibration and noise just too much. We wish we were told before this on their website
Stayed 3 nights in Jul 2025

10/10 Excellent

Jill

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of booking and self automated check in/out options.
Stayed 1 night in Jul 2025

10/10 Excellent

Kyle

Stayed 1 night in Jul 2025

8/10 Good

Darryl, Melbourne

Liked: Property conditions & facilities
Staff were great A+ but all the infrastructure works but it hard to get in and out
Stayed 4 nights in Jul 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quant. Arrived after hours but the staff were very friendly, even for a Sunday night. Highly recommended.
Stayed 1 night in May 2025

8/10 Good

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for the price. The whole area is under construction and has been for a while but it is still relatively quiet.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean room. Fresh towels and coffee pods. Pool was amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Justine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh, clean motel with everything you need.
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Rebecca

Stayed 1 night in Feb 2025

10/10 Excellent

Keiko

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding, modest little gem: great value for money; comfortable; very clean and recently updated; our room was quiet and secure; air con worked well; well-appointed for a one or 2 night stay with bar fridge, crockery / cutlery / glassware / bottled water / little treats / tea, coffee and milk / toaster / microwave; very friendly staff on check-in; great wi-fi; free on-site parking. Honestly, leaves other motels to shame - THIS is how it's done ! Would highly recommend. Thank you
Stayed 1 night in Feb 2025

10/10 Excellent

Lucy

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025