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Nightelier Mermaid Waters

3.5 star property
VIP Access

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Photo gallery for Nightelier Mermaid Waters

A buffet with various fruits and vegetables.
An indoor dining area with tables and chairs, a staircase leading to an upper level, and a wall with greenery.
A hotel reception area with a marble counter, wooden paneling, and a large screen displaying the restaurant menu.
A poolside area with lounge chairs, a swimming pool, and a sunset sky.
A hotel entrance with a covered area, columns, and a parking lot with cars.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD, 4218
  • Place, Pacific Fair Shopping Centre
    ‪15 min walk‬
  • Place, The Star Gold Coast
    ‪6 min drive‬
  • Place, The Oasis
    ‪6 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Accessible Studio King

A hotel room with a bed, desk, chair, TV, and a window with curtains.

Accessible Studio King

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Family

A hotel room with two beds, a desk, a TV, and a view of palm trees.

Studio Family

9.4 out of 10
Exceptional
(18 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Studio Family Spa

A hotel room with two beds, a small table, and two wall-mounted paintings.

Studio Family Spa

9.2 out of 10
Wonderful
(5 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Studio King

A hotel room with a large bed, a desk, a television, and a window with curtains.

Studio King

9.2 out of 10
Wonderful
(97 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Mermaid Suite

A hotel room with a bed, desk, TV, and artwork.

Mermaid Suite

  • Sleeps 5
  • 1 Double Sofa Bed and 2 King Beds
  • Free Wi-Fi

View all photos for Studio King Room

A modern hotel room with a large bed, a desk, a chair, and a sofa.

Studio King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Twin Queen

A hotel room with two beds, a small table with a remote control, and abstract wall art.

Studio Twin Queen

9.0 out of 10
Wonderful
(23 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Mermaid Suite

A hotel room with a bed, a small table, and a wall with a mosaic pattern.

Mermaid Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Accessible Studio King

A hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

Accessible Studio King

9.2 out of 10
Wonderful
(15 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio King or Twin Single

A hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

Studio King or Twin Single

8.4 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Nightelier Mermaid Waters

This hotel features a golf course, an outdoor pool and a restaurant. Free buffet breakfast and free self parking are also provided. Other amenities include a bar/lounge, concierge services and dry cleaning.
Nightelier Mermaid Waters offers 104 accommodations with espresso makers and a safe. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include free newspapers and complimentary bottles of water. Housekeeping is provided on a daily basis.
Guests can play rounds at the 9-hole golf course. Other recreational amenities include an outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Nightelier Mermaid Waters gets high marks from our customers. During your stay, you'll be within walking distance of Pacific Fair Shopping Centre. You'll find features such as free self-parking, plus an outdoor pool and a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute drive from The Oasis and a few minutes from The Star Gold Coast
Nightelier Mermaid Waters offers its guests a golf course and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

Barbecue grills, an arcade/games room, and tour/ticket assistance are also featured at Nightelier Mermaid Waters. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Gold Coast hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Brasserie – This family restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transport

  • Free covered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie

Things to do

  • 9-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mermaid Waters Quality Hotel
Quality Hotel Mermaid Waters
Quality Mermaid Waters
Quality Hotel Mermaid Waters Gold Coast
Quality Inn Mermaid Waters
Quality Hotel Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel
Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

Nightelier Mermaid Waters Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 616 out of 1015 reviews
Rating 8 - Good. 294 out of 1015 reviews
Rating 6 - Okay. 68 out of 1015 reviews
Rating 4 - Poor. 18 out of 1015 reviews
Rating 2 - Terrible. 19 out of 1015 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel have stayed here a number of times and great breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and amazing atmosphere everything about the place is amazing
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Dipesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful food was nice
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, love that parking is limited access and enclosed, all the amenities I need in one place, will stay here again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast was very nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and tidy,management are very accomodating friendly staff really enjoyed my husband and i.highly reccommend
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast and comfy bed
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tegan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a family of 5 it ticked all the boxes. Pool, dining, the room was excellent. Breakfast was delicious!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast was great.....good location
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Noella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complementary breakfast, clean and comfortable room, property had nice decorations, lots of free parking.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Maria

Good value for money. Very attentive staff.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely wonderful!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great affordable option.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far from shops, pool, short drive to beach.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast and very friendly staff
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and close to beaches
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Rhoda

great breakfast
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big comfortable and clean room Staff very helpful and friendly. Breakfast included and delicious
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful, rooms are a good size and the pool is great for the kids, they loved the slide.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD FACILITIES, SPACEOUS ROOM, GOOD BREAKFAST PROVIDED.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

christine

Liked: Cleanliness, staff & service, amenities
Great room and great hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay, the breakfast was soo delicious, and plenty of choices.. it was perfect
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet rooms. Kids loved the pool.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic rooms and pool area. Staff are very polite and helpful and made us feel welcome. It’s a great family hotel
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location (close to Pacific Fair - main bus route), clean rooms, free parking, friendly service, good breakfast - however did need to request replacement items as they ran out.
Stayed 7 nights in Apr 2026