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The Towers Chevron Renaissance Holidays Gold Coast

3.5 star property

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Photo gallery for The Towers Chevron Renaissance Holidays Gold Coast

Indoor pool, 2 outdoor pools, pool loungers
Apartment, 3 Bedrooms, 2 Bathrooms | Living area | Flat-screen TV
Exterior
Front of property
Beach nearby, white sand

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included

Explore the area

View in a map
23 Ferny Avenue, Surfers Paradise, QLD, 4217
  • Place, Chevron Renaissance
    ‪1 min walk‬
  • Place, Cavill Avenue
    ‪2 min walk‬
  • Place, Surfers Paradise Beach
    ‪7 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪32 min drive‬

Room options

View all photos for Comfort Apartment, 1 Bedroom

Comfort Apartment, 1 Bedroom | Individually decorated, individually furnished, laptop workspace

Comfort Apartment, 1 Bedroom

  • Water view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Apartment, 2 Bedrooms, Kitchen, Tower

Classic Apartment, 2 Bedrooms, Kitchen, Tower | Individually decorated, individually furnished, laptop workspace

Classic Apartment, 2 Bedrooms, Kitchen, Tower

  • Water view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 3 Bedrooms, 2 Bathrooms

Apartment, 3 Bedrooms, 2 Bathrooms | Individually decorated, individually furnished, laptop workspace

Apartment, 3 Bedrooms, 2 Bathrooms

  • Water view
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed and 4 Single Beds

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About this property

The Towers Chevron Renaissance Holidays Gold Coast

2 outdoor pools, a full-service spa and an indoor pool are available at this apartment building. Free WiFi in public areas and free self parking are also provided. Other amenities include a nightclub, a fitness centre and a sauna. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as a washer/dryer and a sitting area. Housekeeping is not available.
The Towers Chevron Renaissance Holidays Gold Coast offers 107 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and coffee/tea makers. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers. Flat-screen televisions come with premium cable channels.

2 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.
During your stay at The Towers Chevron Renaissance Holidays Gold Coast, you're just a quick walk from Chevron Renaissance. Free WiFi in public areas, free self-parking and 2 outdoor pools are available. This comfortable apartment building has 107 apartments over 39 floors. Each apartment offers a kitchen and a washer/dryer.
  • Each apartment offers a kitchen, a washer/dryer and a balcony
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the indoor and 2 outdoor pools or soak in the 2 hot tubs
  • Treat yourself to hydrotherapy, hot stone massages or aromatherapy at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Chevron Renaissance and Cavill Avenue
The Towers Chevron Renaissance Holidays Gold Coast offers its guests a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with an indoor pool and a sauna. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. A children's pool, a nightclub, and a fitness centre are also featured at the family-friendly The Towers Chevron Renaissance Holidays Gold Coast. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Gold Coast apartment.

Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • 2 hot tubs
  • 2 outdoor pools
  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Full-service spa
  • Heated pool
  • Hot stone massages
  • Hydrotherapy
  • Indoor pool
  • Manicures/pedicures
  • Outdoor treatment areas
  • Pool loungers
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Family friendly

  • Children's pool
  • Cot: AUD 50 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 25 per day

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • Flat-screen TV with premium cable channels
  • Nightclub

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace
  • Walkway to water
  • Yard

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Computer station
  • Conference centre
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Electrical adapters
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Iron/ironing board
  • Luggage storage
  • Newspapers in lobby (surcharge)
  • No housekeeping service
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Near a health/beauty spa
  • Near a metro station
  • Near a zoo
  • Near an outlet shopping centre
  • Near the airport

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Gym
  • Heated pool
  • Helicopter/aeroplane tours
  • Shopping
  • Casino nearby
  • Ecotours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Hunting nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Spelunking nearby
  • Theme park nearby
  • Windsurfing nearby
  • Winery tours nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 107 units
  • 3 buildings
  • 39 floors
  • Access via exterior corridors
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Traditional architecture

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.
  • Cots (infant beds) are available for AUD 50.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 50.0 per stay
  • Rollaway bed fee: AUD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the apartment before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Towers Chevron Renaissance Holidays Gold Coast
Towers Chevron Renaissance Holidays Gold Coast
Towers Chevron Renaissance Holidays Gold Coast Apartment
Towers Chevron Renaissance Holidays Gold Coast Surfers Paradise
The Towers Chevron Renaissance Holidays Gold Coast Apartment
Towers Chevron Renaissance Holidays Gold Coast Apartment
Towers Chevron Renaissance Holidays Gold Coast Surfers Paradise
Apartment The Towers Chevron Renaissance Holidays Gold Coast

The Towers Chevron Renaissance Holidays Gold Coast Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 14 reviews
Rating 8 - Good. 5 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 3 out of 14 reviews
Rating 2 - Terrible. 2 out of 14 reviews

6.8/10

Cleanliness

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Room comfort

Review July 2020

The room was what was needed ie 2 bed, 1 bath and close to everything. The downside was that soon after entering the room, we found the bathroom sink was blocked and as a result, unusable for our trip. A note was left for the Property Manager advising of the issue upon us leaving.
Stayed 5 nights in Jul 2020
Verified

8/10 Good

rita

Liked: Cleanliness, room comfort, communication
Great staff, very helpful... apartment very clean and comfortable...
Stayed 3 nights in Oct 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
The spa was not hot enough as a spa should be. The other spa was closed
Stayed 4 nights in Jul 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities, communication
It was very dirty, alot of german insects all over the kitchen benches and the bathroom. I couldnt even make a dish as i felt disgusted.
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect place to stay in surfers. Walking distance to almost everything
Stayed 4 nights in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Was very central to everything. Unit was in need of a fresh coat of paint, every wall was marked and damaged. Asked front desk how to get to coles and was told to go outside and walk through a carpark when there was direct lift access from building to the shops.
Stayed 4 nights in Jul 2021
Verified

4/10 Poor

Verified traveller

Liked: Amenities
Disliked: Communication
View over to the beach was great as is the location. The kitchen was tiny and the kettle didn’t work so I had to go down to reception in another building to get another one. The air con/ heating was not working. The booking was made with free parking but it turns out it is free depending on availability. There is not a car park allocated to your apartment so you just cruise around all levels of the car park and hope you find one. If you don’t, you’re helpfully advised there is paid parking nearby. The girls on reception were lovely and any issues were not their fault - just the way Mantra does things apparently. We are locals and were generally disappointed with our 3 nights there.
Stayed 3 nights in May 2021
Verified

6/10 Okay

Verified traveller

Liked: Communication
Great location and very convenient to shops and the strip. Apartment was a little on the run down side of things. The view was amazing!
Stayed 5 nights in Apr 2021
Verified

6/10 Okay

Verified traveller

Liked: Amenities
Pool & spa excellent Location excellent Apartment was very big :) TV Foxtel wasn’t working Room wasn’t clean enough
Stayed 3 nights in Apr 2021
Verified

2/10 Terrible

Kylie

Disliked: Room comfort, communication

NO PARKING Available

Reception was closed for the day when we arrived. Checkin process using the phone at front reception was fine however the rules of checking in with id and credit card within certain times was a real pain, as we had organized activities the next morning. The most annoying part was that we specifically booked this place as it had free parking. However each night we got home there was no parking available. We parked behind other cars all lined up against a wall and put a note on the dash explaining why we were parked there and all contact details. woke in the morning to find an aggressive sticker on the car that left damage to my 2week old car! SO ANGRY! No explanation from staff except to say that because their boom gates were broken people were parking in spaces they were not allocated.
Stayed 3 nights in Feb 2021
Verified

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
The apartment furniture was dirty, a lamp was broken and left on the coffee table. Light fittings were out in the bathroom. We paid for a beach view and got a very partial view from one small verandah.
Stayed 5 nights in Jan 2021
Verified

4/10 Poor

Belinda

Liked: Property conditions & facilities
Disliked: Amenities
Chevron Towers are in a great central location and we found the 2 bedroom apartment to be comfortable. The downside was the amenities. There are 3 apartment towers all using the same carousel entrance and reception. Checking in was a nightmare in terms of gaining the keys and moving to the car park. We arrived at 1:50 and weren’t unpacked in our room until 4pm. The car park line up with garage problems was very frustrating. There are also no luggage trolleys. We also found the lifts a problem. Just four lifts in Tower 2 and often only 2 were working. On a Wednesday morning at 9:30, it took 45 minutes for our group of 5 to get downstairs. We had to split up in order to fit in crowded lifts. Trying to get in a lift with a pram at that time was near impossible. The resort pool area is very nice. The kids really enjoyed it, however it was disappointing that during our entire 5 day stay, the indoor pool and spa area were closed. We weren’t expecting this and we would have enjoyed using them in the wet weather. Next time, I would rather stay in a different Mantra hotel without the three towers that clearly can’t cope with the volume of guests.
Stayed 4 nights in Dec 2020
Verified

4/10 Poor

Jo

Liked: Amenities
Pools are nice. No sleep the whole time as garbage chute on other side of bed head. Room not the cleanest.
Stayed 4 nights in Oct 2020
Verified

8/10 Good

Verified traveller

Stayed 3 nights in Sep 2020