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Tropicana Motel

3.5 star property

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Photo gallery for Tropicana Motel

Shopping centre
Beach nearby
Shopping centre
Loft | Living area | 40-inch LED TV with digital channels
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
2595 Gold Coast Highway, Mermaid Beach, QLD, 4218
  • Place, Pacific Fair Shopping Centre
    ‪3 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪14 min walk‬
  • Place, The Star Gold Coast
    ‪14 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪25 min drive‬

Room options

View all photos for Queen Motel Suite

Queen Motel Suite | Iron/ironing board, free WiFi, bed sheets

Queen Motel Suite

7.6 out of 10
Good
(36 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Double

Family Double | Iron/ironing board, free WiFi, bed sheets

Family Double

8.0 out of 10
Very good
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 Queen Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Iron/ironing board, free WiFi, bed sheets

Triple Room

7.6 out of 10
Good
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Queen Room

Iron/ironing board, free WiFi, bed sheets

Standard Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Triple Room

Iron/ironing board, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Family Suite

Iron/ironing board, free WiFi, bed sheets

Family Suite

  • Sleeps 7
  • Free Wi-Fi

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Queen Beds

7.8 out of 10
Good
(16 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 Bedroom

Room, 1 Bedroom | Iron/ironing board, free WiFi, bed sheets

Room, 1 Bedroom

8.6 out of 10
Excellent
(4 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Queen Room

Iron/ironing board, free WiFi, bed sheets

Superior Queen Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Family Queen Room

Iron/ironing board, free WiFi, bed sheets

Family Queen Room

  • Sleeps 6
  • Free Wi-Fi

View all photos for House

House | Living area | 40-inch LED TV with digital channels

House

  • 160 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds
  • Free Wi-Fi

View all photos for Loft

Loft | Living area | 40-inch LED TV with digital channels

Loft

10.0 out of 10
Exceptional
(1 review)
  • 140 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for House

Iron/ironing board, free WiFi, bed sheets

House

  • Sleeps 6
  • Free Wi-Fi

View all photos for Family Apartment

Iron/ironing board, free WiFi, bed sheets

Family Apartment

  • Sleeps 8
  • Free Wi-Fi

Loft

  • Sleeps 8
  • Free Wi-Fi

One-Bedroom Room

  • Sleeps 6
  • Free Wi-Fi

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About this property

Tropicana Motel

An outdoor pool, a snack bar/deli and express check-out are available at this motel. WiFi in public areas is free. Housekeeping is available once per stay.
Tropicana Motel offers 17 air-conditioned accommodations with a hairdryer and an iron/ironing board. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries.

This Gold Coast motel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 40-inch LED televisions come with digital channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the motel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Tropicana Motel. During your stay, you're just a quick walk from Pacific Fair Shopping Centre. Features include free WiFi in public areas, plus an outdoor pool and a snack bar/deli.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • Just a 4-minute walk from Pacific Fair Shopping Centre and 10 minutes on foot from The Star Gold Coast
There's a snack bar/deli on site. WiFi is free in public spaces. Tropicana Motel also features an outdoor pool and express check-out.

Smoking is allowed in designated areas at this 3.5-star Gold Coast motel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Outdoors

  • Outdoor furniture

Accessibility

  • No lift
  • Tile flooring in room

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 7:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

This property's breakage deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 7:00 PM and 7:00 AM.
Property Registration Number 98 612 823 515

We should mention

  • Pool access available from 9:00 AM to 5:00 PM
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served at Tropicana Motel.

Property is also known as

Tropicana Motel Mermaid Beach
Tropicana Mermaid Beach
Tropicana Motel Motel
Tropicana Motel Mermaid Beach
Tropicana Motel Motel Mermaid Beach

Tropicana Motel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 345 out of 824 reviews
Rating 8 - Good. 295 out of 824 reviews
Rating 6 - Okay. 98 out of 824 reviews
Rating 4 - Poor. 35 out of 824 reviews
Rating 2 - Terrible. 51 out of 824 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness
Friendly staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Iracema

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is tidy, and the staff are polite.
Stayed 2 nights in Jan 2026

8/10 Good

Darryl

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly receptionist
Stayed 2 nights in Jan 2026

6/10 Okay

Lorraine

Liked: Cleanliness, staff & service
The condition was great, except for the cockroaches.
Stayed 1 night in Jan 2026

6/10 Okay

Joanne

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room A needs a complete overhaul. The ceiling in the room has water stains and paint peeling, the walls looked like they needed cleaning or repainting and the window sills had bugs and dust on them. The bathroom ceiling was worse. It looked like it was going to collapse. The exhaust fan is in desperate need of a clean - full of dust. The mirror was masking taped to the wall. With no shower screen the floor got very wet and there was inadequate hanging space to dry out the floor mat. The pull out clothes line can't hold a drenched floor mat. The location of the motel is awesome though. Pacific Fair, the casino, the beach and the light rail all are within walking distance.
Stayed 2 nights in Jan 2026

10/10 Excellent

Diana

Travelled with family
Liked: Amenities
It is a convenient hotel near Broardbeach. The staff are courteous and the sheets, towels and everything is clean. The rooms could do with a makeover butt they are cheap so I'm satisfied.
First room of family room.
Kitchen of family room
Stayed 3 nights in Jan 2026

2/10 Terrible

Donald

Liked: Cleanliness, amenities
Not a 24hr receptoon. The reception person should know eating places near to their motel
Stayed 2 nights in Jan 2026

8/10 Good

Marcelo

Stayed 1 night in Jan 2026

6/10 Okay

Melissa

Travelled with partner
Liked: Cleanliness
Rooms are very basic but clean and tidy. Beds are not comfortable at all though. Parking was horrific! We had to park on the otherside of the highway and walk to and from the property. Location is easy walking to Pac Fair and Tram station. Very busy location and rooms aren't sound proofed. Pool is a nice touch but wasn't inviting at all. Staff checking in was nice. Staff checking out couldnt be bothered to look up. We stayed 2 nights. They charge extra for additional towels blankets etc. Not bad for budget accommodation on a one night stay but i have stayed at motels that charge less that had so much more value, atmosphere and amenities.
Stayed 2 nights in Jan 2026

4/10 Poor

Tony

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The room was clean but seriously spend some money on new proper mattress and pillows as the ones you have are disgusting.
Stayed 1 night in Jan 2026

2/10 Terrible

Samjhana

Stayed 3 nights in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
All good. Very convenient location. Highly recommended.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable. The fridge was a good size . The shower was great with excellent water pressure.
Stayed 2 nights in Jan 2026

8/10 Good

JORGE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was good ,
Stayed 4 nights in Dec 2025

8/10 Good

Matthew

Liked: Cleanliness
Good value at peak season. Small room, average bed. Great air-conditioning. Staff were very understanding when I slept in and checked out one hour late. A small $20 fee I believe was quite reasonable. Reception stayed open an extra hour to accommodate us. A five star, 3 star hotel
Stayed 1 night in Jan 2026

8/10 Good

Patrick

Travelled with group
Liked: Cleanliness, amenities
Easy enough of a place. It had all the modern cons, but it was over priced for what it is.
Stayed 3 nights in Dec 2025

8/10 Good

robert wain

Liked: Cleanliness
Clean enough good spot nice staff
Stayed 2 nights in Dec 2025

4/10 Poor

Sujan

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very stuffed rooms, a lot of rules, they dont even give you complimentory cold water. Good thing- welcoming receptinist, central location and availibility of parking.
Stayed 1 night in Dec 2025

10/10 Excellent

Vinícius

Stayed 1 night in Nov 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, amenities were provided. Overall excellent experience
Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service
It’s ok for short stays
Stayed 1 night in Dec 2025

2/10 Terrible

Zen

Stayed 2 nights in Dec 2025

4/10 Poor

Ian

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
dangerous steps leading up to our room; cockroaches in the room...
Stayed 1 night in Nov 2025

10/10 Excellent

Manu

Stayed 4 nights in Nov 2025