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Voco Gold Coast

4.5 star property

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Photo gallery for Voco Gold Coast

Premium bedding, minibar, in-room safe, desk
Point of interest
Premium bedding, minibar, in-room safe, desk
3 restaurants, breakfast served
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
31 Hamilton Avenue, Surfers Paradise, QLD, 4217
  • Place, SkyPoint Observation Deck
    ‪1 min walk‬
  • Place, Surfers Paradise Beach
    ‪5 min walk‬
  • Place, Cavill Avenue
    ‪7 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪27 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View | Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(11 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mountain View

Premium Room, 1 King Bed, Mountain View | Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Mountain View

9.0 out of 10
Wonderful
(6 reviews)
  • River view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(32 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(32 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Ocean View

Free toiletries, hair dryer, towels

Standard Room, 2 Double Beds, Ocean View

8.6 out of 10
Excellent
(30 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

Free toiletries, hair dryer, towels

Standard Room, 2 Double Beds, City View

8.0 out of 10
Very good
(74 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

9.4 out of 10
Exceptional
(24 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Double Beds, Ocean View

View from room

Premium Room, 2 Double Beds, Ocean View

9.8 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Mountain View

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Mountain View

8.8 out of 10
Excellent
(6 reviews)
  • Mountain view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Voco Gold Coast

3 restaurants, 2 outdoor pools and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Voco Gold Coast offers 389 accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with premium digital channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the breakfast at Voco Gold Coast. During your stay, you'll be connected to the convention centre and just a quick walk from Surfers Paradise Beach. Features include free WiFi in public areas, plus 2 outdoor pools and 3 restaurants.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from SkyPoint Observation Deck and 5 minutes on foot from Surfers Paradise Beach
Voco Gold Coast offers its guests 2 outdoor swimming pools and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 9 meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Voco Gold Coast. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Gold Coast hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Waves Buffet Restaurant – This buffet restaurant only serves breakfast. Reservations are required.
Cliffords Grill & Lounge – This restaurant only serves dinner. A children's menu is available. Reservations are required. Open selected days.
Social House – This bar serves breakfast, brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cliffords Grill & Lounge
  • Social House
  • Waves Buffet Restaurant

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Children's toys
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 39.00 for adults and from AUD 19.50 for children
  • Self-parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Hotel Watermark
Watermark Hotel Surfers Paradise
Watermark Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel
VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise
VOCO Gold Coast Formerly Watermark Surfers Paradise
VOCO Gold Coast Formerly Watermark
VOCO Gold Coast Formerly Wate
voco Gold Coast formerly Watermark Hotel IHG Hotel
voco Gold Coast formerly Watermark IHG Surfers Paradise
voco Gold Coast formerly Watermark IHG
Watermark Hotel Spa
VOCO Gold Coast (Formerly Watermark)
Voco Gold Coast Watermark Ihg

Voco Gold Coast Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 557 out of 1000 reviews
Rating 8 - Good. 273 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Joseph

Stayed 5 nights in Dec 2025

8/10 Good

khaliun

Stayed 1 night in Dec 2025

10/10 Excellent

Kushil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yea. I stayed here in 2016 when this hotel was called WaterMark. This is a great clean place to in Surfers Paradise
Stayed 1 night in Dec 2025

10/10 Excellent

Ashish

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 4 nights in Dec 2025

10/10 Excellent

Greg

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Anita

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Our room was overlooking the beach with clear ocean views. Voco offers a range of dining options which are reasonably priced. Hotel staff are generally very friendly and accommodating. We had a couple of housekeeping issues which were quickly resolved by staff, which demonstrated fantastic management! I love the convenience Voco offers in terms of close proximity to the beach, shopping and restaurants. This hotel is very family friendly and great when travelling with kids! Thank you Voco for the warm welcome.
Stayed 5 nights in Dec 2025

10/10 Excellent

Ilona

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great well located property, very friendly helpful staff and fabulous breakfast with many options to please everyone.
Stayed 2 nights in Dec 2025

4/10 Poor

clayton, Russell Lea

Liked: Amenities, property conditions & facilities
Room service took 1 hour and 20mins Incorrect toilet seats used on toilet
Stayed 1 night in Dec 2025

10/10 Excellent

Ashleigh

What a great stay from check in to super comfy pillows and bed, everything we needed was
Stayed 3 nights in Dec 2025

10/10 Excellent

Manjinder

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable, great breakfast, excellent service and close to everything..
Stayed 5 nights in Dec 2025

10/10 Excellent

Josh

Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was ready earlier than expected which was great as we wanted to decorate the room for our daughter’s birthday with some balloons before she arrived. The staff were lovely as even gave our daughter a little sweet treat to celebrate her birthday! We will definitely stay again . Great location too!
A lovely birthday gesture from the staff
Stayed 1 night in Oct 2025

2/10 Terrible

J

Stayed 1 night in Dec 2025

4/10 Poor

Penny

Disliked: Staff & service, amenities
The shower didn't work
Stayed 1 night in Dec 2025

8/10 Good

Keong

Liked: Cleanliness, staff & service
staff good
Stayed 2 nights in Nov 2025

8/10 Good

Keong

BF good
Stayed 1 night in Nov 2025

10/10 Excellent

Navjyot

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast was not included. 2nd time staying at the same hotel. love it
Stayed 11 nights in Aug 2025

10/10 Excellent

Matic

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. Staff was very polite. Highly recommended to stay in your hotel
Stayed 2 nights in Dec 2025

6/10 Okay

Sanjeeb

Travelled with family and small children
Liked: Cleanliness
Room was good. Its okay to stay here.... Buffet breakfast is good too. But coffee was bad.
Stayed 1 night in Dec 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location for beach, restaurants and shops. Two pools and a hot tub. Breakfast buffet was great. Would recommend. Hotel is right on the tram line which makes it simple to get to south broadbeach or the other way to main beach.
Stayed 2 nights in Nov 2025

10/10 Excellent

Amber

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
It was a lovely clean fully functional room with a lovely bath and a beautiful view from the bed
Stayed 1 night in Nov 2025

10/10 Excellent

Abdul fahim

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Sep 2025

10/10 Excellent

Rosario

Liked: Cleanliness, amenities, property conditions & facilities
Very clean staff were amay
Stayed 1903 16/112025 21/11/2025
Stayed 4 nights in Nov 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a great location and beautiful inside.
Stayed 1 night in Nov 2025