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Mercure Goulburn

4.5 star property

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Photo gallery for Mercure Goulburn

Relax in a spacious lounge area with sofas, armchairs, and round tables, offering views of the surrounding area.
Two single beds with dark headboards and white bedding, a seating area with a chair and table, and a large window with sheer curtains.
Stunning building with a glass facade reflecting the surroundings, complemented by a stone retaining wall and beautifully landscaped grounds.
Enjoy meals in this dining area with a long table and views of the surrounding area.
Relax in the lounge area with sofas, armchairs, and round tables, offering a view of the surrounding area.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Laundry

Explore the area

View in a map
2 Lockyer Street, Goulburn, NSW, 2580
  • Big Merino
    ‪1 min walk‬
  • Back To The Arcade
    ‪14 min walk‬
  • Goulburn Base Hospital
    ‪5 min drive‬

Room options

Superior Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 1 Bedroom

Relax in a spacious room with a large bed, desk, and flat-screen TV, offering a view of the outdoors.

Apartment, 1 Bedroom

9.6 out of 10
Exceptional
(9 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Relax in a spacious room with a large bed, flat-screen TV, and comfortable leather armchair.

Superior Room, 1 Queen Bed

9.4 out of 10
Exceptional
(40 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 King Bed, Jetted Tub

Relax in a spacious room with a large bed, seating area, and kitchenette, perfect for a comfortable stay.

Privilege, Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Enjoy a comfortable stay with a functional workspace and dining area, featuring a glass-top table and beverage options.

Privilege, Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Multiple Beds

Two single beds with dark headboards and white bedding, a seating area with a chair and table, and a large window with sheer curtains.

Superior Room, Multiple Beds

9.8 out of 10
Exceptional
(21 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Similar properties

Experience the contemporary design of this stylish space, featuring a bar area and a railing offering a view of the lower level.

Best Western Plus Goulburn

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
4.6 out of 5, Wonderful, (1000)
The price is CHF 109
for 1 room
includes taxes & fees
22 Aug - 23 Aug
Best Western Plus Goulburn

About this property

Mercure Goulburn

Suburban motel with restaurant and bar/lounge
This smoke-free motel features a restaurant, a bar/lounge and a conference centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning. Change of towels is available on request
Mercure Goulburn offers 74 accommodations with minibars and coffee/tea makers. Beds feature premium bedding. Plasma televisions come with premium digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mercure Goulburn. During your stay, you're just a quick walk from Big Merino. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy international cuisine while dining at Edge Bar & Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Big Merino and 13 minutes on foot from Back To The Arcade
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. The business-friendly Mercure Goulburn also features a garden, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This 4.5-star Goulburn motel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM.
Edge Bar & Restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Farsi, French, Hindi, Italian, Polish, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Street parking available
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; AUD 25 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Edge Bar & Restaurant

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 25 for adults and from AUD 15 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Best Western Trappers
Best Western Trappers Motor
Best Western Trappers Motor Goulburn
Best Western Trappers Motor Inn
Best Western Trappers Motor Inn Goulburn
Trappers Motor Inn
Mercure Goulburn Motel
Mercure Goulburn
Mercure Goulburn Motel
Mercure Goulburn Goulburn
Mercure Goulburn Motel Goulburn

Mercure Goulburn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 624 out of 1001 reviews
Rating 8 - Good. 281 out of 1001 reviews
Rating 6 - Okay. 57 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities

Disappointed

I have stayed here numerous time but this time we were in a room at The Retreat and there was no couch/lounge, the desk chair was very faded and worn. This was a big drop down in quality to the rooms we have previously stayed in and we were very disappointed as we had paid full price for the room. We will think about staying somewhere else the next time we are in Goulburn
Stayed 1 night in May 2025

10/10 Excellent

Ernest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2025

8/10 Good

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for us to stop at on the journey
Stayed 1 night in Apr 2025

10/10 Excellent

Lynnette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean place to stay. Restaurant and bar on site
Stayed 1 night in Apr 2025

10/10 Excellent

sandip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, clean, spacious and comfortable. Very friendly and helpful staff.
Stayed 1 night in Apr 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room size, with comfortable beds.
Stayed 1 night in Apr 2025

8/10 Good

Meagan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just stopped for a quick overnight stay on a drive from QLD to Victoria. The property presents like a motel in its layout and style. The room was clean with a nice decent shower however it did have a stale musky smell and amenities are very basic such as the shampoo and conditioner choice etc. the food we ordered for the kids from room service was good- couldn’t complain. Would stay here again.
Stayed 1 night in Apr 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Luke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Neal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quiet and convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at this hotel. It is close to the Hume Hwy, so it is convenient when on a road trip. Check-in is quick and friendly. The staff are great. The room I had was a Superior with multiple beds. The rooms are great, very nicely decorated and have plenty of space. The restaurant will not disappoint; the food and wine were excellent, as was the service. Parking for cars is great. I had a long tray truck, and on the first visit, I parked in the street, and this visit, I parked in the truck stop opposite, so if you have a large vehicle, parking is not an issue. I will be staying here again when I need a stop-off.
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Room Plus Free Parking

Very comfortable room plus free parking which is always an asset. Good selection at breakfast. In an ideal location in South Goulburn. Room was very quiet even next to a busy truck location.
Stayed 4 nights in Mar 2025

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very clean, quiet and pleasant place to stay. Loved having the dining experience, for both breakfast and dinner, food was delicious and staff were wonderful. Would definitely stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Anne

Stayed 1 night in Mar 2025

8/10 Good

HARRY

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced, clean and tidy, peaceful, wonderful shower and comfy bed all made for a lovely stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and clean. Convenient parking at the door.
Stayed 1 night in Mar 2025

8/10 Good

Phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round comfortable stay with attentive staff and particulaly good breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

JIM

Liked: Cleanliness, staff & service, property conditions & facilities
Treated smokers like human beings
Stayed 1 night in Mar 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service
Beds are old and need replacing
Stayed 1 night in Mar 2025

8/10 Good

Bella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Noisy front room....

Beautiful appointed room, but the oversight of having the masterbed in the kitchen is odd. We were in room 149, close to the road, with all morning hotel traffic adding to a noisy experience. The fridge hummed loudly on and off all night. The easy fix would be to swap the single beds with the queen and move the adults into the separate room. Otherwise, all other factors were fine.
Stayed 1 night in Mar 2025