each night is worse than the one before. The smell in our rooms is horrible, and the hall smells way worse. the floor wasnât vacuumed. The fan hardly spins. There is only one trash can. People are screaming all night long. This is nothing like the pictures or the statements and especially nothing like Facebook portrays it. Towels on the floor were not replaced like it shows on the mirror. The only positive thing i can is that the sheets are soft. Beware of black mold. Spoke with the front desk at checkout and were spoken to so rudely!!
Breakfast hours are short. Very loud common areas despite âquiet hoursâ. Pool is not open which isnât disclosed until check in. 6pm check in was not upheld for reserved room so had to change rooms. Rooms are dated and dirty. Sink and tub didnât drain properly. Icy walkways. Unpleasant staff throughout.
Wish the tubing and the indoor pool was open.. thought it would be opened for winter but workers say both are only open for summer.. which is weird and i wish they would tell you this upfront on website prior to booking. Views were awesome kids liked the activities. Ice machine broke and they tried charging me 5.50 for a bag after i told them it was broken.