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West Inn NAU - Downtown Flagstaff

2.0 star property

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Photo gallery for West Inn NAU - Downtown Flagstaff

Standard Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, free WiFi
Front of property
Combined shower/bathtub, eco-friendly toiletries, towels, soap
Park view
Desk, laptop workspace, blackout curtains, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
820 West Route 66, Flagstaff, AZ, 86001
  • Place, Northern Arizona University
    ‪3 min walk‬
  • Place, High Country Conference Center
    ‪10 min walk‬
  • Place, Lowell Observatory
    ‪19 min walk‬
  • Airport, Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 1 Queen Bed

7.6 out of 10
Good
(44 reviews)
  • Mountain view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(15 reviews)
  • Mountain view
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

West Inn NAU - Downtown Flagstaff

Mountain motel with free parking, 4-minute walk to Northern Arizona University
Along with a 24-hour front desk, this smoke-free motel has express check-out and a garden. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
West Inn NAU - Downtown Flagstaff offers 30 air-conditioned accommodations with free toiletries and blackout curtains. This accommodation offers separate sitting areas. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Flagstaff motel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at West Inn NAU - Downtown Flagstaff. During your stay, you're just a quick walk from Northern Arizona University. You'll find features such as free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Services include luggage storage
  • On-site recreation includes a playground
  • Just a 4-minute walk from Northern Arizona University and a 5-minute drive from Lowell Observatory
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of West Inn NAU - Downtown Flagstaff, you'll find a garden and express check-out. WiFi is free in public spaces. Free self parking is available.

This Flagstaff motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured self parking on site
  • Secured, uncovered extended parking on site (USD 10 per night)
  • Limited on-site self parking

Things to do

  • Playground

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request) (for a fee)

Outdoors

  • Garden
  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 floor
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee: USD 20 for check-in between midnight and 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 26 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 10 per night
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee: USD 20 for check-in between midnight and 1:00 AM
  • Late check-out fee: USD 20 (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Budget Host Flagstaff
Budget Host Inn Flagstaff
Budget Host NAU Downtown Flagstaff
Budget Host NAU
West Nau Flagstaff Flagstaff
Hotel West Inn NAU Downtown Flagstaff
West Inn NAU - Downtown Flagstaff Motel
Budget Host Inn NAU / Downtown Flagstaff
West Inn NAU - Downtown Flagstaff Flagstaff
West Inn NAU - Downtown Flagstaff Motel Flagstaff

West Inn NAU - Downtown Flagstaff Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 201 out of 422 reviews
Rating 8 - Good. 86 out of 422 reviews
Rating 6 - Okay. 47 out of 422 reviews
Rating 4 - Poor. 34 out of 422 reviews
Rating 2 - Terrible. 54 out of 422 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs mopping and need bigger towels
Stayed 1 night in Nov 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service, amenities
Staff was great. Room was clean and bed was very comfortable. Amenities included fridge and microwave.
Stayed 1 night in Nov 2025

6/10 Okay

Maximiliano

Stayed 1 night in Nov 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty of parking. Spartan room but adequate. Quiet room
Stayed 1 night in Nov 2025

8/10 Good

Jon, Prescott

Liked: Cleanliness, staff & service, property conditions & facilities
For the price it was good, clean, quiet and right downtown
Stayed 1 night in Nov 2025

2/10 Terrible

Jovani

Disliked: Cleanliness, amenities, property conditions & facilities
I booked this for my son traveling to Phoenix. He checked-in. It was difficult to find the place and parking lot was not easy to find. He got to the room, took off his shoes and checked out the room only to find stains on the sheets and covers. He called me after taking pictures and FaceTiming a friend to tell me he can’t stay there. He packed up his stuff and took it to the car then complained to manager. He was told they were clean just stained. My son said that’s unacceptable and did not want to stay there. The guy told him this was the best value he’d get in Flagstaff and they were booked up that day and the next. My son was probably on the property about an hour and was refused a refund. I contacted Expedia and he told Expedia my son took a shower and was tin the room for an hour and they have video to prove it so that’s why they weren’t giving us a refund. Seriously, my son has records too and absolutely did not take a shower and was there long enough to document the conditions. Absolutely do not stay at this hotel- management are liars and the bed was stained - absolutely disgusting. Expedia did offer $25 key cash or what ever that is called as a courtesy but never confirmed if I was going to actually get it. I have never had any issues with Expedia or hotels until now! Very disappointed. Do not stay here!!!
Stayed 1 night in Nov 2025

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, amenities
Bugs everywhere very dirty in places that should be regularly maintained
Stayed 4 nights in Oct 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe area.
Stayed 1 night in Oct 2025

10/10 Excellent

Cameron

Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Stayed 4 nights in Oct 2025

10/10 Excellent

Skye

Stayed 1 night in Oct 2025

4/10 Poor

Gaspard

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
De l’urine autour des toilettes , des serviettes qui puent , un frigo fermé et éteint donc odeur horrible , des draps de dessous et protèges oreillers avec des auréoles !!! A éviter ++++ En plus ils n’ont pas voulu me changer de chambre , je pense que les autres étaient dans le même état !
Urines
Micro ondes
Stayed 1 night in Oct 2025

8/10 Good

Heather

Stayed 1 night in Oct 2025

10/10 Excellent

Cornelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

William

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
good budget minded hotel
Stayed 1 night in Oct 2025

8/10 Good

Travis

Stayed 1 night in Oct 2025

4/10 Poor

Oliver

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The lighting was glaring and awful. Three floodlights in the ceiling. The mattress was encased in a stiff plastic cover. The mattress was agreeably firm and would have been comfortable but for the cover. No glass of any type in the room. Two of the smallest pieces of soap I have ever seen and two similarly sized packets of shampoo made up the toiletries. Synthetic stone tile on the bathroom floor and shower walls appeared relatively new, although the grouting was not complete. The owner was very pleasant and steered me to an excellent restaurant downtown, Pato Thai Cuisine. I''m sure for something around the $100 mark, this room was $94, you can do better a be little closer to the downtown bar and restaurant district.
Stayed 1 night in Oct 2025

2/10 Terrible

Marilou

Stayed 1 night in Oct 2025

10/10 Excellent

Aaron

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room rate during the weekday is lower than other establishments which is good.
Stayed 1 night in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk manager was very friendly and welcoming. The room was very spacious and the bed very comfortable. Many eating options nearby.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andres

Stayed 2 nights in Oct 2025

10/10 Excellent

Samuel

Stayed 2 nights in Oct 2025

10/10 Excellent

Pedro, Nuevo Casas Grandes

Stayed 2 nights in Oct 2025

10/10 Excellent

Sage

Stayed 1 night in Oct 2025