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West Inn NAU - Downtown Flagstaff

2.0 star property

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Desk, laptop workspace, blackout curtains, free WiFi
Front of property
Standard Room, 1 Queen Bed | Desk, laptop workspace, blackout curtains, free WiFi
Combined shower/bathtub, eco-friendly toiletries, towels, soap
Free self-parking

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
820 West Route 66, Flagstaff, AZ, 86001
  • Place, Northern Arizona University
    ‪3 min walk‬
  • Place, Flagstaff City Hall
    ‪17 min walk‬
  • Place, Lowell Observatory
    ‪19 min walk‬
  • Airport, Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(46 reviews)
  • Mountain view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(15 reviews)
  • Mountain view
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

West Inn NAU - Downtown Flagstaff

Along with a 24-hour front desk, this smoke-free motel has express check-out and a garden. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
West Inn NAU - Downtown Flagstaff offers 30 air-conditioned accommodations with free toiletries and blackout curtains. This accommodation offers separate sitting areas. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Flagstaff motel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at West Inn NAU - Downtown Flagstaff. During your stay, you're just a quick walk from Northern Arizona University. You'll find features such as free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Services include luggage storage
  • On-site recreation includes a playground
  • Just a 4-minute walk from Northern Arizona University and 11 minutes on foot from High Country Conference Center
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of West Inn NAU - Downtown Flagstaff, you'll find a garden and express check-out. WiFi is free in public spaces. Free self parking is available.

This Flagstaff motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured self parking on site
  • Secured, uncovered extended parking on site (USD 10 per night)
  • Limited on-site self parking

Things to do

  • Playground

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request) (for a fee)

Outdoors

  • Garden
  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 floor
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee: USD 20 for check-in between midnight and 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 26 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 10 per night
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee: USD 20 for check-in between midnight and 1:00 AM
  • Late check-out fee: USD 20 (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Budget Host Flagstaff
Budget Host Inn Flagstaff
Budget Host NAU Downtown Flagstaff
Budget Host NAU
West Nau Flagstaff Flagstaff
Hotel West Inn NAU Downtown Flagstaff
West Inn NAU - Downtown Flagstaff Motel
Budget Host Inn NAU / Downtown Flagstaff
West Inn NAU - Downtown Flagstaff Flagstaff
West Inn NAU - Downtown Flagstaff Motel Flagstaff

West Inn NAU - Downtown Flagstaff Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 214 out of 439 reviews
Rating 8 - Good. 87 out of 439 reviews
Rating 6 - Okay. 50 out of 439 reviews
Rating 4 - Poor. 34 out of 439 reviews
Rating 2 - Terrible. 54 out of 439 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Shantell

Disliked: Cleanliness, property conditions & facilities, room comfort
Parking was easy and secure. My state was in January and upon arriving at the hotel the room heater was off. It was freezing in the room. When I turned on the heater, it would only go up to 72. It took about three hours for the room to get to a comfortable temperature. There were multiple hairs on the bathroom vanity, toilet and bathtub. There was also an open rapper left on the floor in the bathroom. The pictures online must have been right after a renovation because my room was filthy. The floorboards were dirty, the floors were dirty, overall the room felt dirty.
Stayed 1 night in Dec 2025

8/10 Good

Andres

Travelled with group
Liked: Cleanliness, staff & service
Ac kept me warm parking easy room clean
Stayed 2 nights in Dec 2025

10/10 Excellent

Rocky

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, and great communication!
Stayed 4 nights in Dec 2025

10/10 Excellent

Aaron

Stayed 3 nights in Dec 2025

10/10 Excellent

James P

Liked: Cleanliness, amenities, property conditions & facilities
My room had cold floors, the heater was controlled to not go above 75, the water was warm cold not warm hot, the TV lost its volume when the TV was powered off, you can hear Tia’s traffic and the train. Bring your own soap and shampoo, bring your own coffee pot, bring your own white noise, and the WIFI password is on the light switch by the door. You pay for what you get and you get what you pay for.
Stayed 1 night in Dec 2025

10/10 Excellent

Marwin

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2025

10/10 Excellent

Aaron

Stayed 4 nights in Nov 2025

4/10 Poor

beth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff was very friendly. The room just looked old and the baseboards were dirty.
Stayed 1 night in Nov 2025

8/10 Good

Eila

Liked: Staff & service
Would like to have coffee machine and clock in room.
Stayed 1 night in Nov 2025

10/10 Excellent

Edward

Stayed 1 night in Nov 2025

6/10 Okay

jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was great. Door did not latch completely; though locked you can still move door both ways. Cannot keep bathroom light on as the exhaust will suck up all the heat from the room (we like having a night light so we had to have a brighter light on).
Stayed 1 night in Nov 2025

4/10 Poor

Lizabeth

Disliked: Property conditions & facilities, room comfort
I was told at check-in not to use both beds as it was only myself. I paid for the whole room but was told to use only one bed. The lock on the outside of the door to the room was shoddy and loose. The "hot" water was tepid at best. The room was clean enough, I guess. If all you're looking for is a bed and a bare lightbulb, this is the place. If, however, you want hot water, a secure room, and freedom to use all the amenities including any and all beds in your room, find somewhere else to stay. I would not recommend this place.
Stayed 1 night in Nov 2025

8/10 Good

Ilene B

Stayed 1 night in Nov 2025

10/10 Excellent

Albert

Stayed 2 nights in Nov 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Cornelia

Liked: Cleanliness, staff & service, room comfort
Yes enough parking space and the heater warm up the room so fast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christian

Stayed 1 night in Nov 2025

8/10 Good

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine. no coffee service but eveerything else was good.
Stayed 2 nights in Nov 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs mopping and need bigger towels
Stayed 1 night in Nov 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service, amenities
Staff was great. Room was clean and bed was very comfortable. Amenities included fridge and microwave.
Stayed 1 night in Nov 2025

6/10 Okay

Maximiliano

Stayed 1 night in Nov 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty of parking. Spartan room but adequate. Quiet room
Stayed 1 night in Nov 2025

8/10 Good

Jon, Prescott

Liked: Cleanliness, staff & service, property conditions & facilities
For the price it was good, clean, quiet and right downtown
Stayed 1 night in Nov 2025

2/10 Terrible

Jovani

Disliked: Cleanliness, amenities, property conditions & facilities
I booked this for my son traveling to Phoenix. He checked-in. It was difficult to find the place and parking lot was not easy to find. He got to the room, took off his shoes and checked out the room only to find stains on the sheets and covers. He called me after taking pictures and FaceTiming a friend to tell me he can’t stay there. He packed up his stuff and took it to the car then complained to manager. He was told they were clean just stained. My son said that’s unacceptable and did not want to stay there. The guy told him this was the best value he’d get in Flagstaff and they were booked up that day and the next. My son was probably on the property about an hour and was refused a refund. I contacted Expedia and he told Expedia my son took a shower and was tin the room for an hour and they have video to prove it so that’s why they weren’t giving us a refund. Seriously, my son has records too and absolutely did not take a shower and was there long enough to document the conditions. Absolutely do not stay at this hotel- management are liars and the bed was stained - absolutely disgusting. Expedia did offer $25 key cash or what ever that is called as a courtesy but never confirmed if I was going to actually get it. I have never had any issues with Expedia or hotels until now! Very disappointed. Do not stay here!!!
Stayed 1 night in Nov 2025

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025