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West Inn NAU - Downtown Flagstaff

2.0 star property

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Standard Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, free WiFi
Standard Room, 1 Queen Bed | Desk, laptop workspace, blackout curtains, free WiFi
Combined shower/bathtub, eco-friendly toiletries, towels, soap
Combined shower/bathtub, eco-friendly toiletries, towels, soap
Standard Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
820 West Route 66, Flagstaff, AZ, 86001
  • Northern Arizona University
    ‪3 min walk‬
  • Lowell Observatory
    ‪17 min walk‬
  • Flagstaff City Hall
    ‪17 min walk‬
  • Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(29 reviews)
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(11 reviews)
  • 26 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About this property

West Inn NAU - Downtown Flagstaff

Motel with free parking, a short walk to Northern Arizona University
Along with a 24-hour front desk, this smoke-free motel has express check-out and a garden. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
West Inn NAU - Downtown Flagstaff offers 30 air-conditioned accommodations with free toiletries and blackout curtains. This accommodation offers separate sitting areas. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Flagstaff motel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at West Inn NAU - Downtown Flagstaff. During your stay, you're just a quick walk from Northern Arizona University. You'll find features such as free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Services include luggage storage
  • On-site recreation includes a playground
  • Just a 4-minute walk from Northern Arizona University and a 5-minute drive from Lowell Observatory
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of West Inn NAU - Downtown Flagstaff, you'll find a garden and express check-out. WiFi is free in public spaces. Free self parking is available.

This Flagstaff motel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured self parking on site
  • Secured, uncovered extended parking on site (USD 10 per night)

Things to do

  • Playground

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden
  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 floor
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee: USD 20 for check-in between midnight and 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 26 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 10 per night
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee: USD 20 for check-in between midnight and 1:00 AM
  • Late check-out fee: USD 20 (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Budget Host Flagstaff
Budget Host Inn Flagstaff
Budget Host NAU Downtown Flagstaff
Budget Host NAU
West Nau Flagstaff Flagstaff
Hotel West Inn NAU Downtown Flagstaff
West Inn NAU - Downtown Flagstaff Motel
Budget Host Inn NAU / Downtown Flagstaff
West Inn NAU - Downtown Flagstaff Flagstaff
West Inn NAU - Downtown Flagstaff Motel Flagstaff

West Inn NAU - Downtown Flagstaff Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 103 out of 265 reviews
Rating 8 - Good. 61 out of 265 reviews
Rating 6 - Okay. 36 out of 265 reviews
Rating 4 - Poor. 24 out of 265 reviews
Rating 2 - Terrible. 41 out of 265 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Derrick

Stayed 1 night in Apr 2025

8/10 Good

Scott

Stayed 2 nights in Mar 2025

2/10 Terrible

Kevin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs

Avoid at all costs. Was something out of a 60's horror movie. Tweakers abound. Not for kids.
Stayed 1 night in Mar 2025

6/10 Okay

Helsa

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They gave me a very hard time about my age I’m 19, and supposedly it was a 21 hotel and i wouldve been understanding IF it were to be true, the man had told me that it should’ve stated online and I should’ve READ more before purchasing. Rude. But when i looked at the policies online the only rules about age was. IF the customer was 18 OR under parents must call to let staff know. I am not 18.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is always top notch
Stayed 1 night in Mar 2025

6/10 Okay

L

Liked: Cleanliness, staff & service, property conditions & facilities
The only issue was the flat pillows. It would be good to have either fluffier pillows or more pillows.
Stayed 1 night in Mar 2025

8/10 Good

bella

Liked: Cleanliness, staff & service, amenities
Clean and owner is nice
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2025

8/10 Good

Londri

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm always left alone and the front desk person always has things ready for me.
Stayed 1 night in Feb 2025

6/10 Okay

Laurie

Travelled with family
Nice reasonable place
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mid

It was pretty stingy, their towels were the size of dish cloth, the heater worked really well though. Parking was good, definitely bring your own soap, they don’t really have any. I’m not picky when it comes to beds, but it was decent.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hilda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
I know with the price of room i didnt expect the Quechan Casino Resort nor the exceptional service, but we drove in and hadnt even got off main road when the rep started flashing us and waving his arms yelling you can not park here. Not a hello WELCOME he just kept going off about our ATV and trailer. Did not even give us a chance. My husband got upset because he had to get off main road. My husband and i were not going to park there. We were gonna check in and ASK where we COULD park. I went in to pay and get key. We parked very flustered. I got down and asked if we could get a room close to our vehicle he said no and sent us to the end of room row. He didnt let us pull in and park by our room to unload belongings, we had to carry everything far in the cold and very dark area. I went in to pay and the same rep and asked if he could see my vehicle by camera. His reponse was theres no gangsters around here and there are way more expensuve than my truck trailer and ATV so why was i worried. Theres far more expensive cars than mine. I should of walmed away and left but we were hungry and tired from driving ALL day. Beds were not comfortable, sounded like you were sleeping plastic bags. Stiff mattress, . I coul here right tgru the walls. Here everything outside til about 12 am.
Stayed 1 night in Feb 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I recommend this place to anyone.

It was great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk manager helped me out with my room and made sure I was taken care of accordingly. Will def be back
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent customer service and pet friendly

Check-in was really easy the night staff gentleman, really respectful, honest, and in a good mood really nice and went over and beyond for me and for my service animal
Stayed 1 night in Jan 2025

8/10 Good

jacob

Stayed 2 nights in Jan 2025

8/10 Good

Abbey

Stayed 1 night in Jan 2025

2/10 Terrible

James

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Kendall

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Ricardo

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Super dirty floors are sticky the table in the room was crazy sticky also... Random stands on the ceiling and on the bed. Also there was some blood stains in the bathroom.. the door to the bathroom was also had random stains on it
Stayed 1 night in Jan 2025