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Best Western Plus Grand-Sault Hotel & Suites

3.0 star property

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Photo gallery for Best Western Plus Grand-Sault Hotel & Suites

Exterior
Lobby
Daily buffet breakfast (CAD 10 per person)
Suite, 2 Queen Beds, Non Smoking, Kitchenette | Down duvets, in-room safe, individually decorated
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
187 Ouellette Street, Grand Falls, NB, E3Z 3E8
  • Place, Grand Falls Golf Club
    ‪1 min drive‬
  • Place, Grand Falls Shopping Centre
    ‪3 min drive‬
  • Place, Grand Falls Town Hall
    ‪3 min drive‬
  • Airport, Presque Isle, ME (PQI-Northern Maine Regional)
    ‪50 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Down duvets, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace | Down duvets, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking, Fireplace

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Jetted Tub (Roll-In Shower)

Standard Room, 1 Double Bed, Accessible, Jetted Tub (Roll-In Shower) | Down duvets, in-room safe, individually decorated

Standard Room, 1 Double Bed, Accessible, Jetted Tub (Roll-In Shower)

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Down duvets, in-room safe, individually decorated

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Down duvets, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Down duvets, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Suite, 2 Queen Beds, Non Smoking, Kitchenette | Down duvets, in-room safe, individually decorated

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | Down duvets, in-room safe, individually decorated

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Fireplace (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Accessible-1 Double, Non-Smoking, Wheelchair Accessible, Shower Bench, Flat Screen, Microwave and Refrigerator

  • Sleeps 2

1 Queen Bed, Non-Smoking, Mini Suite, French Doors, Sofabed, Microwave and Refrigerator, Hairdryer

  • Sleeps 4

1 Queen Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

1 Queen Bed, Non-Smoking, Blu Ray Player, Desk, Microwave and Refrigerator, Sofabed

  • Sleeps 4

king Suite with Fireplace

  • Sleeps 2

Executive Two Queen Room

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Fireplace, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Room With 2 Queen Beds, Microwave And Refrigerator, Wi-Fi-Non-Smoking

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Kitchenette, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

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About this property

Best Western Plus Grand-Sault Hotel & Suites

Hotel in Grand Falls with fitness centre and 24-hour business centre
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a bar/lounge, a 24-hour business centre and Access to hot tub are on-site.
Best Western Plus Grand-Sault Hotel & Suites offers 61 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down duvets. Flat-screen televisions come with cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The breakfast at Best Western Plus Grand-Sault Hotel & Suites gets high marks from our customers. During your stay, you'll be within walking distance of Grand Falls Golf Club. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from Grand Falls Golf Club and a few minutes from Grand Falls Library
  • Pets welcome for a fee
Best Western Plus Grand-Sault Hotel & Suites offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on selected days. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 7535 square feet (700 square metres) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Plus Grand-Sault Hotel & Suites. Free self parking is available.

This 3-star Grand Falls hotel is smoke free.

The hotel hosts a free manager's reception on selected days.
Best Western Plus Grand-Sault Hotel & Suites has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 5:00 AM to 11:00 AM for a fee: CAD 10 per person
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 7,535 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 10 per person
  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Grand-Sault
Best Western Plus Grand-Sault
Best Western Plus Grand-Sault Grand Falls
Best Western Plus Grand-Sault Hotel
Best Western Plus Grand-Sault Hotel Grand Falls
Best Western Plus Grand Sault Hotel Suites
Best Plus Sault & Suites Falls
Best Western Plus Grand-Sault Hotel & Suites Hotel
Best Western Plus Grand-Sault Hotel & Suites Grand Falls
Best Western Plus Grand-Sault Hotel & Suites Hotel Grand Falls

Best Western Plus Grand-Sault Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 574 out of 945 reviews
Rating 8 - Good. 275 out of 945 reviews
Rating 6 - Okay. 67 out of 945 reviews
Rating 4 - Poor. 19 out of 945 reviews
Rating 2 - Terrible. 10 out of 945 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

valmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes clean facilities friendly staff great experience
Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff…clean and comfortable rooms.
Stayed 1 night in Sep 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean.
Stayed 1 night in Sep 2025

6/10 Okay

Carolina

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Bev, Brampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location perched high right off the highway very easy to see. Great staff! Room spacious, comfortable bed, pillows and linens. Amazing water pressure in the shower 😊. Only disappointment was after driving 8 hours the restaurant wasn’t serving any meals just pub food. We were counting on eating at the hotel so we didn’t have drive anywhere. The lovely ladies at the front desk were very apologetic and offered menus for food delivery or suggested the Bull Pen Steakhouse a 5 minute drive, which is what we did. Perfect choice and meal was delicious. Overall a a wonderful stay and good overnight stop on your road trips.
Stayed 1 night in Sep 2025

4/10 Poor

Samantha

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
The pool and hot tub were gross and no towels, we had to call more than once to have them brought down. The restaurant is the most disgusting meal I have ever had- we travelled for 9 hours and didn't want to go anywhere else once we checked in so we decided to eat there. We sent back portion of the meal and were charged for everything. The meal was like they had go to the grocery store and purchased appetizers in a box and heated them in a toaster oven-fries and mozza sticks were mushy and barely cooked all the way through, their nachos(which the waitress told me was their best seller) literally looked like dog food that my 6 year old would make.I complained to front desk and they told me to speak to the manager the next morning- when I spoke to her the next day she passed the buck onto the assistant manager and said the restaurant was their responsibility. I left my number and no one has called me to discuss the issue. Would never stay here again and highly recommend driving the little bit longer and stay in Edmundston.
Stayed 1 night in Aug 2025

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, clean, close to gas, food
Stayed 1 night in Aug 2025

10/10 Excellent

Belle

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Mallory

Liked: Staff & service
Nice staff and easy late check in
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was sick and they let mee have a late checkout
Stayed 2 nights in Aug 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful 🙂
Stayed 1 night in Aug 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Quinn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing showers, very comfy bed
Stayed 1 night in Jun 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy and cozy for a nice night in Grand Falls. Easy access to everything.
Stayed 1 night in Aug 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Isabelle

Stayed 1 night in Aug 2025

4/10 Poor

Jeffrey

Travelled with family
Disliked: Amenities
Breakfast not included and what we purchased was of poor quality. Hair dryer in the room overheated quickly and shut down. Expensive for what was offered.
Stayed 1 night in Aug 2025

8/10 Good

Marc, Orleans

Stayed 1 night in Aug 2025

10/10 Excellent

James

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Beautiful location and great welcome from staff
Stayed 1 night in Aug 2025

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

TylishaSherice

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were kind. The rooms are nice, and the beds comfy, however the tub was dirty. The hot tub didnt work and was dirty, the pool had many things floating around in it. The restaurant was extremely over priced, 6 small mozzarella stick for 18 dollars.. very disappointing.
Stayed 1 night in Aug 2025

10/10 Excellent

Judie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Darlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

The room was clean, the bed was comfortable and the room was spacious. All the staff were friendly and wonderful to deal with. Thr reastaurant has good food. Try the nachos! I would recommend this hotel.
Stayed 1 night in Jul 2025