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Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI

Lobby
Exterior
Lobby
Lobby sitting area
Room, 1 Queen Bed, Accessible, Non Smoking | Desk, iron/ironing board, free wired Internet, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
3825 28th St SW, Grandville, MI, 49418
  • Place, Millennium Park
    ‪2 min drive‬
  • Place, Vander Veen's Dutch Store
    ‪2 min drive‬
  • Place, Van Andel Arena
    ‪8 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (NonSmoking- Bathtub)

Room, 1 King Bed, Accessible (NonSmoking- Bathtub) | Desk, iron/ironing board, free wired Internet, bed sheets

Room, 1 King Bed, Accessible (NonSmoking- Bathtub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free wired Internet, bed sheets

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(35 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free wired Internet, bed sheets

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(64 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking

Studio Suite, 1 Queen Bed, Accessible, Non Smoking | Desk, iron/ironing board, free wired Internet, bed sheets

Studio Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Ground Floor

Desk, iron/ironing board, free wired Internet, bed sheets

Studio Suite, 1 King Bed, Non Smoking, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free wired Internet, bed sheets

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, iron/ironing board, free wired Internet, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free wired Internet, bed sheets

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI

Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI, is off Interstate 196 Exit: 43B/28th St SE and a 10 minute drive from Downtown Grand Rapids. The hotel has a fitness center and rooms with free WiFi. All rooms include a microwave, fridge and coffee-making facilities. A daily grab and go breakfast is available in the lobby" The hotel has laundry facilities. Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI, is 6.2 mi from the Van Andel Arena, a sports and entertainment venue. The Rivertown Mall is 1.9 mi from the hotel and offers shopping, dining and entertainment.
The free breakfast at Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI gets good marks from our customers. During your stay, you'll be within walking distance of Vander Veen's Dutch Store. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include meeting rooms, conference space and laundry facilities
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from RiverTown Crossings Mall and 8 minutes from Van Andel Arena
There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. An indoor pool, a vending machine, and laundry facilities are also featured at the business-friendly Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI. Self parking is free.

This Grandville hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Days Inn Grand Rapids Grandville
Days Inn Rapids
Days Inn Rapids Hotel
Days Inn Rapids Hotel Grandville Grand
Days Inn Grand Rapids/Grandville Hotel Grandville
Days Inn Grand Rapids/Grandville Hotel
Days Inn Grand Rapids/Grandville Grandville
Days Inn Grand Rapids/Grandville
Days Grand Rapids/Grandville
Grand Castle Inn Grandville
Grand Castle Inn
Grand Castle Grandville
Grand Castle
Grand Castle Inn Grand Rapids West Grandville
Grand Castle Inn Grand Rapids West
Grand Castle Grand Rapids West Grandville
Grand Castle Grand Rapids West
Days Inn Suites Grand Rapids/Grandville
Grand Castle Inn Suites
Grand Rapids West
Grand Castle Inn Suites Grand Rapids West
Best Western Plus Grand Castle Inn Suites Grand Rapids West
Country Inn Suites by Radisson Grandville Grand Rapids West MI

Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 474 out of 1007 reviews
Rating 8 - Good. 296 out of 1007 reviews
Rating 6 - Okay. 114 out of 1007 reviews
Rating 4 - Poor. 59 out of 1007 reviews
Rating 2 - Terrible. 64 out of 1007 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Heather

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Staff was very friendly. Check in was easy. Room was adequate. However, bed sheets were dirty. And by dirty, top sheet had some boogery looking substance on it, bottom sheet had blood stain, and pillowcase had something stuck to it that made fabric stick together. Other bed in room was fine. They brought us up clean sheets and all was good. Lighting in bathroom was terrible, just a glowing light up mirror. And door for bathroom was a sliding barn door so no noise cancelling properties at all for your toileting needs.
Stayed 1 night in Nov 2025

8/10 Good

marcia

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was very clean.
Stayed 1 night in Nov 2025

2/10 Terrible

Nicole

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

Jamie

Stayed 3 nights in Nov 2025

8/10 Good

ROBERT

Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Arturo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Yes,
Stayed 1 night in Nov 2025

8/10 Good

Gene

Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Stayed 4 nights in Nov 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

4/10 Poor

Betty

Travelled with family
Disliked: Cleanliness, room comfort
Room was not clean, sink wasn’t functioning properly had to call front desk. Had to put towels on ground to walk floor and carpet was disgusting. Food looked gross.
Stayed 1 night in Nov 2025

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was limited but still had hot and cold options.
Stayed 1 night in Oct 2025

8/10 Good

Kaitlin

Stayed 2 nights in Nov 2025

10/10 Excellent

Xantha

Stayed 2 nights in Oct 2025

6/10 Okay

Lesley

Stayed 1 night in Oct 2025

10/10 Excellent

Stacy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Divario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service
Awesome
Stayed 1 night in Oct 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean room
Stayed 2 nights in Oct 2025

6/10 Okay

Alice

Liked: Staff & service, property conditions & facilities, room comfort
There was an additional $50 charge that was like a deposit. No problem there just did not see that in the app. The room was spacious, the TV remote was broke, made do, fingernail polish on the head board of the bed, the bathroom is where I lost it. You could see the old, moldy, dark brown spots in the shower, it just wasn’t a good look. After cleaning the room again, I felt better about sleeping there. It’s a small thing to some, but small upgrades would be nicer for people who stay. I felt like the pictures were showing the same hotel on the Westside.
Stayed 1 night in Oct 2025

6/10 Okay

Samanth

Travelled with family
The breakfast was NOT good. My stomach was upset, the milk was curdled, the bread was stale. Not a great place for breakfast, specially for vegetarians (eggs included)
Stayed 1 night in Oct 2025

10/10 Excellent

Beverley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Shawn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
room was clean breakfast was good
Stayed 3 nights in Oct 2025

4/10 Poor

Rita

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel was dirty overall. Coffee was cold. Shower caulk was dirty and needed to be replaced.
Stayed 2 nights in Oct 2025

2/10 Terrible

Robert

Liked: Property conditions & facilities, room comfort
Beautiful building, terrible service! Front desk unattended. Push the buzzer and waited 10 minutes to check in, still no one showed. Went to dinner came back. Same scenario. I called the hotel phone number and the desk phone started ringing and the desk clerk came running. He scolded me for doing that. Breakfast bar stocked or unstacked, depending on who was working. One morning, no bananas or apples. I asked desk attendant if he could check on apples or bananas. He told me because there weren’t any out. They probably didn’t have any. I said, would you mind checking anyway. He checked and came back out with apples. He said the nighttime person probably forgot to stock it. Evidently on the shift change no checking on the status of anything. Radison should send in the management team and straighten it out or take their name off the building. Would not recommend, would not go back.
Stayed 3 nights in Sep 2025

8/10 Good

Kristi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Breakfast was okay, not the best quality but decent. Wish it went to 11 on weekends.
Stayed 2 nights in Oct 2025