Holiday Inn Express & Suites Gaylord by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Gaylord by IHG

Free buffet breakfast
Indoor pool, pool loungers
Fitness facility
Tempur-Pedic beds, desk, laptop workspace, free WiFi
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
525 Dickerson Road, Gaylord, MI, 49735
  • Place, Bavarian Falls Park
    ‪1 min drive‬
  • Place, Call of the Wild Museum
    ‪1 min drive‬
  • Place, Otsego County Historical Museum
    ‪2 min drive‬

Room options

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(6 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(14 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed with Sofa bed, Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 1 King Bed, Accessible (Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Holiday Inn Express & Suites Gaylord by IHG

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Holiday Inn Express & Suites Gaylord by IHG offers 92 accommodations with DVD players and a hairdryer. Beds feature Tempur-Pedic mattresses. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Gaylord by IHG. During your stay, you'll be within walking distance of Otsego County Historical Museum. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Otsego County Historical Museum and a few minutes from Call of the Wild Museum
Holiday Inn Express & Suites Gaylord by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Free breakfast is available. The business-friendly Holiday Inn Express & Suites Gaylord by IHG also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Gaylord hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-width doorways

More

  • 3 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 5 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Gaylord Hotel
Holiday Inn Express Gaylord
Holiday Inn Express Suites Gaylord
Holiday Inn Express Suites Gaylord by IHG
Holiday Inn Express Suites Gaylord an IHG Hotel
Holiday Inn Express & Suites Gaylord by IHG Hotel
Holiday Inn Express & Suites Gaylord by IHG Gaylord
Holiday Inn Express & Suites Gaylord by IHG Hotel Gaylord

Holiday Inn Express & Suites Gaylord by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 376 out of 576 reviews
Rating 8 - Good. 104 out of 576 reviews
Rating 6 - Okay. 36 out of 576 reviews
Rating 4 - Poor. 26 out of 576 reviews
Rating 2 - Terrible. 34 out of 576 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Oluseye

Liked: Cleanliness, amenities, property conditions & facilities
great staff
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and quiet. Beds were very comfortable! Breakfast had many options which was nice. Overall it was a great stay and my family agrees.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities
Wonderful staff! Excellent room, very clean, comfiest bed ever! Pool open late and breakfast was good.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

JOSHUA

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was very polite and accommodating. Breakfast was impressive and attendant was friendly. Recommend to stay here.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy in Gaylord

A convenient location, and a nice place to stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sushil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at this property Jesica and team did really good job I will prefer IHG over any other stay options
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast! Biscuits and gravy are always delicous!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely decorated rooms
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice...we always trust holiday inn express
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very soft and comfortable bed.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice area and easy to get around. Our room was pleasant and the staff was very nice
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities
The breakfast wasn’t great. Elevator didn’t work so it was tough hauling luggage up a couple floors. Plow guy plowed me in.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jim

Liked: Cleanliness, staff & service
Bathroom sink was out of soap, and the stair well had hand sanitizer but that didn't work. Luckily i wad prepared with my own... i would still stay there again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay. Breakfast was good. Clean room comfy bed and pillows. Pool area was clean and warm. Pool was warm enough for my kids but not me. We had a nice stay. Would stay here again.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the area!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice HIX
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Joe

Liked: Cleanliness, staff & service
Courteous. We had quite a bit of luggage with us and we were placed on the third floor. Unfortunately, the elevator was broke down all weekend. Other than that, I guess everything was fine.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
The property looked very new. Very comfortable beds.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there was a hot tub
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our trip with the grand kiddos
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Cade

Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying here.
Stayed 5 nights in May 2023
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Motel located close to I-75. Easy on/off.
Stayed 1 night in Sep 2025