Quality Inn Gaylord

2.5 star property

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Photo gallery for Quality Inn Gaylord

Welcome to Quality by Choice Hotels, where friendly staff are always ready to assist you.
Relax by the pool surrounded by lounge chairs and umbrellas.
Relax in this spacious room with a large bed, sitting area, and separate bathroom featuring a bathtub and sink.
Enjoy a meal in our breakfast area, where guests can sit at the counter or tables to enjoy a selection of food and drinks.
Relax in this inviting room with a flat-screen TV, dining area, and comfortable seating.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
137 West St, Gaylord, MI, 49735
  • Call of the Wild Museum
    ‪13 min walk‬
  • Bavarian Falls Park
    ‪13 min walk‬
  • Gaylord Discovery Center
    ‪20 min walk‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Gaylord

Hotel in Gaylord with free breakfast and fitness centre
This hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and a 24-hour front desk are on-site.
Quality Inn Gaylord offers 117 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Gaylord hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Gaylord. During your stay, you're just a quick walk from Otsego County Historical Museum. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 8 minutes on foot from Otsego County Historical Museum and a 2-minute drive from Bavarian Falls Park
  • Pets welcome for a fee (restrictions apply)
Quality Inn Gaylord offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily. A vending machine, gift shops/newsstands, and a picnic area are also featured at the business-friendly Quality Inn Gaylord. Self parking is free.

Smoking is allowed in designated areas at this Gaylord hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Gaylord
Quality Inn Gaylord
Gaylord Quality Inn
Quality Inn Gaylord Hotel
Quality Inn Gaylord Gaylord
Quality Inn Gaylord Hotel Gaylord

Quality Inn Gaylord Reviews

Reviews

6.2
Rating 10 - Excellent. 148 out of 1005 reviews
Rating 8 - Good. 286 out of 1005 reviews
Rating 6 - Okay. 239 out of 1005 reviews
Rating 4 - Poor. 180 out of 1005 reviews
Rating 2 - Terrible. 152 out of 1005 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Reynaldo

Stayed 6 nights in Apr 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service
As an older lady who's stayed at everything from air bnbs and motels to fine resorts in Hawaii and castles in Europe, I'd like to offer a bit of advice to any newbie travelers out there. Lodging reviews are very subjective. The core of each one stems from personal perspectives and what is important to the reviewer. There are one-star and five-star reviews volleying back and forth, back-to-back, making it tricky to figure out what's accurate! Well, they are all accurate in the minds of their authors, so you have to decide what's important to YOU. My best advice is to take common complaints into consideration, like mold or odors in hallways. Things that have built up over time and aren't strictly based on a particular room. Then, begin by sorting the date of visit. Choose the "most recent" or "newest" option, because the hotel ratings from 4 years ago don't really matter anymore, even if they are the most helpful. Next, try to look beyond issues that are based on a date, a single room or staff member. Variables that can drastically affect a stay, like bad weather, a special event, a city-wide power outage, several housekeepers out sick, or a particular front desk worker having a bad day, are random experiences. You're either lucky to get a room next to quiet neighbors, or unlucky to stay during a boy scout jamboree. Your room may have been cleaned by the best housekeeper in the business, or may have accidentally been forgotten altogether. So, try to weed out the chronic problem
Stayed 1 night in Apr 2025

2/10 Terrible

Bekim

Disliked: Cleanliness, property conditions & facilities
Horrible disgusting property blood on my couch stained sheets. water wouldn't drain and bathtub looked like someone shaved in it. totally disgusting place i chose to sleep in my truck instead of sleeping in that disgusting room. i thought id keep it for the shower since all other hotels booked for miles during the ice storm. but after i realized someone shaved in it and the water was backing up i couldn't even do that. gross all around
Stayed 3 nights in Apr 2025

2/10 Terrible

Rose

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible night stay… dirty room and no power. Froze all night. Have not seen a refund yet.
Stayed 1 night in Apr 2025

6/10 Okay

Jennifer

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Lauren

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
The hotel lost power within 1 hour of being there. The beds were very uncomfortable, there is no elevator, the pool was closed, and the price was high for what we got.
Stayed 1 night in Mar 2025

4/10 Poor

Christine

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hot Tub water was DIRTY & BARELY WARM. NOT HOT HOT TUB.
Stayed 1 night in Mar 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place truly cares and we’re super friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Tricia

Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Though the room was "clean enough," it was not well maintained. Breakfast choices were limited and the pool was closed. We did go to a sister hotel to swim, but it was not convenient with children.
Stayed 1 night in Jan 2025

4/10 Poor

Michelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast cold couldn't even warm it up because the microwave was broken along with the 1st floor ice machine. Live and dead cockroaches in bathroom. Cockroach feces inside of wall mounted hair dryer in bathroom
Stayed 5 nights in Mar 2025

2/10 Terrible

Joe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smoke free room still smelled like cigarettes
Stayed 1 night in Mar 2025

10/10 Excellent

julian

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Armond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to dining places.
Stayed 1 night in Mar 2025

6/10 Okay

Karen

Travelled with family
Disliked: Property conditions & facilities
The toilet kept running,
Stayed 1 night in Mar 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was decent. Great friendly staff. Rooms could use updated furniture and mattresses. It was also a rough walk to car in parking lot with the slushy snow
Stayed 2 nights in Feb 2025

4/10 Poor

Shawn

Travelled with family
Disliked: Property conditions & facilities
People living there. In the lobby like it was the living room. Same people in breakfast like it was the kitchen. They looked homeless and not very clean same cloths each day.
Stayed 3 nights in Feb 2025

2/10 Terrible

Jen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible

This hotel is really rundown. We stayed here for a school function and were not given a choice our school AD chose. As we were checking into the hotel there were two men clearly whacked out on drugs. The clerk put our two young girls in a room next to these people. We asked to have them moved. The blankets were very stained. The bottom of the showers were black. The furniture was in poor condition. Maybe do some upgrades and charge a little more to attract better clientele.
Stayed 2 nights in Feb 2025

4/10 Poor

Walter

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Door to room was damaged. Attendant said this problem was already known.
Stayed 1 night in Feb 2025

6/10 Okay

Rob

Travelled with family
Liked: Staff & service
Stayed 2 nights in Feb 2025

2/10 Terrible

Jeremy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hot tube was gross and cold pool room was cold. Still had tape on the walls from where they were painting
Stayed 1 night in Feb 2025

6/10 Okay

Timothy

Liked: Cleanliness, staff & service, room comfort

Not the worst but not that great

Overall it was a good experience, the place was a bit dated with the outside doors not fully shutting or locked, the room door seemed to be stuck always had to force it open and shut, the bathroom was clean but very small, the bed wasn't the worst but also not the greatest, the head board made it hard to get comfortable, very nice pillows tho, the pool area and hall to get there was very run down and ghetto along with the hot tub that looked more like a ses pool of pee and Germs,and was not hot at all. the pool was nice and clean, but the whole pool room needed to be repaired and updated along with all the exterior doors, the staff was very friendly i give the staff a 10 out of 10 but the hotel maybe a 6 out of 10, it was nice that it was so close to all the snowmobile trails and easy to access from the hotel.
Stayed 2 nights in Feb 2025

8/10 Good

Beth

Liked: Staff & service
Stayed 1 night in Feb 2025