When I arrived the lady on reception was very blunt, I couldnât check in - which was ok - so I left my bag and checked in later, my room smelt of cigarettes, to be fair they changed it no issue, by now 2 very friendly staff on the desk, but the cleaners must have known / informed reception! My room was âokâ bed clean and comfortable, and shower good, but my glasses on my hospitality tray were stuck down/sticky, and one of them was clearly dirty, which made me think what else was!
But what really frustrated me, I am a single solo female traveller, I do a lot of research on hotels, this was a 20 minute walk from the old town which I was aware of, but the hotel had a bar and restaurant, and after a full day out I like to eat in the hotel and have a few drinks in the bar so I am not out and about in the dark!
However the hotel restaurant and bar were closed, I was really frustrated, and cannot believe that a 4* hotel like the Radisson wouldnât message those with bookings and explain that! I ended up with a takeaway in my room and little bottle of wine from the spar! Not how I wanted to spend my evening , I was not impressed!
